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Family Dollar

Family Dollar review: charged wrong price for cat food. ( 2 comments)

K
Author of the review
3:35 pm UTC

So i Bought a cart full of items bathroom cleaner, food, floor cleaner and 34 cans of cat food. Manager Biola, counted the cans not checking that majority were 9 lives @ $.40 cents per can. She charged me for all the cans @ the price of Friskies cat $.60 cents. I called the store, I was told that in order to get a refund would be to take items up there so they can re-ring them up correctly. I am Disabled, I am not going to take everything up there. She is a Manager and has no clue how to do her job. Your company owes me a refund. Do something about this manager... This is not the first time. She is very disrespectful, Does not help when there is long lines..Instead customers have to wait 20 minutes. Poor management.. Receipt #[protected].

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C
C
Crystal Murray
Orlando, US
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Nov 02, 2019 3:27 pm UTC

I just left store # 8428 who charged me incorrectly for an item they mis-displayed. The manager continued to blame corporate. WOW how do you get paid and don’t want to take that manager role? Someone from corporate should just run the store ridiculous Truly !

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