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CB Shipping and Logistics FedEx
FedEx

FedEx review: #889397259520 Delays and misinformation

J
Author of the review
5:24 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Ordered a shipment from Turkey to US via FedEx [protected]). Shipped on March 9, 2026. Per FedEx would receive package on "3/11/26 before 8:00 PM"

Package held in Skokie IL distribution center from March 11 thru April 10. Multiple calls to FedEx customer service and to International Customer Escalation resulted in misinformation/excuses and blaming Customs. Communications with Customs stated package was FedEx responsibility.

Package received at destination April 12. Resulting in the delay in my receiving the package by 4 months as I am currently out of the country.

Claimed loss: Shipping cost $29.50Additional FedEx fees on duty $30Total $59.50

Desired outcome: payment

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