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Customer Service

1800 771 199 (Ireland)
133 673 (Australia)
8800 500 4201 (Russia)
1800 107 363 673 (Philippines)
1800 588 888 (Vietnam)
1800 112 3673 (Mexico)
+1 800 392 3673 (United States)
+44 203 564 4444 (United Kingdom)
+64 800 367 369 (New Zealand)
+32 24 822 000 (Belgium)
+45 43 582 000 (Denmark)
+31 707 703 777 (Netherlands)
+351 808 200 556 (Portugal)
+41 445 111 445 (Switzerland)
+65 63 762 233 (Singapore)
+27 860 011 022 (South Africa)
+82 16 006 003 (South Korea)
+54 800 888 3673 (Argentina)
P.O. Box 6248
Dearborn, Virginia
United States - 48126
Canada
The Canadian Road, P.O. Box 2000, Oakville, Ontario, Canada L6K 0C8

United Kingdom
Royal Oak Way South, Daventry, Northamptonshire, NN11 8N

Ireland
Elm Court, Boreenmanna Road, Cork, T12HHW2

Australia 
Customer Relationship Centre, Private Mail Bag 5, Campbellfield, Victoria, 3061

New Zealand
Private Bag 76912, Manukau City 2241, New Zealand

Belgium
Hunderenveldlaan 10, 1082 Brussel

Denmark
Borupvang 5 D-E, 2750 Ballerup

France
TSA 64702, 92729 NANTERRE cedex

Germany
Postfach 71 02 65, 50742 Köln

Italy
Via A. Argoli № 54, 00143 Roma

Netherlands
T.a.v. CRC, Postbus 175, 1180 AD Amstelveen

Norway
Postboks 514, 1410 Kolbotn

Russia
ul. Moskovskaya, 18, a/ya 64, g. Khimki, Moscow region, 141402

Spain
Aptdo. de Correos № 3, 46700 Gandía (Valencia)

Sweden
Box 4023, 169 04 Solna
 
Switzerland
Geerenstrasse 10, Postfach, 8304 Wallisellen 

India
S.P. Koil Post, Chengalpattu – 603204, Tamil Nadu, India

Singapore
305 Alexandra Road, Singapore 159942

South Africa
PO BOX 411, Pretoria 0001

Complaints & Reviews

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Fordharassment

I had a loan that went into default. And yes it was my fault. I take responsibility of it. So it went to a collection agency and we made a deal. And I took care of it. I thought everything was over. I was wrong!!! Next thing I know about 2 months later I get a call from another agency saying I didn't take care of the problem but I can pay 60% which is another $560. I freaked!! I told them I took care of it. They said without the right paper work I still have to pay.

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    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Ford Motornot standing behind their product

    I believe my back window broke because the trunk on my ford focus always shut hard. My dealer in tn. will not pay 1 cent to have it fixed. I have bought 2 new cars at that dealer. Talk about not standing behind their product. My car is a 2007 ford focus I bought it new 8 months ago. Ive always had to shut the trunk hard because it would look shut but wouldn't be. I think it started with a stress fracture and finally shattered. The dealer called someone and they said there was no other problems like this, so it was my problem. I think ford motor is responsible and should pay the $500 to have it fixed.

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      • Do
        don janke Feb 16, 2009

        The back hatch of my 2003 explorer has a crack in the plastic panel below the glass, i have found others with the same problem, but ford will not repair it.

        0 Votes

      Ford Motor Companyverification of appointment letter.

      Dear sir/ madam,

      I got a appointment & contract letter from an id -
      recruitment.[protected]@hotmail.com after filling a
      online questionair for the post of junior consultant.
      Now, i have to pay the company Barrister for the
      affidavit of guarantee from British High court,
      which is said to be refundable after joining the
      company.I would like know whether this is real or
      job scam.

      My id - [protected]@yahoo.com
      India.

      regards,
      sarita.

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        • Pr
          Prabodha Kumar Pradhan Sep 23, 2008
          This comment was posted by
          a verified customer
          Verified customer

          I have also received the same offer from FMC but before receiving the agreement and the appointment letter I had been told to send my updated CV and later on they sent a questionnaire which I answered later on they have sent the aoopintment letter and the agreement letter.

          I want to know the authenticity of this offer.

          0 Votes
        • Ra
          Rajesh Sep 29, 2008
          This comment was posted by
          a verified customer
          Verified customer

          Dear sir/ madam,

          I got a appointment & contract letter from an id -
          recruitment.[protected]@live.com after filling a
          online questionair for the post of project manager.
          Now, I have to pay the company Barrister for the
          affidavit of guarantee from British High court,
          which is said to be refundable after joining the
          company.I would like know whether this is real or
          job scam.

          My id - [protected]@rediffmail.com
          India.

          regards,
          Rajesh

          0 Votes
        • Mo
          mohan Sep 29, 2008
          This comment was posted by
          a verified customer
          Verified customer

          i also got the same thing as sarita and rajesh told . what about this ? this is a job spam r real opening

          0 Votes
        • Ba
          basheer Oct 02, 2008
          This comment was posted by
          a verified customer
          Verified customer

          i also got the same thing. realy i am more confused

          0 Votes
        • Sa
          sankar.K Oct 05, 2008
          This comment was posted by
          a verified customer
          Verified customer

          I got a appointment & contract letter from an id -
          recruitment.[protected]@live.com after filling a
          online questionair for the post of Miantenance supervisor
          Now, I have to pay the company Barrister for the
          affidavit of guarantee from British High court,
          which is said to be refundable after joining the
          company.I would like know whether this is real or
          job scam.

