FedEx
Reviews and Complaints

Hi,

I tried to call your numbers, but no one is speaking English...

I contact you about the shipment FedEx [protected] from December 8th.

The FedEx promise was about 7-9 days. Since December 8th to now, there is already a total of 16 days and the delivery is planned for December 30th.

My partner (Karine, +[protected]) is in contact with this office since December 16th, but no information is provided and she still not have been delivered.

I would like to know what is the problem!

I am very disappointed with this delay and your poor quality service. I never experienced such a situation with FedEx.

I would like my shipment to be delivered today and I require financial compensation from FedEx for no respect for this 9 days delivery time promised and poor service.

Thanks for your time and attention.

Regards,

Désiré Magbunduku

today the fed ex truck pulled up at our house. The girl who has dark skin got out walking up the driveway threw the box in the middle of the driveway. I went to the door and asked her why did she leave the package in the middle of the driveway. She turned to look at me and didn't say a word. She got back in the truck slammed the door and drove away. tracking number [protected].

Nothing was damaged. They did the same thing last week with a Chewie's box but there were damaged food cans from being mishandled. I didn't see who left that one.

I was driving this morning on Rt. 28 in Sterling, VA almost to Ashburn at about 10:05 am and a fed ex truck that ended up exiting on Glouchester exit going to Ashburn, pulled right up on my bumper. My car was having some issues as it has an electrical problem. Hence why I was in the slow lane. I had my five year old in the back seat. This was very dangerous. I am livid.

I purchased a gaming chair from Amazon for my daughter for Christmas, i watched the delivery carefully on Amazon. I was at my place of business all morning and left at around 12:20. i went to sams club and left there at 1:12 i looked at my phone at that point and it stated that my package was undeliverable and was being sent back to the seller. I called as soon as i got home to try and stop this from happening i arrived home at 1:52 I contacted Fed Ex customer service who told me it had already been scanned to go back to seller and there was nothing they could do.

I had the same issue with a package the week before but Fed Ex had contacted me regarding that delivery. I had the phone number on my caller id and decided to try and intercept the package at that facility. I spoke with a wonderful person who actually tried to retrieve my package off the truck headed back to Georgia, he took my name and phone number and proceeded to look for my package. He contacted my about 45min later that he could not get the package an it was buried in the trailer. He said he was very sorry he could not get to the package and that he would send out and email about what had just gone on with my package. I was very upset the Fed Ex would just return a package that quickly without giving me the chance to pick up my item. So now I am out money waiting for a refund for item that is being shipped back and have no gaming chair for my child.

Item tracking number [protected] by Zero Gravitee is updated as delivered but it was not received. FedEx is consistently not delivering my packages. Definitely need a refund and now I know the moment a shipping label is created from FedEx or when I find out the package is going to ship with you guys I'll quickly work on canceling the order. This is ridiculous. Price of the shirt $29.99.

On 12/18/20 about 12:15 pm, I was walking in our townhouse private street as daily exercise. A Fedex driver with a license plate No. 27307F2, horned at me . I didn't know what was wrong because I was walking close to the side of the curb. The road was wide enough for his truck to pass through. I caught up with his while he was making his delivery stop and asked him why he did that. He said he just warned me that he was coming. But he was rushing through the street and over speed limit . He wanted to make a quick passing by me. The way he drives is dangerous because we have many retirees living in this complex. He has no consideration and courtesy to the people here. Bad attitude reflects bad image to his company.

I have had to recent deliveries made by FedEx. I get it, that it's the holidays and they are in a rush but, that is no excuse for their laziness to actually deliver said package to the address. These both were medical supplies for my diabetes. My address is my door not the mailboxes. Packages get stolen all the time, especially this time of year. Might want to retrain your drivers on what an address is...the door not the mailbox in the apratment bbuilding.

