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FedEx

FedEx review: Visa card payment

E
Author of the review
2:17 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am writing to formally inquire about two declined transactions on my card ending in 4433, attempted at FedEx Intl for the amounts of AED 1,942.00 and AED 2,954.81. Both transactions were declined due to “insufficient limit,” as per the notifications received.
My concerns are as follows:
• These attempts were made without any airway bill reference, invoice notification, or standing order authorization.
• No prior communication or supporting documentation was provided to justify or validate such charges.
• As the cardholder, I did not initiate or authorize these transactions, nor was I informed of any pending obligations with FedEx Intl that would require such payments.
Given the absence of proper documentation and authorization, I kindly request:
1. A detailed explanation of how these transaction attempts were initiated.
2. Confirmation of whether FedEx Intl submitted these charges directly, and if so, on what basis.
3. Assurance that no further unauthorized attempts will be processed against my card without proper supporting documents (airway bill, invoice, or standing order).
4. Guidance on the next steps to formally dispute or block such attempts, if necessary.
I trust your office will treat this matter with urgency and provide a clear response to safeguard my account. Please confirm receipt of this inquiry and advise on the resolution process.

Confidential Information Hidden: This section contains confidential information visible to verified FedEx representatives only. If you are affiliated with FedEx, please claim your business to access these details.

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  1. FedEx Contacts

  2. FedEx phone numbers
    +1 (800) 463-3339
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    50%
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    USA and Canada
    +1 (800) 003-3339
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    Mexico
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    New Zealand
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    Ireland
    800 033 339
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    South Africa
    800 988 1888
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    China
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    India
    120 003 200
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    Japan
    +1 (877) 339-2774
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    Canada, Tech Support
    +44 345 607 0809
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    United Kingdom
    +44 247 670 6660
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    +61 132 610
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    33%
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    Australia
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    Brazil
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    Argentina
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    Austria
    +32 27 527 575
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    Belgium
    +45 70 233 332
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    Denmark
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    Finland
    +33 140 855 660
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    France
    +49 61 076 840 660
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    Germany
    +39 199 151 119
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    Italy
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    Netherlands
    +47 63 940 300
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    Norway
    +351 707 244 144
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    Sweden
    +41 448 744 160
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    +90 444 9339
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    Turkey
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    +971 42 183 860
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    UAE
    +852 27 303 333
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    Hong Kong
    +65 67 432 626
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    Singapore
    +82 23 338 000
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    South Korea
    More phone numbers
  3. FedEx emails
  4. FedEx address
    Three Galleria Tower 13155 Noel Road, Suite 1600, Dallas, Connecticut, 75240, United States
  5. FedEx social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 10, 2025
  7. View all FedEx contacts
FedEx Category
FedEx is ranked 1 among 79 companies in the Shipping and Logistics category
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