          0 Votes
        • Ha
          Hareesh Oct 28, 2008
          This comment was posted by
          a verified customer
          Verified customer

          I also got the same with those attachments and all
          is this fake ?
          what should i do

          0 Votes
        • Fa
          Faiz Ahmed Nov 23, 2008
          This comment was posted by
          a verified customer
          Verified customer

          I got a appointment & contract letter from an id -
          recruitment.[protected]@live.com after filling a
          online questionair for the post of Automobile Engineer
          Now, I have to pay the company Barrister for the
          affidavit of guarantee from British High court,
          which is said to be refundable after joining the
          company.I would like know whether this is real or
          job scam.

          0 Votes
        • An
          anoop Jan 28, 2009
          This comment was posted by
          a verified customer
          Verified customer

          I got a appointment & contract letter from an id -
          recruitment.[protected]@live.com after filling a
          online questionair for the post of electronics Engineer
          Now, I have to pay the company Barrister for the
          affidavit of guarantee from British High court,
          which is said to be refundable after joining the
          company.I would like know whether this is real or
          job scam.pls send to my id [protected]@gmail.com

          0 Votes
        • Ra
          RAHULJAGLAN Jun 18, 2010
          This comment was posted by
          a verified customer
          Verified customer

          I got a appointment & contract letter from an id -
          recruitment.[protected]@live.com after filling a
          online questionair for the post of Miantenance supervisor
          Now, I have to pay the company Barrister for the
          affidavit of guarantee from British High court,
          which is said to be refundable after joining the
          company.I would like know whether this is real or
          job scam.

          0 Votes

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Ford Hybrid Escapeterrible experience

        I have a 2008 Ford Hybrid Escape, off the lot, it came with a GPS system. Don't buy it - not worth the money it gives wrong directions - called Ford from vehicle while trying to navigate thru adriondack mtn's. Does not have correct road data for ANY side roads - Ford told me they created a report go into dealership - went in - dealership had no such report, told me they have nothing to do with GPS system and basically too bad. Save yourself the money - buy a portable one, I did it, and it actually gets you to where you have to go.

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          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Fordford repos cars for nothing

          Well I never thought such a thing could happen¦In April I bought my wife a 2007 Ford Mustang. I also bought my daughter a 2005 Focus in July of 2007.I had these cars until the night of September 9, 2008 that was the night they repoed both cars. The first thing I did was to log onto my Ford credit account to see why, according to the Ford credit site I was not past due on the Focus account and due to a mistake I made as was $98.00 past due on the Focus account .I also looked up my payment history on the FMC site the history showed 16 payments for the Mustang and that was how long I had the car, the history showed 11 payment for the Focus and that was how long I had that car. I next pulled my three credit reports. According to the credit reposts the Mustang account had one past due payment, I made two payment as per arrangements with FMC, the same credit report showed no past due payments on the focus, because the $98.00 was not over 30 days past due.

          When the car were taken in the middle of the night, the were in such a rush to get away they damaged the nose shroud of the Mustang, and get this they towed the Focus away backwards, now remember a Focus is a front wheel drive car, so the tires were squealing all the way down the road leaving black skid mark�s for almost a mile.

          The next day I called FMC to find out what is going on here, and I got three different answers, answer one was that the account�s were 31 days past due, when I pointed out the fact that according to my on line FMC account I was current the lady got rude with me and hung up the phone. I called back and talked to another rep and was told that my auto insurance was expired and that Ford was protecting its interest. At the time I was changing my insurance from farmers to GIECO. The farmer�s policy was set to expire on Sep 22, and the GIECO policy was in-force on Sep 3 I also pointed that out giving him the policy numbers and a point of contact. He did not say anything but offered to help me get the cars back, I told him about the damage to both cars (I have photos) he stated that was not Ford�s responsibility and that I was responsible for the damages as well as all repo fees. So I told him to just keep the cars as I was not going to pay for there mistake. I called again the next day and talked to a supervisor that told me that my credit had been reevaluated and I was a credit risk (with a 733 Beacon score) I explained that all payment were made and I had proof, he said take us to court and hung up When I next tried to log onto my FMC account it had been closed only 3 days after the cars were taken, it also hit my credit report 6 day latter.

          I have been a Ford customer for 18 years, buying a 92 Tempo, 99 Taurus, 01Explorer, 05 Expedition and then the 05 Focus and 07 Mustang, I also had all my servicing and repairs done at Ford dealers. Well after this Ford will not get one more red cent out of me, and I will tell everyone about Ford and there BS.

          So I am doing what the supervisor told me to do I gave my family attorney the pages I printed for the FMC web site (yes I printed the payment history, account history, as well as the payment pages that stated when the last payment was made and due. I also gave him the credit reports I paid for showing that the accounts were up to date according to all three reporting agencies. So we will see where it goes from here. I want Ford to pay, for the embarrassment, stress, my wife missing work, my daughter missing work and school because we only have one car left as well as what ever else my attorney can come up with.

          Add your opinion

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            • Ma
              maddogg Apr 13, 2009

              i will never deal with ford credit again, i called two times to get a closeout on my lease.i was told the same amount both times i called. i made a deal to lease a toyota, the toyota dealer called ford credit just to make sure that the amount i gave them was accurate which ford credit gave them the same amount.two weeks later i get a bill from ford credit with a three hundred past due amount attached to it. now what should i do? is there anyway i can fight it? should i ask ford to meet me half way since they gave me the wrong info not once but three times.

