CB Restaurants and Dining Firehouse Subs

Firehouse Subs review: Service

Christi Phillips of Conway, US

Mar 11, 2025 2:18 pm EDT

Verified customer

Featured review

My friend and I had and gave the cashier the buy one combo and get one free coupon from the Conway Wampus Cat Baseball game Fundraiser.
the coupon says, Free Meal Combo with purchase of 1 medium or large sub at menu price. The cashier did not and would not give us the free combo. He argued that it was only the chips and drink that was free. When we re read where it says Free Meal Combo, he still would not service and honor the coupon. We paid for it anyway, however we feel as if David should have honored the coupon.

Claimed loss: $9.69 without tax

Desired outcome: To ensure that David is told about the coupons and honor them. And I also waisted the Coupon due to he did not give it back to us. so another coupon or credit.

Confidential Information Hidden: This section contains confidential information visible to verified Firehouse Subs representatives only. If you are affiliated with Firehouse Subs, please claim your business to access these details.

0 comments

Add a comment

Firehouse Subs - they are racist and unethical 15

Firehouse Subs - aren't owned buy firemen or good people!!

Resolved

Firehouse Subs - food

Firehouse Subs - Firehouse negligence, shifted blame and called me a liar and a thief.

Firehouse Subs - Customer service and food order wrong

Firehouse Subs - Poor experience at firehouse

Firehouse Subs - Firehouse Subs Ancaster

Firehouse Subs - Can't make an account

Firehouse Subs - Terrible sandwich prepares didn't care

Firehouse Subs - Slip and fall injury

View all Firehouse Subs reviews and complaints

Firehouse Subs Contacts

Firehouse Subs phone numbers

+1 (800) 388-3473

Click up if you have successfully reached Firehouse Subs by calling +1 (800) 388-3473 phone number 1 1 users reported that they have successfully reached Firehouse Subs by calling +1 (800) 388-3473 phone number Click down if you have unsuccessfully reached Firehouse Subs by calling +1 (800) 388-3473 phone number 31 31 users reported that they have UNsuccessfully reached Firehouse Subs by calling +1 (800) 388-3473 phone number

Customer Service

+1 (904) 606-5204

Click up if you have successfully reached Firehouse Subs by calling +1 (904) 606-5204 phone number 9 9 users reported that they have successfully reached Firehouse Subs by calling +1 (904) 606-5204 phone number Click down if you have unsuccessfully reached Firehouse Subs by calling +1 (904) 606-5204 phone number 27 27 users reported that they have UNsuccessfully reached Firehouse Subs by calling +1 (904) 606-5204 phone number

Vp Of Corporate Communications

+1 (608) 314-4935

Click up if you have successfully reached Firehouse Subs by calling +1 (608) 314-4935 phone number 0 0 users reported that they have successfully reached Firehouse Subs by calling +1 (608) 314-4935 phone number Click down if you have unsuccessfully reached Firehouse Subs by calling +1 (608) 314-4935 phone number 11 11 users reported that they have UNsuccessfully reached Firehouse Subs by calling +1 (608) 314-4935 phone number

More phone numbers

Firehouse Subs emails

rewards@firehousesubs.com

100%
Confidence score: 100%

Support

cecily.sorensen@firehousesubs.com

94%
Confidence score: 94%

Communication

Firehouse Subs address

12735 Gran Bay Parkway, Suite 150, Jacksonville, Florida, 32258, United States

Firehouse Subs social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Oct 29, 2025
View all Firehouse Subs contacts