CB Shipping and Logistics FedEx Worst customer service!

FedEx review: Worst customer service!

Susan Frost of US

Jun 13, 2025 7:32 pm EDT

Verified customer

Featured review

One of the worst customer service experiences!
Fed Ex rep promised that a package would be reattempted today (because their delivery person did not bother to ring the doorbell). I called to follow up and was told that it would be re-delivered. When I received an email that said it would not be delivered until Monday. The individual reps I spoke with were obviously not in the U.S. and none of them seemed to know what they were doing.

Recommendation: I would not ship with FedEx again.

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FedEx Contacts

FedEx phone numbers

+1 (800) 463-3339
+1 (800) 463-3339

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64%
Confidence score

USA and Canada

+1 (800) 003-3339
+1 (800) 003-3339

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Mexico

800 733 339
800 733 339

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100%
Confidence score

New Zealand

1800 535 800
1800 535 800

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100%
Confidence score

Ireland

800 033 339
800 033 339

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100%
Confidence score

South Africa

800 988 1888
800 988 1888

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China

+1 (800) 209-6161
+1 (800) 209-6161

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India

120 003 200
120 003 200

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100%
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Japan

+1 (877) 339-2774
+1 (877) 339-2774

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Canada, Tech Support

+44 345 607 0809
+44 345 607 0809

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100%
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United Kingdom

+44 247 670 6660
+44 247 670 6660

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United Kingdom

+61 132 610
+61 132 610

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33%
Confidence score

Australia

+55 112 169 7000
+55 112 169 7000

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100%
Confidence score

Brazil

+54 810 333 3339
+54 810 333 3339

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100%
Confidence score

Argentina

+43 800 123 800
+43 800 123 800

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100%
Confidence score

Austria

+32 27 527 575
+32 27 527 575

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Belgium

+45 70 233 332
+45 70 233 332

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100%
Confidence score

Denmark

+358 10 800 515
+358 10 800 515

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100%
Confidence score

Finland

+33 140 855 660
+33 140 855 660

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100%
Confidence score

France

+49 61 076 840 660
+49 61 076 840 660

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100%
Confidence score

Germany

+39 199 151 119
+39 199 151 119

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Italy

+31 800 0222 333
+31 800 0222 333

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Netherlands

+47 63 940 300
+47 63 940 300

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100%
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Norway

+351 707 244 144
+351 707 244 144

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Portugal

+7 495 788 8881
+7 495 788 8881

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Russia

+34 915 209 060
+34 915 209 060

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Spain

+46 40 169 160
+46 40 169 160

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Confidence score

Sweden

+41 448 744 160
+41 448 744 160

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Confidence score

Switzerland

+90 444 9339
+90 444 9339

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Confidence score

Turkey

+966 122 329 999
+966 122 329 999

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100%
Confidence score

Saudi Arabia

+971 42 183 860
+971 42 183 860

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100%
Confidence score

UAE

+852 27 303 333
+852 27 303 333

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Confidence score

Hong Kong

+65 67 432 626
+65 67 432 626

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100%
Confidence score

Singapore

+82 23 338 000
+82 23 338 000

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South Korea

More phone numbers

FedEx emails

service@fedex.com

100%
Confidence score: 100%

Support

john.dolan@fedex.com

99%
Confidence score: 99%

ken.stickney@fedex.com

99%
Confidence score: 99%

rodney.myers@fedex.com

99%
Confidence score: 99%

terry.jackson@fedex.com

99%
Confidence score: 99%

More emails

FedEx address

Three Galleria Tower 13155 Noel Road, Suite 1600, Dallas, Connecticut, 75240, United States

FedEx social media
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Jun 22, 2025
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