              0 Votes
            • Ch
              christiaan lewis Apr 18, 2012
              This comment was posted by
              a verified customer
              Verified customer

              I Christiaan Lewis am not impressed with service quality rendered by Ford smdgroup and the vehicle that Ford smd group has sold to me as the client.Firstly the deal that was done in August 2011 was rubbed of on me and when I as the consumer wanted to pull out as it is to expensive, the dealer said it is to late and that the deal was already in process. Secondly the shocks came loose at km15 000 and the vehicle had to go back a second time to get it tightened and fixed.thirdly the vehicle overheated and was taken in for a check up and problem finding at km45 000 were i was told there is grass between the radiator and had to be cleaned, the day after the vehicle overheated again, the gasket blew.The vehicle is stripped down head removed at the dealership workshop, water leaked in everywhere in engine block because of bad service, and bad maintenance delivered by ford smd group, the vehicle is up to date with all it services.I as the consumer feel ripped off, haw long is this going to carry on is this going to persist.It seems as I made a bad decision on buying a ford.

              0 Votes

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            Ford — day ford in monroeville

            I took my car to the service department at Monroeville's Day Ford dealership complaining of a squeaky...

            Ford Credit200.000.00 ford ranger

            I moved from wisconsin to colorado and talked with ford credit about setting up my payments upon arrival..they gave me an address to send the payments too..then a few months later they started billing me late charges ..and calling my work threating me..that they were going to take the truck back..so i started mailing my payments a week befor they were due and they still said they were coming in late..and kept calling my work demanding to know where the truck was kept..so i told them again come and get it..come to find out they were holding my payments in colorado springs at the office they told me to make my payments too.then mailing it off to indiana where my original payment was to go..now i made all my payments on time..i dont have a truck ...lost my job..they auctioned the truck off..for half the book value..and took me to court for the remainder ..7500.00..and won..then garnished my wages forcing me to pay even more on a truck i dont have..they are the worst office i have ever dealt with..and total so far is over 200 thousand and counting...and the greedy ### want more

            Add your opinion

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              • Me
                meh Jan 30, 2009

                sounds like you shouldnt have told them to come and get the vehicle..finance companies will call bluffs like that in a heart beat

                1 Votes
              • Fo
                ford customer Feb 02, 2009

                sounds fishy to me?
                how does ford garnish your wages if they caused you to lose your job?
                are you sure that you are telling the whole truth?
                come on !
                come clean !

                1 Votes
              • Ca
                CarrieUpton Jul 07, 2009

                If the payments came out of your checking account, that should have been enough in court. If the payments did not come out, then you were not balancing checking account. Does not sound right

                0 Votes
              • Gf
                gfyu fy fyf yfgyfcg Jul 09, 2010

                sounds like you simply didnt have the money. At that point they would have demanded western union or moneygram.

                0 Votes

              Ford service — charging for services that should have been provided

              I purchased a 2006 Ford Five hundred from this dealership and am very happy with the car. The day after I...

              2003 Ford Escapepealing paint

              We own a 2003 Ford Escape with light gold/beige paint that has begun to peel off in large sheets on several areas/panels of the vehicle. There is no obvious cause, and the vehicle has not been subjected to any unusual environmental or chemical hazards.
              Dealer & Ford Motor say there are no recalls, service bulletins, or other actions to cover this, and that given the age and mileage there is nothing they can do.
              A quick internet search reveals hundreds of other complaints for the same problem, same model/year, and same color, with similar descriptions of the damage and the response from Ford.
              This is an obvious flaw that Ford shown own up to.

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                • Ge
                  gelliot4 Jun 30, 2009

                  You are not alone. There are several sites documenting a slew of current model Fords with paint peeling off.

                  My 2003 Gold Escape has the typical chips on the hood but on the roof, just behind the sun roof there is a huge patch that has started peeling away in one to three inch chunks. You can't fix it by painting it since the old paint is not bonding to the undercoat and just peeling off - it will take the new paint with it.

                  Write Ford even if you know it won't help - you need the documented response. File a complaint with the FTC and your BBB.

                  These comments on the Internet, while they make us feel better by sharing our pain, will have NO effect on getting Ford to stand up for this manufacturing issue.

                  Gary

                  0 Votes
                • Da
                  dave_oldham1977 Apr 01, 2010

                  For pAint peeling issues call Janet at ford the number is [protected]
                  please call and complain so we can het a recall going

                  0 Votes
                • Ze
                  Zestar Corporation Jul 07, 2010

                  Paint durability data associated with the 2003 Ford Escape is
                  documented in the research publication:
                  MAKING IT RIGHT
                  Why your Car Payments are lasting longer than your
                  FACTORY PAINT JOB

                  There has also been an independent review done of this publication by
                  "ForeWord".

                  Automotive paint durability research publication documents vehicles released to dealer and consumer
                  below automaker's minimum paint thickness specifications.

                  Refer to link for details.

                  Link: http://www.forewordreviews.com/reviews/making-it-right-why-your-car-payments-are-lasting-longer-than-your-factory-paint-job-basic-guide/

                  0 Votes

                The complaint has been investigated and
                resolved to the customer's satisfaction
                Resolved
                Ford Motor CompanyI will never buy a ford again

                I bought a 2000 Ford windstar brand new. I had a 60, 000 mile warranty and at 58, 000 miles the intake was shot. The tire rod was bad and other problems. Ford fixed the problems as my warranty was still good. Then at 78, 000 miles I got a blown transmission. It only goes in reverse. Ford will not make good on it. I told them to take it back as we are stilling paying on it. They refused and said they don't want it back. It's useless to them is what they said. Like its not useless to me. I will never buy a Ford again.

