Family Dollar review: customer service

Went into my local family dollar like I do every few days to get some quick things. Was told my children had to either wait outside or leave their backpacks outside since they don't want thieves in their store. My daughter shouldn't be called thief as she's never stolen anything and was just with me after school. I also should not be told that simply because she was a teen that she was a thief. This was stated by an employee who wasn't even clocked in as she was in the checkout line herself. Then when I asked for her name she refused as did the girl behind the counter. Telling me it's corporate policy that no one is allowed to bring any bag into the store and they have signs posted. I know this is false as weeks ago I helped a man who had a large backpack tie the strap to his back after making his purchases from the store so he could ride home. I'm extremely disappointed in this store. The employee at the checkout told me that she's just trying to protect her store from thieves. I've never ever been accused of being a thief, bring my bag in all the time with no issue and am insulted that simply because my daughter is a teen she's called a thief in your store. I usually shop at your store every few days, but after the customer service there I feel like my money is better spent at a store that's not going to profile my child and make her feel she's done something wrong when she's done nothing more than exist.