Kevin C. Yantorno
8053 Ashland Avenue #4
Manassas, VA 20109

FedEx tracking indicated my package was placed on their truck on Dec 4 for delivery. I witnessed two different trucks deliver 12 packages within eyesight of my home but no package for me. Their tracking indicated no delivery that day. My package was logged back into their Austell center on Dec 4 and put on a truck on Dec 5th. Their tracking indicates that the package is still on a truck in Austell for a delivery 12 miles away... its now the 14th and no package. Contact FedEx twice, the first time the guy on the phone gave no valued information and was basically worthless. Took a while before he finally admitted he has no idea where my package was nor could he tell me when or if my package should be delivered. Spoke to another FedEx employee two days later who at least sounded concered and admitted they mess up but my package still has not been found and no further response from them after they said my package would be delivered within 24-48 hours. Nothing yet...Seeing SOOOOOOO many negative reviews from this one location is called a clue FedEx... Change your management, change your process, contact local authories to find out what is happening to all these missing packages.

I have been notified 6 days in a row, that I need to be home to receive 3 different boxes, each with it's own tracking number. Each day, as I wait for them to show up, I see the status change from "On FedEx vehicle for delivery" to "Tendered to authorized agent for final delivery". After this, it is returned to the warehouse and schedule for the next day. Tomorrow is day 7, with no end in sight. I have reported this to FedEx's customer service and their tracing department each day. From them, I am assured each time, it will be delivered the next day, except it hasn't been. I have never experienced anything like this before. I cannot believe how terrible the service from FedEx is., ,

Private street is posted 5 miles an hour at the beginning of the road and along the road, very visible, FedEx trucks driving on the road 15+ miles an hour with clouds of dust no slowing down, Ignores the signs completely is this a company policy? On 12/14/20. 1 pm truck # 438432. Talked to the driver. Appears to be Hispanic male. He says this is his normal route.

My family is very allergic to the dust caused by FedEx trucks, so much dust we have trouble breathing, next time will contact the sheriff, please call me [protected]

Sarah morgan and kenneth about shipped 2 packages to harold l. Davis, 10412 sw waterway ln. Port st. Lucie, fl 34987. With the store at wuxing rd. Xin cheng shangquan, jianggan qu, hanghou shizhejaing sheng china. The tracking number that i got was fedex-ch3070171440582865, i now know this is a fake number but i was able to track it for a period of time. It went to johannisburg, south africa, heathrow. From there it was sent to stuttgart, germany, then to mannhiem where is was stopped first for eu import taxes and then for being a suspicious package and which time it was moved to the royalty storage vault for safe keeping . The fare to the destination was paid and there was no import to the eu. So i would like to know what you are going to do to fix this . Harold l davis [protected]@yahoo.Com or [protected] thank you waiting your answer.

My Fed X package # [protected] was at Fed X location13181 NW Freeway Houston TX 77040 on 12/11/2020 at 10:29 AM. It was going to Bradley Byars C/O West Oaks Hospital/ Unit 10 at 6500 Hornwood, Houston TX 77074. Fed X Ground for delivery no later than 12/12/2020 by end of day. The package has not been delivered to date at 8:30.

I need to know why this has not been delivered as this needed to be there today. I have never had a problem with this Fed x location before until now. It is very important for this patient to receive this package.

Please advise where my package is!
Thanks.

LaMerle Putt
[protected]
[protected]@yahoo.com

Tracking 9274890100111768585318
Sandra Boese
2000 Myrtle Ave
Eureka, CA
This package arrived in Sacramento California and departed that location on the 8th of December.
Since that time no delivery status has been provided. The status with the order says no scheduled delivery available at this time. This order is a Christmas gift ordered from Christian book distributors. I can be contacted at [protected].

I was waiting for a delivery on Saturday. It was raining very hard this day but hadn't seen my package got the email that it was delivered at the front door. No package. Walked out to the mailbox and found the package in the ditch full of water.
The driver was too lazy to drive to the house and put it on the porch.

On dec. 10 at approximately 3:09 pm my package was delivered to my home. I arrive home to find my package over 600 feet from my house in the grass at my functioning barn full of animals. The package was thrown from the vehicle onto the ground. The dog had peed down the package. This is unacceptable. Not the first incident for me or neighboring families on this route. Your driver is to lazy to drive to the house and put the packages in a safe place. I have a paved drive and a nice turn around for the trucks instead he stopped short and drove into the grass to make his getaway. This driver should be fired! This is the type of employee that is representing all of fedex. 1 bad apple does cause rot in the whole pale. I want an explanation on why this is happening. My hello fresh food packages have been left multiple times at other addresses where no one resides. You lost that business with hello fresh as now all my purchases will be delivered via ups.