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                  • Jo
                    Jose Sep 09, 2008
                    This comment was posted by
                    a verified customer
                    Verified customer

                    I'm sorry but, the warranty was over they had no obligation to repair it for you. This is not a valid complaint as you yourself said they did fix the problems that occurred while under warranty. The fact that you are still paying on it is because you financed it, that was your choice.

                    0 Votes
                  • Di
                    disgusted in detroit Jun 14, 2009

                    What part of the warranty expires at 60'000 miles do you not understand.The Ford Motor Company owes you absolutely nothing.You could have gotten a 100, 000 mile warranty.

                    0 Votes
                  • El
                    eli ase Oct 25, 2009
                    This comment was posted by
                    a verified customer
                    Verified customer

                    the warranty had expired why in the world would they cover it this SHOULD BE common sense duuuuuuuuuuuuuh

                    0 Votes
                  • Ma
                    MaryM1 May 12, 2010

                    I currently own a FORD, and I will NEVER purchase another one. It has been the biggest let down ever.

                    0 Votes

                  Ford Taurus 2002broken coil springs

                  The front driver side coil springs on my 2002 Ford Taurus snapped as I was backing the car up. It tore the tire (which was new) and the tire "exploded". Luckily I was not on the highway or I would have lost control. This is a HUGE problem with this vehicle and earlier models were recalled. Ford refuses to acknowledge this and tells me it was a "coincidence" that it happened to me. There are hundreds of documented U.S. cases on mycarstats.com. I want to know how many other Canadians have had this trouble.0

                  Add your opinion

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                    • Ks
                      K Shanahan Jan 31, 2009

                      I just had the same thing happen to our 2002 Ford Taurus SES purchased 12/31/01. Front coil spring broke, slashed tire as I backed out of garage. On inspection, it also broke a piece of the strut that also had to be replaced. Also had a rear coil spring broken. Now having to replace 4 coil springs, the stuts and chose to replace all 4 tires. $1700, with only 56, 000 miles on the car. I will contact Ford about this. I too am relieved I was just backing out of the garage and not on the highway.

                      0 Votes
                    • Ch
                      chrisf Mar 24, 2009

                      I just had the same thing happen to me as well. Front driver side. Coil snapped, tire blew. Not under warranty. There has got to be something we can do!

                      0 Votes

                    The complaint has been investigated and
                    resolved to the customer's satisfaction
                    Resolved
                    Fordbait and switch

                    My husband and I visited Ford of Huntington Beach, CA looking for an economical car for my college bound son. We found a nice 06 Focus we liked. We then proceeded into the office to negotiate pricing. After much negotiating we agreed on a price for the Focus along with a trade in amount of our 01 Chevy pick up truck. We signed the sale papers that day with the agreement that we would deliver the truck the next day (my son had it down in San Diego and couldn't bring it up to us that same day). The next day we brought the truck in and were expecting to sign the final papers. We were brought into the office again and told that they couldn’t pay us the agreed trade in price. (Which was still below the Kelly Blue Book value for the exact condition on the our truck) The reasons they gave were invalid, basically implying they we had lied to them. When we countered with the fact they we told them everything, for example, that there was a crack in the windshield they told us we didn't tell them how big the crack was. They even told us they were going to wholesale the truck anyway so the reasons they were giving us were just fabricated to take $1, 500 off the original offer!!

                    Don’t do business with Huntington Beach Ford!! They used the bait and switch to sell us a car.

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                      • Sc
                        ScrewRichCriminals Sep 23, 2009

                        Everything Huntington Beach Ford is about is not about processing and selling cars correctly. They drop everything as soon as the customer is out of sight. They remind me of my ###ed mid-level managers, only they're doing all of this ###ed crap on purpose.

                        God Bless America's Car Dealships, eh??

                        0 Votes
                      • Sc
                        ScrewRichCriminals Sep 23, 2009

                        I've been stopped by police 5 times, only for not having correct paperwork and tags with my vehicle. Every single time, the police can't believe (they believe me) that any car is sold this way. I have been asked each time, where I bought this from. Now it's in my driveway because I was warned for the last time not to drive it again without current registration. The temp tag expired three months ago. Every time I call I get mistransferred by the operator, or hung up on, or ran around, or hid from.

                        0 Votes

                      The complaint has been investigated and
                      resolved to the customer's satisfaction
                      Resolved
                      Ford Motor Companydisappointed customer

                      This is a passenger van, that can make many stop and idle for short or long periods of time.

                      The air condition will not cool at idle. I took the van to the Ford dealership, they checked the van and said there was no problem.

                      I returned to the dealership again with the same problem. This time they checked with the manufacturer.

                      The Ford manufacturer advised the dealer that this is a "characteristic" of the van.

                      I sent the info to Ford to their web site and have not received a response.

                      I have and still own other Ford vehicles and none have this problem.

                      Ford, this is not a characteristic, this is a defect.

                      Why is there no recall, or service report for this?

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                        • Lu
                          Luke Pax May 19, 2011

                          Paint work doesn't match. The plastic is a different shade of white to the rest of the car. Ford thinks it looks fine. I and everyone else i have spoken to don't think it looks fine. What do you think??????

