United States - 48126
I purchased a BHPH vehicle on January 18, 2008. What a piece of crap it was after the third month. The ABS brakes weren't working so instead of fixing them they disconected them and my Brake Light stays on (still on). Next, the fan belt went and when they towed my car back to there lot the tow truck ruined my alignment on the car. It took them approximate 2 to 3 months to fix it. And by the way I have two children now 4 and 7. Its a very unsafe vehicle for them to be riding in. The next problem I had the car died on me coming home from the pharmacy, their was a brand new battery replaced. So the timing belt was replaced because it was bucking and shaking all over the road before it died in my complex. So, there towing company had to tow it again this time they didn't mess up the alignment but it took them over 3 weeks to fix the car. Now the car is bucking, has no pick up, shakes over 40 mph. I am current with my payments but they won't let me get out of this car and into something else. What am I suppose to do. I have to pick up my daughter from school in a ### car (excuse my language) but I don't even know if I will make to her school and home and then I have to go to work tonight. I am very scared driving it.
To whom it may concern:
I lease a Mercury Milan from Avis Ford at 29200 Telegraph Rd. Southfield, Mi. 48037. In 2007 of April, my car was making a strange noise, so I took in to the Avis Ford service. I was informed that had an engine knock. The service consultant name john Richardson informed me that FORD MOTOR COMPANY would not cover the charges for the repairs. The vehicle only has 11, 227 miles on it and had the oil changes throughout the time I have had it. I feel that because I am a young African American woman. They are trying to take advantage of me.
I Am writing in behalf of my son. His truck was repo on Monday 11/03/08 He didnt even know that was going to happen. Now they are telling him he has to pay all whats owed on the truck, instead of just the two payments he is behind. This make it very difficult when you our having a hard time thatsa why his behind. I dont understand why thias has to happen in the whole mess this country is in. He is at least tring to make he payment To come up with almost 10, 000 is alot to ask.
My 2006 Fusion had 37, 000 miles on it (36, 000 was warranty) when it left me sitting. The battery terminal...
I took my 2008 Ford F-250 Crew Cab, Super Duty 6.4L diesel, 53, 000.00 truck into this dealership for...
I purchased our 2007 Ford F-150 4x4 new and immediately complained to the dealer about not being able to read...
I have a 2004 Ford Explorer with right at 43, 000 miles... it is a 4x4 Eddie Bauer edition, at 40, 000 miles almost to a T the transmission started shifting really hard between 2nd and 3rd gear and the rear end started to make a howling/whorling noise around 50+ mph, I took into Ford dealership for service and inspection and found that I would need to spend almost $800 for the transmission shifting solenoid to be replaced and $1250 more to have the rear gear and bearings replaced in the rear end. I went ahead and bit the bullet and had the transmission fixed... almost $900 later that has been fixed but the rear end is still loud. I asked service manager of garage if any assistance could be provided from Ford since the vehicle is just outside of the warranty period, we are talking 4, 000 miles when the noise started and now about 7, 000 miles over. Anyway he gave me a phone number for Ford's customer service I called [protected] and gave them my complaint and they said to call my local dealership in a few days and I did and the dealership told me that Ford stated warranty was out and I would have to pay out of pocket for the entire rear end repair.
Again the vehicle just had $900 spent on the transmission shifting issue and now needs another $1250 spent on the rear end and we are talking about a vehicle that only has 43, 000 miles!!!
Ford's customer service is horrible, they vehicles are made to break just outside of the warranty period and it clearly shows... The real icing on the cake the local Ford garage tells me last year when they were working on lots of 2004 Ford Explorers under warranty they were repairing 5 to 6 of these a DAY! CLEARLY! Ford knows these rear ends are defective if a small town garage like mine was repairing 5 to 6 of these a day!
Don't buy Ford, I sure know I won't... I even had a new 09 F150 on order and I was going to trade in my 04 F150 that I bought new as well... Ford has lost this long time customer!
I had a loan that went into default. And yes it was my fault. I take responsibility of it. So it went to a collection agency and we made a deal. And I took care of it. I thought everything was over. I was wrong!!! Next thing I know about 2 months later I get a call from another agency saying I didn't take care of the problem but I can pay 60% which is another $560. I freaked!! I told them I took care of it. They said without the right paper work I still have to pay.
