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CB Shipping and Logistics FedEx Complaints #2-21
FedEx

FedEx review: Fedex failed in every aspect of sevice

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10:41 am UTC
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This review was chosen algorithmically as the most valued customer feedback.

First of all, my domestic shipment arrived in my area late. Second, it was delivered to an unknown address. Third, I was not notified of indirect delivery via door tag. Fourth, when I called for retrieval & redelivery, the Customer Service rep understood English poorly--I had to spell my name & address several times. Fifth, her accent was so pronounced she was difficult to understand. Sixth, she could not tell me where my package was delivered. Seventh, she would not give me an ETA for redelivery. Eighth, though I gave her my phone number for status updates, I never received a call. Ninth, though I was given a "ticket number" for my case, it was never updated with any information whatsoever. And tenth, my case was closed without explanation, and my package had never been retrieved. I understand that many FedEx employees are contracted & not actual company employees with benefits; and it shows. I'm sure the executives who are employees have their golden parachutes firmly in place.

Recommendation: Use another delivery service.

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  1. FedEx Contacts

  2. FedEx phone numbers
    +1 (800) 463-3339
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    USA and Canada
    +1 (800) 003-3339
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    Ireland
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    Japan
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    Australia
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    Brazil
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    Argentina
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    Italy
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    +82 23 338 000
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    South Korea
    More phone numbers
  3. FedEx emails
  4. FedEx address
    Three Galleria Tower 13155 Noel Road, Suite 1600, Dallas, Connecticut, 75240, United States
  5. FedEx social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 10, 2026
  7. View all FedEx contacts
FedEx Category
FedEx is ranked 1 among 67 companies in the Shipping and Logistics category
#01 FedEx FedEx #02 Flexport Flexport #03 Shipstation Shipstation #04 SF Express SF Express #05 XPO Logistics XPO Logistics

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