                          0 Votes
                        • Le
                          lets drive a ford for live Mar 21, 2012
                          This comment was posted by
                          a verified customer
                          Verified customer

                          as a long time owner of fords for the past 25 years i have never been so disappointed in owning a ford
                          the 2001 ford escape has nothing but problems
                          the suv only has 147, 000 kms on it and lots of issues
                          oil leaks
                          censors
                          brakes
                          what happened to being number 1 to loosing a great number of return buyers
                          when i bought the escape think that i would get at least 250, 000 or more out of it before buying a new one now i question what i will buy next
                          as to others who look for great product i feel for you

                          0 Votes

                        The complaint has been investigated and
                        resolved to the customer's satisfaction
                        Resolved
                        Ford Motor Company — peeling paint no warranty

                        My 2003 Ford Escape has peeling gold paint. It is coming off the lift gate, a place where it is unlikely to...

                        Ford F150broken brakeline

                        My wife brought my 1999 F150 in for an oil change. When they finished the oil change and were backing the truck out of the building, the left front brakeline blew out. There was no problem with the brakes when my wife drove the truck to the dealership and no warning lights came on indicating a problem with the braking system.

                        When asked if this was a common occurance, the service rep replied 'Yes, it was a problem on this model truck with over 100, 000 miles on it." (My truck has 108, 000 miles). He also told me that I may need two new steel brake lines from the front to the rear.
                        This is unbeliveable! They charged me $735.52 (includes oil change and tax) I spoke to many seasoned mechanics and found that this was not a common problem at all. I now feel totally unsafe in this truck and will definitely not let my wife drive it with my only grandchild in the back seat, as was the case when she brought it in for the oil change.

                        I am requesting financial compensation in the full amount for this repair since there was no problem when it was brought into the dealership.

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                          • Ke
                            key_jerry Aug 01, 2009

                            its unreal how ford and other dealerships can screw people and also the finance companys see now if a hard working person was to do what these banks and dealerships and finance companys do it would be a crime we would be in jail but i guess its ok for dealerships and the finance companys rip people off hmmmmmmmm imageine that

                            0 Votes
                          • Ford Motor Company Aug 04, 2009

                            Hello, this is Jennifer and I work at Ford Motor Company. I would suggest contacting our Customer Relationship Center at 800-392-FORD (3673) regarding your concern.

                            0 Votes

                          Ford Motor Co.intake manifold settlement 2005

                          The class action lawsuit against ford for the failure of plastic intake manifolds that settled in 11/05 or 12/05 . We have a 1996 lincoln towncar that we replaced this manifold. In december of 2005 we submitted the the documentation to Leith lincoln Mercury in Raleigh North Carolina where we purchased the vehicle to date after numerous inquires we have recieved no compensation.

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                            Ford Motor Company — terrible experience!

                            Not happy with the service from the Ford Motor Company. I have a 2002 Ford F-150 that has been in the shop...

                            Ford Motors Promospam

                            Ford motors promo
                            (Fiduciary department)
                            28 tanfield road,
                            Croydon, london.

                            Attn: ms mina sanghi,

                            Congratulations once more, our regards to your family. This means that you have been officially cleared for payment by the verifications department at the headquarters of the ford mottors promo annual lottery award. Your order code is batch number : at - 040sb06 - 03 ticket number: [protected]

                            The original copy of your winning certificate, together with a covering document (Moneylaundering protection and letter of affidavit for claims) from the british government stating that the money was obtained legally through their ford mottors promo annual lottery award will be sent to you as soon citi - link courier company. You can now begin the final steps of the claims process of your winnings of the £500, 000. 00 (Five hundred thousand great british pounds) .
                            You are to confirm your order code which is batch number : at - 040sb06 - 03 ticket number: [protected]. Mail your desire address which you want your package of the £500, 000. 00 (Five hundred thousand great british pounds) in cheque to be delivered to you immediately.
                            Kindly contact the dispatched company (Citi - link courier company)

                            Mr frank ben
                            61 / 73 staines road west
                            Sunbury on thames
                            Tw16 7ah
                            United kingdom.
                            E - mail: [protected]@gmail.com
                            Tell: +[protected]
                            Fax: +[protected]

                            Congratulations once more, and note that you will have to meet some delivery charges required by the citi - link courier company for the delivery of your package in the next 48hours. Thank you for your time and patience. Do have a lovely day should you require any assistance, do not hesistate to contact me

                            Congratulations! Once again from all the staffs here.
                            Sincerely,
                            Mr. Roland mario,
                            Fiduciary agent

                            Add your opinion

                              By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                              • Dr
                                dr kiran more Jan 09, 2008
                                This comment was posted by
                                a verified customer
                                Verified customer

                                i have received exactly same mail. i thaught it as a scam/fake mail so just for interest searched more on net and found your complain. i think we should make all people aware of it...

                                0 Votes
                              • La
                                Laxmi Kant Yadav Jan 28, 2008
                                This comment was posted by
                                a verified customer
                                Verified customer

                                (Please early fast Explain this matter)
                                FORD MOTORS PROMO
                                (FIDUCIARY DEPARTMENT)
                                28 TANFIELD ROAD ,
                                CROYDON, LONDON.

