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Firehouse Subs Profile

Firehouse Subs

www.firehousesubs.com

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1.4

Overall reputation rating based on reviews and complaints

Firehouse Subs earns a 1.4-star rating from 11 reviews and 64 complaints, indicating that most sandwich enthusiasts are dissatisfied with their meals.

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Firehouse Subs Complaints Page 4 of 4

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G
12:44 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

I've been to this location 2 times since opening and both times from order time until I get my sandwich was 10 minutes. They have at least 4 personell behind the counter making the product but takes too long to make. Waiting for my sandwich I hear other complaints from other patrons saying the same thing. Why is it taking so long to make a sandwich? The product is great but the time to make it shouldn't take that long.

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A
11:37 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Firehouse Subs aren't owned buy firemen or good people!!

Firehouse subs aren't good anymore, the customer service is lousy, the employees are usually rude, and the Firehouse establishments don't even treat firefighters (who are customers) with respect, or give them discounts on the food they buy there!

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The complaint has been investigated and resolved to the customer’s satisfaction.

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N
7:31 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Firehouse subs is a racist company. They are users and rehires white people even when they do not have the company's best interest at heart but a black person they would not rehire. I am a white person so when I decided to qiute that god forsaken place I knew I had to say something. They suck ! They continue to hire train wrecks and praise people like c who...

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Firehouse Subs Category
Firehouse Subs is ranked 27 among 123 companies in the Restaurants and Dining category