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Family Dollar Profile

Family Dollar

www.familydollar.com

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1.2 12 Reviews 2309 Complaints
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Family Dollar Complaints Page 30 of 116

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M
11:20 am EDT
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Good wonderful morning for the last two years how have been coming into your family dollar on Parson Ave. in Columbus, Ohio 43205, I have seen people come and go there has been some nice people and not so nice, I love the remodeled store, I see that you have people that like to walk out with things that don't belong to them. As well as good customers as my...

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B
9:10 am EDT
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To Whom it may concern, I was in your store located @ 7439 vine st Cincinnati ohio 45216 on 4/27/2021 around 7:30 in the evening, I first discovered that the worker which is a black female on her cell phone with it on speaker to where I was able to hear her conversation & it was very loudly. The problem I had with the worker is as I was approaching to be...

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W
10:47 pm EDT
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I Winifred McPherson, daughter (Starr) who has a mental disability, grand daughter (Isis), and great grand daughter (Ziani) entered Family Dollar 4/17/21 approximately 6;30. My daughter bought 60 dollars worth of merchandise. As I waited in line to purchase an item (manager) Alicia replied "you people always come in trying to beat and get over" then I...

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K
12:15 pm EDT

Family Dollar cleanliness, inside and out

I IMAGINE THERE ARE SEVERAL COMPLAINTS ALREADY CALLE DIN. We live in Wedgefield, Orlando Florida. The store number is 10660, located on SR 520 and Maxim... The outside is awful. messy, trash, inside is cluttered and too crowed with unpacked boxes all the time.. All the time. The neighborhood is ready to boycott and we are so disgusted. This has been going on for a year and more. Can someone please go take a look at this store. Hire some responsible employees. It is such an old subject, but won't go away. Thank you. I'd appreciate any feedback, if anyone actually reads this.

Kimberley Duncan
[protected]

Desired outcome: clean it up.

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A
11:03 am EDT
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Good morning, I would like to report bad customer service and disrespectful behavior that I encountered as a customer that visited the Family Dollar Store located at 1227 Webster Avenue, Bronx NY 10456. The bad customer service and disrespectful behavior came from the supervisor/manager of this location (white male caucasian who is tall with a disheveled...

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S
5:21 pm EDT
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I purchased a Family Chef Charcoal Grill 18.5in. Yesterday at or about 3:04 pm from the Family Dollar on 824 Donald Lee Hollowell, Store # 06501. Not even an hour later, I returned to the same Family Dollar, with my receipt in hand asking for a refund because I wasn't satisfied with the quality of the product. I did not use any portion of the grill and all...

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F
8:27 pm EDT
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Hello, I have a health concern regarding your store in Congress AZ Zip code 85332. I live in the community and have encountered loose dogs in the store on at least 3 occasions. Today is 4/15/21 at approximately 14:45 It happened once again. Same staff members minus a newer employee who was running a register. Please address this issue due to food...

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A
12:25 am EDT
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This incident happened at store #[protected] W. Port Arthur RD Port Acres, TX. [protected] [protected]:54 :00 Upon waiting in line to check out my items, I noticed the lady working the cashier she was preoccupied. The white lady before me was checked out with her items with thank you and courteous come back! But when I placed my items on the counter...

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L
12:51 pm EDT
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On 03/29/21 I personally had my civil rights violated(Store #11760/store manager "JERIMIAH") in visiting this business. Not only was I refused service based upon my religious belief but also my medical condition as well. The store manager(Jerimiah) removed the item from my hand and directed me to leave the store. There was also an employee "Alex" threatened...

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M
1:00 pm EDT
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I was looking for an Easter basket for my sister who was in town for my aunt's funeral. I have shopped multiple times this year with no issues. I do not wear masks. I have sinus issues that cause a lot of pain. She did not honor the exemption they would not allow me to shop in the store. How much business do you want to lose? She did offer for me to sit in...