                                ATTN: Laxmikant Yadav,

                                Congratulations once more, our regards to your family. This means that you have been officially cleared for payment by the Verifications Department at the headquarters of the Ford Mottors Promo Annual Lottery Award .Your Order Code is BATCH NUMBER : AT-040SB06-03 TICKET NUMBER: [protected]

                                The original copy of your winning certificate, together with a covering document (MoneyLaundering protection and Letter of Affidavit for Claims) from the British government stating that the money was obtained legally through their Ford Mottors Promo Annual Lottery Award will be sent to you as soon Citi-link Courier Company. You can now begin the final steps of the claims process of your winnings of the £500, 000.00 (Five hundred thousand Great British Pounds).
                                You are to confirm your Order Code which is BATCH NUMBER : AT-040SB06-03 TICKET NUMBER: [protected] . Mail your desire Address which you want your package of the £500,000.00 (Five hundred thousand Great British Pounds) in Cheque to be delivered to you immediately.

                                KINDLY CONTACT THE DISPATCHED COMPANY(Citi-Link Courier Company)

                                Mr Frank Ben
                                61/73 Staines Road West
                                Sunbury on Thames
                                TW16 7AH
                                United Kingdom.
                                E-mail: [protected]@gmail.com
                                Tell: +[protected]
                                Fax: +[protected]

                                Congratulations once more,and note that you will have to meet some delivery charges required by the Citi-Link Courier company for the Delivery of your package in the next 48hours.Thank you for your time and patience. Do have a lovely day should you require any assistance, do not hesistate to contact me

                                CONGRATULATIONS! ONCE AGAIN FROM ALL THE STAFFS HERE.
                                Sincerely,
                                Mr. JOHNSON SMIRT,
                                Fiduciary Agent.

                                0 Votes
                              • La
                                Laxmi Kant Yadav Jan 28, 2008
                                This comment was posted by
                                a verified customer
                                Verified customer

                                (Please early fast Explain this matter)
                                (PLEASE CONTACT ME EARLY MY EMAIL
                                ([protected]@yahoo.co.in)
                                FORD MOTORS PROMO
                                (FIDUCIARY DEPARTMENT)
                                28 TANFIELD ROAD ,
                                CROYDON, LONDON.

                                ATTN: Laxmikant Yadav,

                                Congratulations once more, our regards to your family. This means that you have been officially cleared for payment by the Verifications Department at the headquarters of the Ford Mottors Promo Annual Lottery Award .Your Order Code is BATCH NUMBER : AT-040SB06-03 TICKET NUMBER: [protected]

                                The original copy of your winning certificate, together with a covering document (MoneyLaundering protection and Letter of Affidavit for Claims) from the British government stating that the money was obtained legally through their Ford Mottors Promo Annual Lottery Award will be sent to you as soon Citi-link Courier Company. You can now begin the final steps of the claims process of your winnings of the £500, 000.00 (Five hundred thousand Great British Pounds).
                                You are to confirm your Order Code which is BATCH NUMBER : AT-040SB06-03 TICKET NUMBER: [protected] . Mail your desire Address which you want your package of the £500,000.00 (Five hundred thousand Great British Pounds) in Cheque to be delivered to you immediately.

                                KINDLY CONTACT THE DISPATCHED COMPANY(Citi-Link Courier Company)

                                Mr Frank Ben
                                61/73 Staines Road West
                                Sunbury on Thames
                                TW16 7AH
                                United Kingdom.
                                E-mail: [protected]@gmail.com
                                Tell: +[protected]
                                Fax: +[protected]

                                Congratulations once more,and note that you will have to meet some delivery charges required by the Citi-Link Courier company for the Delivery of your package in the next 48hours.Thank you for your time and patience. Do have a lovely day should you require any assistance, do not hesistate to contact me

                                CONGRATULATIONS! ONCE AGAIN FROM ALL THE STAFFS HERE.
                                Sincerely,
                                Mr. JOHNSON SMIRT,
                                Fiduciary Agent.

                                0 Votes
                              • An
                                ANUP JAIN Feb 07, 2008
                                This comment was posted by
                                a verified customer
                                Verified customer

                                Hi,

                                So many mails on this lottery winnings, and a disclaimer form from the Judiciary. What is this? Why such scams. How do i know i am not being robbed of almost 30,000 INR.




                                FORD MOTORS PROMO
                                28 TANFIELD ROAD
                                (FIDUCIARY DEPARTMENT)
                                CROYDON LONDON


                                ATTN: ANU JAIN,

                                Congratulations once more, our regards to your family. This means that you have been officially cleared for payment by the Verifications Department at the headquarters of the Ford Mottors Promo Annual Lottery Award .Your Order Code is BATCH NUMBER : AT-040SB06-03, TICKET NUMBER: [protected].

                                The original copy of your winning certificate, together with a covering document (Money Laundering protection and Letter of Affidavit for Claims) from the British government stating that the money was obtained legally through their Ford Mottors Promo Annual Lottery Award will be sent to you as soon Citi-link Courier Company. You can now begin the final steps of the claims process of your winnings of the £500, 000.00 (Five hundred thousand Great British Pounds).
                                You are to confirm your Order Code which is BATCH NUMBER : AT-040SB06-03 TICKET NUMBER: [protected]. Mail your desire Address which you want your package of the £500,000.00 (Five hundred thousand Great British Pounds) in Cheque to be delivered to you immediately.


                                KINDLY CONTACT THE DISPATCHED COMPANY(Citi-Link Courier Company)Mr. Frank Benson
                                61/73 Staines Road West
                                Sunbury on Thames
                                TW16 7AH
                                United Kingdom.
                                E-mail: [protected]@gmail.com
                                Tell: +[protected]
                                Fax: +[protected]

                                Congratulations once more,and note that you will have to meet some delivery charges required by the Citi-Link Courier company for the Delivery of your package in the next 48hours.Thank you for your time and patience. Do have a lovely day should you require any assistance, do not hesistate to contact us.