Call on 12/8/2020 around 2:46pm ask for package to be pick up fed ex got confirmation number sbaa 7 and today is 12/10/2020 and package is still here. Call fed ex and they said nothing they can do and they just schedule for another day pick up. Ask to talk to supervisor and they said they can't do that. This is unexpectable. This is the second time this happens to us. The package is time sensitive and could go bad.

Marisela rodriguez
Franklin health care center
[protected]

I am suppose to write an 'effective complaint', do you mean I must subject myself to the FedEx Abuse for years and years and then be quite?

FedEx, you never delivered my parcels properly, I have had fight, wait, and get upset to get my parcels, shame on you!

At each time, FedEx comes to the yard of the house I live in or the main gate of the apartment building I live in, leaves packages on these areas where other people take my parcel, and I find them at other peoples' doors opened and mess up!

I called your office 2-3 weeks ago to prevent the same thing happening and talked and asked your agent not to do that again. Your delivery man did not do the same thing, only he has created a new system for himself, leaving a note on my mailbox, saying 'customer not available or business closed' and going back with my parcel - ha ha ha so funny, I am a 75 years old woman with disability who leaves home only once in 3 months, sitting in and waiting, because your delivery man do not ring the bell!

And, again, for my last delivery today, he comes and goes back, without ringing my bell!

This never happens with Canada Post, do you know why?

I am calling the company that sent me this parcel to let them know that will not be buying from them as long as they use FedEx, and will find out about other places I will order if they are using FedEx!

Our company sent a FedEx package to our client on 11/13/20. It was received. Client returned a FedEx envelope on 11/13/2020 to our office. Should have been received 11/16/2020. The package was not received until 11/19/2020, after I started calling to find out where it was delivered. I was told by several different people the package was "lost in the mailroom". We do not have a mailroom. I later learned the package was still at the FedEx hub, never delivered. The driver retraced his steps and finally delivered the package on 11/19/2020 at 1:30pm. This package contained an endorsed check in the amount of $875, 000.00.
We have received a bill for $97.38 for a package that was late in delivery, actually lost, but finally delivered. I have been told there is nothing that can be done with this charge. I have tried to dispute it and was thrown into a survey after asking to speak with a manager. Apparently, you cannot speak with anyone in management. I called back and got another lady, who told me the same thing and kept repeating "it's on the website." I don't often go to the website as I have pre-printed labels and only when I have trouble with a package delivery, would I go to the website to track the package. Very frustrated with FedEx and after 20+ years of being a customer, who pays their bill, I am having to change carriers. Thank you for your time.

Crystal Whalen, Office Manager
Romines Weis & Young
[protected]@rominesweisyoung.com

I have submitted delivery instructions for package delivery and the last 4 times, at least, the instructions were ignored. After 3 times, I called customer service and was told the problem would be resolved. Must submit instructions for each delivery. Today, I clicked on delivery instructions, and the system wouldn't even let me in to write instructions. The website has no option for this problem. I tried with the virtual assistant and looked at all the website options.
the only thing I can find is the telephone number for customer service. I've already gone on hold forever, explained the problem, gave a telephone number for a callback, and gotten nothing. Now I've lost my access to even enter delivery instructions.

On December 27 2018 I was taking my iPad so I can send it to Apple I go to the register and Julio his name is all he does is put tape on my box and he says That I have to drop it in the box the box and it was broken I recorded the whole incident so u can see exactly what happened I can just understand what was going on because Apple said they never received it so I was arguing with Apple back-and-forth back-and-forth that they had to receive it but you never have I think holding off on paying them I was Charge the full price of the iPad I have a legal counsel if you want to speak any further about this I will make sure he contacts you. A company that supposed to send out packages has the nerve to take packages this have to to be done many other times that we just don't find out this is terrible employee steals my package. And I have it a video because it just seemed weird the whole process what he told me I'm not giving me a receipt not scanning it so that's why I recorded it for myself I hope I hear back from you guys soon