I believe my back window broke because the trunk on my ford focus always shut hard. My dealer in tn. will not pay 1 cent to have it fixed. I have bought 2 new cars at that dealer. Talk about not standing behind their product. My car is a 2007 ford focus I bought it new 8 months ago. Ive always had to shut the trunk hard because it would look shut but wouldn't be. I think it started with a stress fracture and finally shattered. The dealer called someone and they said there was no other problems like this, so it was my problem. I think ford motor is responsible and should pay the $500 to have it fixed.
Dear sir/ madam,
I got a appointment & contract letter from an id -
recruitment.[protected]@hotmail.com after filling a
online questionair for the post of junior consultant.
Now, i have to pay the company Barrister for the
affidavit of guarantee from British High court,
which is said to be refundable after joining the
company.I would like know whether this is real or
My id - [protected]@yahoo.com
I have a 2008 Ford Hybrid Escape, off the lot, it came with a GPS system. Don't buy it - not worth the money it gives wrong directions - called Ford from vehicle while trying to navigate thru adriondack mtn's. Does not have correct road data for ANY side roads - Ford told me they created a report go into dealership - went in - dealership had no such report, told me they have nothing to do with GPS system and basically too bad. Save yourself the money - buy a portable one, I did it, and it actually gets you to where you have to go.
Well I never thought such a thing could happen¦In April I bought my wife a 2007 Ford Mustang. I also bought my daughter a 2005 Focus in July of 2007.I had these cars until the night of September 9, 2008 that was the night they repoed both cars. The first thing I did was to log onto my Ford credit account to see why, according to the Ford credit site I was not past due on the Focus account and due to a mistake I made as was $98.00 past due on the Focus account .I also looked up my payment history on the FMC site the history showed 16 payments for the Mustang and that was how long I had the car, the history showed 11 payment for the Focus and that was how long I had that car. I next pulled my three credit reports. According to the credit reposts the Mustang account had one past due payment, I made two payment as per arrangements with FMC, the same credit report showed no past due payments on the focus, because the $98.00 was not over 30 days past due.
When the car were taken in the middle of the night, the were in such a rush to get away they damaged the nose shroud of the Mustang, and get this they towed the Focus away backwards, now remember a Focus is a front wheel drive car, so the tires were squealing all the way down the road leaving black skid markâ��s for almost a mile.
The next day I called FMC to find out what is going on here, and I got three different answers, answer one was that the accountâ��s were 31 days past due, when I pointed out the fact that according to my on line FMC account I was current the lady got rude with me and hung up the phone. I called back and talked to another rep and was told that my auto insurance was expired and that Ford was protecting its interest. At the time I was changing my insurance from farmers to GIECO. The farmerâ��s policy was set to expire on Sep 22, and the GIECO policy was in-force on Sep 3 I also pointed that out giving him the policy numbers and a point of contact. He did not say anything but offered to help me get the cars back, I told him about the damage to both cars (I have photos) he stated that was not Fordâ��s responsibility and that I was responsible for the damages as well as all repo fees. So I told him to just keep the cars as I was not going to pay for there mistake. I called again the next day and talked to a supervisor that told me that my credit had been reevaluated and I was a credit risk (with a 733 Beacon score) I explained that all payment were made and I had proof, he said take us to court and hung up When I next tried to log onto my FMC account it had been closed only 3 days after the cars were taken, it also hit my credit report 6 day latter.
I have been a Ford customer for 18 years, buying a 92 Tempo, 99 Taurus, 01Explorer, 05 Expedition and then the 05 Focus and 07 Mustang, I also had all my servicing and repairs done at Ford dealers. Well after this Ford will not get one more red cent out of me, and I will tell everyone about Ford and there BS.
So I am doing what the supervisor told me to do I gave my family attorney the pages I printed for the FMC web site (yes I printed the payment history, account history, as well as the payment pages that stated when the last payment was made and due. I also gave him the credit reports I paid for showing that the accounts were up to date according to all three reporting agencies. So we will see where it goes from here. I want Ford to pay, for the embarrassment, stress, my wife missing work, my daughter missing work and school because we only have one car left as well as what ever else my attorney can come up with.