                                OUR BENEFICIARIES AND THEIR COUNTRIES
                                Congratulations once more, note that you will have to meet some delivery charges required by the Courier Service for the Transfer of your package in the next 24hours.Thank you for your time and patience.
                                Call Time: 24hrs.
                                FORD MOTORS
                                PROMO...
                                DRAW.
                                Office of the Prize Administration, Ford Motors Promo... Draw, 2008 Award Team.


                                PINVALIDATIONREQUEST&
                                PRIZEPAYMENTDIRECTIVE-(E)-


                                (Rev. JAN 08)

                                A number of pending winners listed here may be qualified to receive a check in the amount specified by verifying their PIN # on the following Pay-Out List below, in conjunction with submitting the winning entry in accordance with The Ford Motors 2008 New Year Online Promo Gaming rules, terms and conditions. The convenient Pay-Out List service guarantees that a winning check in the amount stated below along the **enlisted name**will be released to its rightful winner upon said submission in conjunction with the rules.

                                FIRSTNAME LASTNAME STATE/
                                CITY
                                COUNTRY AMOUNT STATUS [protected]


                                Compare PIN # above -
                                if both match,
                                proceed to next step.





                                PIN STAMP APPROVAL
                                Raymond Simpson Temple Hills MD 200,000.00 PAID
                                Dennis S. Oak Harbor OH 75,000.00 PAID
                                Julius Nkema Lome Togo 120,000.00 PAID
                                ANU JAIN WEST BENGAL India 500,000.00 PENDING
                                Bridget Green Las Vegas NV 100,000.00 PAID
                                Wenyi Wang Heping District China 1.900,000.00 PAID
                                Shahani Xiang Vietnam Vietnam 1.900,000.00 PAID
                                Thomas Hulsmann Parma OH 1000.000.00 PAID
                                Earl Brown Grayson Georgia 1.900,000.00 PENDING
                                Eric Prevost Calvados France 1.900,000.00 PAID
                                Bill Herriott Glasgow United Kingdom 1.000,000.00 PAID
                                Jessica Baker Meridian ID 50,000.00 PAID
                                Ramsey Abass Cairo Egypt 500,000.00 PENDING





                                CONGRATULATIONS! ONCE AGAIN FROM ALL THE STAFFS HERE.
                                Sincerely,
                                Mr. Adams Steber,
                                Fiduciary Agent.

                                CITI-LINK COURIER SERVICE


                                61/73 Staines Road West
                                Sunbury on Thames
                                TW16 7AH
                                United Kingdom
                                Tel: +[protected]
                                Call Time: 24hrs


                                REG NO: 3464353


                                ATTN: Anup Jain,

                                You are welcome to City Link Courier Ltd an affiliate of the Ford Motors Promo. We are pleased to be at your service. Citi-Link Courier Service is regulated and Stipulated by the Financial Service Authority (FSA), the financial institutions that governs all financial activities in the United Kingdom.


                                This office has been notified by the FORD MOTORS PROMO on the amount of (£500,000.00 GBP). won by you in the Year edition of their promotion. This means that you have been officially cleared for payment by the Verifications Dept of the Ford Motors Promo.
                                Your Parcel has been classified a top priority delivery. The description of the parcel to be delivered is stated below:


                                An original certificate of weight: -------------0.15kg
                                Bonded draft of weight : -------------0.17kg
                                Total weight of parcel : ------------- 0.32kg
                                Color of Parcel : -------------Brown

                                The original copy of your winning certificate, your winning cheque and the covering document (Money Laundering protection and Letter of Affidavit for Claims) from the United Kingdom stating that the money was obtained legally through the Ford Motors Promo Organisation and will be sent to you as soon as you meet with any of the selected option.

                                You can now begin the final step of the claim process. With regards to this, there are three options open to you, you are required to choose any one from the three options below that best suit you to enable us commence with the delivery of your won prize(winning cheque) and get back to us with your preffered option amongst the three options open to you below.

                                NOTE: Citilinks Courier Service: Do not operate on Cash On Delivery (COD). And we do not accept transfer via: Cheques Or Draft. Only Cash Wire Transfer.

                                COURIER CHARGES FIRST OPTION
                                {24hrs Delivery}
                                Courier Charges £70.00 00
                                Administrative £130.00 00
                                Insurance £150.00 00
                                TOTAL AMOUNT::
                                £350.00 GBP
                                28,242.88 INR 00
                                00


                                COURIER CHARGES SECOND OPTION
                                {3-Days Delivery}
                                Courier Charges £50.00 00
                                Administrative £120.00 00
                                Insurance £150.00 00
                                TOTAL AMOUNT::
                                £320.00 GBP
                                25,713.53 INR


                                COURIER CHARGES THIRD OPTION
                                {5-Days Delivery}
                                Courier Charges £50.00 00
                                Administrative £100.00 00
                                Insurance £150.00 00
                                TOTAL AMOUNT::
                                £300.00 GBP
                                24,112.85 INR


                                NOTE: The charges cannot be deducted from your winnings and we do not also effect delivery without the payment of the required delivering charges, this is in accordance with section 13 (1) (n) of the National Gambling Act as adopted in 1993 and amended on 3rd July 1996 by the constitutional assembly. This is to protect winners and to avoid misappropriation of funds and wininning situations. Moreover,you are reqiured to send payment charges via our assigned agent in India, of what ever option you have choosen to our dispatch agent, who is incharge of sending you your cheque and winning documents.

