Audi Canada

Audi has reached an agreement to add an extended warranty for this repair since it was agreed in court however my local dealership is denying knowing anything about this and will not fix my vehicle.

I tried reaching customer service for Audi Canada and they are telling me to contact the lawyers which I have done prior however everybody keeps sending me to somebody else.

I bought a audi q8 brand new just in the last year there has been 4 recalls. they have kept my vehicle for 3 months in this past year and this time they put me in a Toyota camry which I have been driving this past month, I pay 1450 a month finance to drive a Toyota. They offered me a 300$ dealer credit which is unacceptable. It has been horrible service. is it my fault that the vehicle keeps having faulty parts but I'm stuck losing my car last summer 2 months and now this summer all of August. Audi canada customer relations won't let me even talk to a Manager. This has been a horrible experience and purchase. Do not buy a audi. been told by people but learnt it the hard way.. beware to Many issues. A loyalty customer treated un fair.

My complaint is regarding the quality of vehicles Audi produces and sells. I purchased a certified pre-owned 2017 A4 from a dealership, serviced at the dealership and maintained in good condition. In 2022 I had a failure of the A/C system that cost me approximately $1000 CAD to repair and just now I had another (yet different) failure of the A/C system costing me $5000 to repair. This vehicle 6 years old and the A/C system has cost me $6000 so far to repair. Is this the quality that Audi stands for as their luxury vehicles? It's very disappointing. As I am currently in the process of shopping for a new vehicle, I will think twice about recommending Audi around me and getting another one myself if this is in fact what Audi is all about.

So, I decided to reach out to Audi Canada (audi.ca) to see if they could help me out. I was pleasantly surprised by the level of customer service I received. The representative I spoke with was friendly and knowledgeable, and they were able to provide me with some helpful information about my warranty and what my options were.

After discussing my situation with the representative, they were able to connect me with a local Audi dealership that could help me with my rust issue. The dealership was able to provide me with a solution that was covered under my warranty, and they were able to get the repair done quickly and efficiently.

Overall, I was very impressed with the level of service I received from Audi Canada. They were able to help me resolve my issue in a timely and professional manner, and I would definitely recommend them to anyone who is looking for a reliable and trustworthy car manufacturer.

However, there were a couple of spelling and grammar errors in the communication I received from Audi Canada. While these errors didn't affect the clarity or correctness of the information presented, they did make me feel like I was dealing with a human being rather than a corporate entity.

In conclusion, if you're looking for a car manufacturer that cares about its customers and is willing to go the extra mile to help them out, then I would definitely recommend Audi Canada. They may not be perfect, but they are definitely one of the better car manufacturers out there.

Bought a brand new 2022 progressive q5 from Audi Canada and boy, was I excited! But my excitement quickly turned into disappointment when I realized that the battery goes dead every 2 weeks, even with the tender on it. It's frustrating to have to deal with this issue constantly.

To make matters worse, there was a recall on the motor which was badly built. I've only driven 3000km and I might have to replace it already. This is unacceptable for a brand new car.

Honestly, I wouldn't recommend buying an Audi q5. The bad electronics seem to be the new normal for this model and it's been going on for 3 years now. It's a shame because I really wanted to love this car, but it's just not worth the hassle. Save yourself the headache and buy a different brand.

Leased an Audi Q5 for 4 years and returned it in tip-top shape and well under the mileage limit. However, to my dismay, Audi Canada charged me $500 for some made-up things that I had no ability to question. I was left with no choice but to pay them and move on. This was a huge disappointment for me as I have leased other luxury cars from dealers like BMW and Mercedes and never received any fake charges like this.

I must say, I was quite disappointed with Audi Canada's customer service. The charges were not justified, and I felt like I was being taken advantage of. It's a shame because I really enjoyed driving the Q5, but this experience has left a sour taste in my mouth. I would not recommend leasing an Audi to anyone.

I hope Audi Canada takes note of this and improves their customer service. It's important to treat customers with respect and not charge them for things that are not justified. I would have considered leasing another Audi in the future, but after this experience, I will be looking elsewhere.

In conclusion, if you're thinking about leasing an Audi, I would advise against it. The charges are not transparent, and the customer service is lacking. There are other luxury car dealers out there that offer better service and more transparent charges.

I had a really bad experience with Audi Canada (audi.ca). I bought a 2016 Audi A5 and after driving only 13,000 km, the clutch failed in 2019. I was really disappointed when Audi refused to cover the cost of the repair, which was a whopping $5,000.00. I had no choice but to pay for it myself.

But that wasn't the end of my troubles with Audi. After driving an additional 40,000 km, the clutch failed again in December 2021. This time, Audi wanted to charge me $6,600.00 for the repair. I couldn't afford to pay that much, so I had to bring the car to Mr Transmission and get it repaired for $3,800.00.

