CB Restaurants and Dining Firehouse Subs Service

Firehouse Subs review: Service

Christi Phillips of US

Mar 11, 2025 2:18 pm EDT

Verified customer

Featured review

My friend and I had and gave the cashier the buy one combo and get one free coupon from the Conway Wampus Cat Baseball game Fundraiser.
the coupon says, Free Meal Combo with purchase of 1 medium or large sub at menu price. The cashier did not and would not give us the free combo. He argued that it was only the chips and drink that was free. When we re read where it says Free Meal Combo, he still would not service and honor the coupon. We paid for it anyway, however we feel as if David should have honored the coupon.

Claimed loss: $9.69 without tax

Desired outcome: To ensure that David is told about the coupons and honor them. And I also waisted the Coupon due to he did not give it back to us. so another coupon or credit.

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Firehouse Subs Contacts

Firehouse Subs phone numbers

+1 (800) 388-3473
+1 (800) 388-3473

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Customer Service

+1 (904) 606-5204
+1 (904) 606-5204

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Vp Of Corporate Communications

+1 (608) 314-4935
+1 (608) 314-4935

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Firehouse Subs emails

rewards@firehousesubs.com

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Confidence score: 100%

Support

cecily.sorensen@firehousesubs.com

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Confidence score: 94%

Communication

Firehouse Subs address

12735 Gran Bay Parkway, Suite 150, Jacksonville, Florida, 32258, United States

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