                                Please respond to this e-mail by making a selection from the three options above. Also attach a scanned copy of either your driver's licence, international passport (photo page) or any other legally identifying document for secure delivery of your cheque to you.

                                Send your response to indicate your option within the next 24hrs. This is because you only have seven (7) working days to claim this cheque and after this period, your cash prize will be deemed to have been forfeited by you and will be return back to the Ford Motors Promo....

                                Good luck and Congratulations once again. Please send your response within the next 24hrs to enable us expedite action on your parcel.

                                Your urgent reply will be most welcome.

                                Regard,
                                Mr Frank Benson,
                                (GM),
                                Citi-Link Courier Service.

                                0 Votes
                              • St
                                stephen elliott Mar 03, 2008
                                This comment was posted by
                                a verified customer
                                Verified customer

                                bloody foreigners trying to con us british out of our hard earned money.send them all home

                                0 Votes
                              • Su
                                Sunil kumar thakur Mar 27, 2008
                                This comment was posted by
                                a verified customer
                                Verified customer

                                FORD MOTORS PROMO
                                (FIDUCIARY DEPARTMENT)
                                28 TANFIELD ROAD,
                                GETAFE, MADRID.

                                ATTN: BENEFICIARY,

                                Congratulations once more, our regards to your family. This means that you have been officially cleared for payment by the Verifications Department at the headquarters of the Ford Mottors Promo Annual Lottery Award .Your Order Code is BATCH NUMBER : AT-040SB06-03 TICKET NUMBER: [protected]

                                The original copy of your winning certificate, together with a covering document (Money Laundering Protection and Letter of Affidavit for Claims) from the British government stating that the money was obtained legally through their Ford Mottors Promo Annual Lottery Award will be sent to you as soon Citi-link Courier Company. You can now begin the final steps of the claims process of your winnings of the €1, 000.000.00 (One Million Euro).
                                You are to confirm your Order Code which is BATCH NUMBER : AT-040SB06-03 TICKET NUMBER: [protected] . Mail your desire Address which you want your package of the €1, 000.000.00 (One Million Euro) in Cheque to be delivered to you immediately.

                                0 Votes
                              • Su
                                Sunil kumar thakur Mar 27, 2008
                                This comment was posted by
                                a verified customer
                                Verified customer

                                Hi,

                                So many mails on this lottery winnings, and a disclaimer form from the Judiciary. What is this? Why such scams. How do i know i am not being robbed of almost 30, 000 INR.

                                The original copy of your winning certificate, together with a covering document (Money Laundering Protection and Letter of Affidavit for Claims) from the British government stating that the money was obtained legally through their Ford Mottors Promo Annual Lottery Award will be sent to you as soon Citi-link Courier Company. You can now begin the final steps of the claims process of your winnings of the €1, 000.000.00 (One Million Euro).

                                You are to confirm your Order Code which is BATCH NUMBER : AT-040SB06-03 TICKET NUMBER: [protected] . Mail your desire Address which you want your package of the €1, 000.000.00 (One Million Euro) in Cheque to be delivered to you immediately.

                                0 Votes
                              • Aa
                                aamir shahzad Feb 17, 2009

                                hi,
                                here i am aamir shahzad from pakistan i recived an e mail witch contains these things i am sending to you please confirm me urgently its status its real one or fake i am waiting for your response immidiate
                                thanks
                                best regards
                                aamir shahzad
                                cell #[protected]
                                my e mail
                                [protected]@yahoo.com


                                Flag this messageBATCH NUMBER : AT-040SB06-03Saturday, February 14, 2009 12:49 PM
                                From: "FORD MOTORS 2009 EMAIL TURKIYE AWARD" <[protected]@wi.twcbc.com>Add sender to Contacts To: [email protected] MOTORS PROMO
                                (FIDUCIARY DEPARTMENT)
                                28 ATATURK PILARS HOUSE
                                TURKiYe ANKARA
                                TICKET NUMBER: [protected]
                                BATCH NUMBER : AT-040SB06-03

                                CONGRATULATIONS !!! YOUR E-MAIL ADDRESS HAS WON: US$500, 000.00.
                                (Ourgrand prize).However, in order to verify your winnings, we need your
                                particularsfor verification and authentication purposes, hence,
                                attached here is a copy of our verifications form, please fill accordingly, so
                                as to proceed with your winnings immediately.

                                VERIFICATION AND FUNDS RELEASE FORM
                                1.FULL NAMES:___________________
                                2.ADDRESS:_____________________
                                3.SEX:_______________________
                                4.AGE:_____________________
                                5.E-MAIL ADDRESS:____________
                                6.TELE:___________________
                                7. STATE:___________________
                                8. COUNTRY:___________________
                                9:OCCUPATION:___________________

                                Following the above, you are expected to furnish us with all your
                                necessary details as requested of you above along with a copy of your
                                international passport or driver's license via email attachment for
                                vetting process which is a standard practise just to ensure that we are
                                dealing with the right individual.
                                Please, do contact our FIDUCIARY DEPT for further verification and
                                authentication of your claims as the sole beneficiary :

                                FIDUCIARY DEPT:
                                MR.AdamS Badira
                                Phone:+[protected]
                                Email:[protected]@hotmail.com

                                0 Votes

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