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D
10:32 am EDT
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I made a purchase at family dollar store #7146 for $114.87 and when I looked at my statement online I was charged 3 times for the one transaction! When I called the store and talked to the manager, he told me to call my bank and they'll fix it. I am beyond pleased about the whole situation and don't feel I should have to go through the hassle to fix it!

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C
6:00 am EDT
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Hello I have worked for Family Dollar since 12/2020 and it was awesome working for Stacy Bell. Stacy disappeared and soli came to cover I have had to call her for my schedule every week when she group chat everyone else the schedule. I feel discriminated against and I let her know that she was unprofessional a new week will start and schedules are sent out...

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C
7:47 pm EDT
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I have seen dogs in the store on more than one occasion. Store number is 02584. Today a puppy was in the store and the family dollar worker was petting the puppy while it was on the counter where customers pay for their items. The owner of the dog and the worker were talking about how the puppy needed to be treated for worms. That is gross and someone need...

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J
5:17 pm EDT
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03/24/2021 I went into the Family Dollar located at: 811 N 1st Ave, Durant, OK 74701 As I was making my purchase the manager came to the counter and made a comment about troublemakers, as I finished paying and was walking toward the door. The employee that rang me up asked her who the manager was talking about and that's when she indicated me and told she...

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H
9:14 am EDT
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Thomas' store 9413 Macon GA rude to customer's don't give breaks at all employees for a 6 to 8 day work hours bad teacher give those he likes easy work don't clean store stuff all over floors rude to employees talk about employees behind their backs mean and no lunch breaks teaching is fast and get mad when you don't catch on quick enough clutter all over store

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R
9:56 am EDT
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I shopped at location 404 W. Genesee Saginaw Michigan on 3/14/21, the Folgers Black Silk coffee 10.3 oz, had a shelf label marked down to $3.00, I bought 2, After I got home, checked the receipt it showed I was charged $4.25 for each, I called the store talked to Paul he said he was asst mgr. He went and checked and said yes it is $3.00, and I gave him my...

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S
1:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Family Dollar Accessing assessments page to application

I completed the application online, but the website would not allow me to access the Assessment Page. I received acknowledgement of application but no solution to accessing Assessments page of application website. I attempted numerous time but was unsuccessful. All aspects of online application were easy to follow, but the site would not allow me to proceed further.

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F
F
FDSM3515
Virginia Beach, US
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Mar 25, 2021 8:38 pm EDT

If you log in to your family dollar account from a desktop you'll see a bell in the top right hand corner and when you click on it your assessment should show up in a dropdown menu. If not from a desktop, there should be a tasks tab on your family dollar homepage and the assessment should be there

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E
6:08 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I have been trying to call your corporate office for over four days now. Stayed on the phone for hours due to the high volume of calls. I was at your store location 955 Richards Road, Antioch, TN Sunday 14th, 2021. A redhead lady runs out of your store screaming at a Black employee there. When she runs out of the store she screamed out she hated [censored]s, I...

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K
5:54 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

We are very good customers who shop at the Family Dollar in Old Forge PA at least 3 times a week and spend hundreds of dollars a month there. We purchased a carpet for $10.25 last week but do not have the receipt. When we tried to return it for store credit Emily/Store Manager said the individual store policy was no store credit without the original...

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G
12:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The manager Tony a short guy with glasses that works at the 4609 Austin Bluffs parkway in Colorado Springs Colorado, handled a refund so unprofessionally and rude, the most terrible customer service I've ever had. I had to button a product that was defective and not working and not only did he refused to do an exchange for me for the same exact item but he...

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About Family Dollar

Family Dollar is a retail chain offering a variety of everyday items at low prices. Their product range includes groceries, cleaning supplies, household goods, and apparel. Services such as prepaid cell phone top-ups are also available. With numerous locations, they cater to budget-conscious consumers seeking convenience.
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Family Dollar Category
Family Dollar is ranked 23 among 107 companies in the Retail Stores category