I took my car to the service department at Monroeville's Day Ford dealership complaining of a squeaky...
I moved from wisconsin to colorado and talked with ford credit about setting up my payments upon arrival..they gave me an address to send the payments too..then a few months later they started billing me late charges ..and calling my work threating me..that they were going to take the truck back..so i started mailing my payments a week befor they were due and they still said they were coming in late..and kept calling my work demanding to know where the truck was kept..so i told them again come and get it..come to find out they were holding my payments in colorado springs at the office they told me to make my payments too.then mailing it off to indiana where my original payment was to go..now i made all my payments on time..i dont have a truck ...lost my job..they auctioned the truck off..for half the book value..and took me to court for the remainder ..7500.00..and won..then garnished my wages forcing me to pay even more on a truck i dont have..they are the worst office i have ever dealt with..and total so far is over 200 thousand and counting...and the greedy ### want more
I purchased a 2006 Ford Five hundred from this dealership and am very happy with the car. The day after I...
We own a 2003 Ford Escape with light gold/beige paint that has begun to peel off in large sheets on several areas/panels of the vehicle. There is no obvious cause, and the vehicle has not been subjected to any unusual environmental or chemical hazards.
Dealer & Ford Motor say there are no recalls, service bulletins, or other actions to cover this, and that given the age and mileage there is nothing they can do.
A quick internet search reveals hundreds of other complaints for the same problem, same model/year, and same color, with similar descriptions of the damage and the response from Ford.
This is an obvious flaw that Ford shown own up to.
I bought a 2000 Ford windstar brand new. I had a 60, 000 mile warranty and at 58, 000 miles the intake was shot. The tire rod was bad and other problems. Ford fixed the problems as my warranty was still good. Then at 78, 000 miles I got a blown transmission. It only goes in reverse. Ford will not make good on it. I told them to take it back as we are stilling paying on it. They refused and said they don't want it back. It's useless to them is what they said. Like its not useless to me. I will never buy a Ford again.
The front driver side coil springs on my 2002 Ford Taurus snapped as I was backing the car up. It tore the tire (which was new) and the tire "exploded". Luckily I was not on the highway or I would have lost control. This is a HUGE problem with this vehicle and earlier models were recalled. Ford refuses to acknowledge this and tells me it was a "coincidence" that it happened to me. There are hundreds of documented U.S. cases on mycarstats.com. I want to know how many other Canadians have had this trouble.0
My husband and I visited Ford of Huntington Beach, CA looking for an economical car for my college bound son. We found a nice 06 Focus we liked. We then proceeded into the office to negotiate pricing. After much negotiating we agreed on a price for the Focus along with a trade in amount of our 01 Chevy pick up truck. We signed the sale papers that day with the agreement that we would deliver the truck the next day (my son had it down in San Diego and couldn't bring it up to us that same day). The next day we brought the truck in and were expecting to sign the final papers. We were brought into the office again and told that they couldn’t pay us the agreed trade in price. (Which was still below the Kelly Blue Book value for the exact condition on the our truck) The reasons they gave were invalid, basically implying they we had lied to them. When we countered with the fact they we told them everything, for example, that there was a crack in the windshield they told us we didn't tell them how big the crack was. They even told us they were going to wholesale the truck anyway so the reasons they were giving us were just fabricated to take $1, 500 off the original offer!!
Don’t do business with Huntington Beach Ford!! They used the bait and switch to sell us a car.
This is a passenger van, that can make many stop and idle for short or long periods of time.
The air condition will not cool at idle. I took the van to the Ford dealership, they checked the van and said there was no problem.
I returned to the dealership again with the same problem. This time they checked with the manufacturer.
The Ford manufacturer advised the dealer that this is a "characteristic" of the van.
I sent the info to Ford to their web site and have not received a response.
I have and still own other Ford vehicles and none have this problem.
Ford, this is not a characteristic, this is a defect.
Why is there no recall, or service report for this?