I was really upset that Audi refused to acknowledge any responsibility for the clutch failures. It's clear to me that they are negligent, irresponsible, and unaccountable for their cars and repairs. I would advise anyone to stay away from Audi and not to buy their cars.

Overall, my experience with Audi Canada was really disappointing. I hope that they will take more responsibility for their cars and repairs in the future.

Audi Canada ain't worth your time, mate. I had a problem with them and they said a supervisor had to deal with it. They said it would take 1-3 business days to get back to me. But it's been 4 weeks now and I've followed up with them 6 or 7 times. Every time I ask to talk to the supervisor, they say they'll call me back. But they never do. It's like they don't care about keeping their customers happy. I reckon Audi Canada should just close down.

I gotta say, my experience with Audi Canada has been nothing short of terrible. I used to own a 2019 Audi Q8, but let me tell you, that car was nothing but trouble. The electrical system was a complete mess, and I found myself stranded on the side of the highway more times than I care to remember. I took it to the dealership multiple times, but the problem just kept coming back. And let me tell you, having a luxury car out of commission for weeks at a time is not a fun experience.

What really got me though, was that Audi Canada knew about the issue, but tried to sweep it under the rug. They offered me a credit, but it was insulting and they never even followed through on it. I mean, come on, if you're going to offer something, at least have the decency to follow through on it.

Overall, I found Audi Canada to be deceitful and disorganized. I wouldn't recommend them to anyone. If you're thinking about buying an Audi, I'd say buyer beware.

I recently had my 2013 Q7 serviced in Kingston, but shortly after driving to Toronto, I noticed a strange fluttering sound coming from the engine. Worried about driving back on the 401, I decided to call Audi Vaughan and Markham for help. Unfortunately, their response was less than helpful - they told me to bring it in and leave it with them, warning that it could take up to 72 hours for their mechanics to take a look at it. As someone who needed to be back at work in Kingston in just 48 hours, this was not a feasible solution.

Feeling frustrated and let down by the lack of support from the local dealerships, I decided to reach out to Audi Canada for assistance. Unfortunately, their response was equally disappointing - I was told that there was nothing they could do to help me. Needless to say, I was extremely disappointed with the level of service I received from Audi Canada and their dealerships.

While I have been a loyal Audi customer for many years, this experience has left a bad taste in my mouth. I expected better from a company that prides itself on luxury and quality. If this is the kind of service I can expect from Audi in the future, I may have to reconsider my loyalty to the brand. In fact, I might have gotten better service if I had bought a Lada!

Overall, I would caution anyone considering an Audi to think twice before making a purchase. While the cars themselves may be top-notch, the customer service and support leave much to be desired.

I recently had an issue with my Audi car that I purchased in a jurisdiction that does not require a front license plate. However, I needed to have a front plate due to my home address. I searched for a solution to this problem and found out that it has been an ongoing issue for over a decade across North America. Unfortunately, there seems to be no way to address this issue other than purchasing a part that costs over $600 and fixing it myself, which is ridiculous considering the car cost me over $100K.

I tried to reach out to Audi AG, but they were unreachable. Audi Canada was of no help either, as they simply referred me back to the dealers. The dealers were more than happy to sell me the extra parts and labor, including the original selling dealer. However, they had no ability or desire to provide me with the ability to escalate the issue within Audi/Volkswagen.

It's frustrating to see such a lack of customer support from a company like Audi. As a loyal customer, I expected better from them. It's disappointing to see that they are not willing to help their customers with such a simple issue. I hope that they will take this feedback seriously and work towards improving their customer service in the future.

So, I went to Durham Audi to check out the Q8 and maybe buy it. But when I got there, the car was a mess! There were two car seats in there, along with the manager's personal stuff and mud all over the place. I mean, come on! The sales guy, Steve, didn't even care enough to clean it up before showing it to me. It's like they don't even care about their customers. Maybe it's because I'm a young guy of color? I don't know, but it's not right. I'm already a loyal Audi customer - I have a Q5 and my wife has a Q3 - but this experience really let me down. Audi needs to step up their game and treat all their customers with respect.

I gotta say, I'm not too impressed with Audi Canada. They don't seem to have much faith in their own products, and their customer service is a real letdown. The supervisors at their call centers act like they're the kings of the world and their word is law. It's really frustrating when you're trying to get something fixed and they won't even listen to you.

I've got two Audis, and both of them have had issues that were clearly caused by poor engineering and design. But Audi won't take responsibility for their mistakes. It's like they don't care about their customers at all. And unfortunately, there's not much we can do about it. Canada doesn't have strong consumer protection laws, so we're pretty much at their mercy.

Honestly, I wouldn't recommend buying an Audi to anyone. They seem to be all about planned obsolescence - making their cars break down after just a few years so you have to keep buying new ones. It's a real shame, because they used to be such a great brand. But now, it's just not worth the hassle. If you're thinking about buying an Audi, I'd say steer clear and tell your friends to do the same.