Menu
Write a review
File a complaint
Family Dollar

Family Dollar review: two members of management

F
Author of the review
1:30 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Approximately around 3:50 p. M I visited this family dollar location on 1-12-19 as a customer of family dollars I was not treated fairly as a customer. I did not go to this location for no kind of conflict with any of the employees. So l came in contact with two members of management, that was rude and very unprofessional towards me. I went to purchase and item that was on sale in the family dollar ad. So the sale paper stated that you have to purchase both of the item to get the discount! An that's what I did. So goes to the counter to check out, assistant manager is the cashier at the time I used the right smart coupon for the discount! Smart coupon didn't give me credited. So assistant manager tells me with a very aggressive tone voice it's nothing she can do about discount! That I had the wrong coupon she evening touch and look at my phone an said I had the right smart coupon. I told her it was other ways I can get the discount because I had a issue one time before. An member of management gave me a discount. She didn't want to hear nothing else I had to say. So goes to the store manager that was duty at the time. To tell her about the situation in the ad. She stated to me, just because the ad said that the item is on sale that does not mean that this store has it. I told her, it is on sale because the smart coupon was posted up on the shelf, and it was the last to shelf. Store manager stated to me that she don't have time to argue with me. I stated her i'm not here to argue with you. I'm just asking a question. She walk away from me as she was walking away she yells from a distance to me said (devil is a lie) & I was ban from the store. I have never in my life been treated so cold hearted. I say thanks but no thanks! I still ended getting my items that I purchase. Assistant manager through the item in the bag and through it on the other counter like I was even standing there very aggressive. I just gather my bags together and I left the store. I advise management team to work on there hosplity in customer service! Our money is there money

View 0 more photos
0 comments
Add a comment

More Family Dollar reviews & complaints

View all Family Dollar reviews and complaints
  1. Family Dollar Contacts

  2. Family Dollar phone numbers
    Click up if you have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number 0 0 users reported that they have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number Click down if you have unsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number 1 1 users reported that they have UNsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number
  3. Family Dollar emails
  4. Family Dollar address
    PO Box 1017, Charlotte, Texas, 28201-1017, United States
  5. Family Dollar social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 02, 2026
  7. View all Family Dollar contacts
Family Dollar Category
Family Dollar is ranked 23 among 103 companies in the Retail Stores category

Most discussed Family Dollar complaints

Fraud & cheating!
1
(opinions to this review)