Family Dollar
reviews and complaints

On June 29th around 8:15pm, I was at the Family Dollar store #11453 Address: 670 Main St. Cheswold Delaware. I went in to get toilet paper I have the family dollar coupon app I picked out two different types of toilet papers that have the coupons under them. The first one was a $10 toilet paper with the coupon saying I could pay $4 with the app. The young lady would not honor it so she brought me back to a different type of toilet paper and suggested it which had the family dollar coupon under it. When I got back to the register the coupon did not math that coupon either and she didn't honor that one either. So can you please give me a call at [protected] after 2pm Eastern standard time. My name is Frankie Johnson, a very loyal but now very upset customer. Thank you.

I went to family dollar in east enterprise Indiana and there were 3 employees standing out front smoking and upon entering a lot of the shelves were empty. No cat food at all. The place was a mess. It looked like a dump. I will not return to that store again. That's pretty sad I hope something is done about this. Employee behind counter was rude when I asked about cat food also.

This store opens Andy closes at different hours . Why does corporate allow such poor behavior. Is it because these store are for poor people oak street location louisville ky. Stores always have more crap in the Sisley than on the shelf. It's astounding how the places seem to stay open since most areas the open up for business ironically are in food desserts

The Family Dollar store is relatively new to our small town and has a better variety of merchandise than our General Dollar. It is also much nicer, cleaner, and organized. I prefer to do business there. I have tried on 2 different occasions to use a public library check from the library in which I work. I am the librarian there. It has been declined both times. I have ended up writing a personal check, but I have to go through a lengthy process to be reimbursed. I have used the library's checking account at multiple other stores in our town including chain stores like General Dollar, Dollar Tree, and our grocery store Super Valu. My question / complaint is why is the check being declined? Why is it not working at our Family Dollar Store. Multiple associates and cash registers have been used. The associates are always very nice. I just don't understand why the store won't accept the library check but will accept my personal one.

Today was the first time I had a bad experience while shopping at Family Dollar. The cashier was rude as well as disrespectful. The whole time checking me out she was in a seated position. The rude manner in which she give me my change, while seating, spoke volumes. Finally, when I asked for my receipt here response was, "There it is if you want it get it ". This happened around 19:45., 06/13/2021. The employee name was Kaylee. My name is Ozzie Adams. Please contact me via email [protected]@gmail.com or [protected].

I am sending this complaint for Family Dollar Store 6920 Parker Road & 35 Black Jack court. I shop at this store all the time and floors very dirty and looks like it never been mopped, the windows in and out very dirty, the park lots keeps trash on the parking lot and trash can always over flow. Please can someone look into this compliant 19th compliant

Good morning, I am a long time resident of Polk county and I work for a retirement home and I take my residences on a weekly outing to Food Lion and Family Dollar. However, lately I have been running into an issue. The store is always closed, there is either a sign that says 'opening late due to unloading truck' or 'closed will reopen soon'. These residents are elderly and on a fixed income and cannot afford to pay Food Lion and CVS prices for everyday products. Is there a set truck schedule? Or set closing hours so I can maybe work my schedule around it? Any help in this matter will be greatly appreciated. Thank you and have a wonderful day.

the grass and or weeds have not been cut since the store opened this year. the newly planted grass is now about 2 feet tall. We would surely appreciate it it you contacted the manager of this store. Thank You

I was very offended by the cashier, Jovan, who was wearing a black lives matter mask. If all colors don't matter to your company then you shouldn't be taking our money. I can gladly spend my money elsewhere. The store is located on sandbar ferry road, Beech island, SC 29842.

My complaint is for the Townsend Mt. store. I feel that the district manager isn't doing his/her job. The manager of this store is working on 1 Csr and herself. They do very well running the store, but they could use more help. I feel that's what the district manager should be doing. Coming to the store to work so the Manager could at least have 1 and or 2 days off. The manager looks so tired and I asked her if she was ok. She told me she is working Sunday through Saturday ALL day and she hasn't had 1 day off because she has to have an Asm. So, with that said I feel the District manager should step up and help.

I proceeded into the dollar store like normal today. I went to purchase laundry detergent. Well when I went to the counter to checkout there was no one there. I stood there five minutes and talked to a customer that had come in and noticed I was still there when they came to checkout and said something. The young man who was the manager there came to the register and I told him he shouldn't have people standing around for so long and he told me he was busy and that I didn't have to shop there so I told him I would not be back.

I was in line when the register sign was up and read closed at the first register. I was at the front open register and the lady at the closed register sitting told me to come down here to the closed register. " I asked why did she let me pass the register that was closed and she was sitting looking at me and didn't say a word. She yelled, disrespecting me, name-calling me in the presence of customers, for which one customer let me in front of him. She went on and on loud, cursing. The manager asked her to stop and go put something in the back of the store for which she walked off, then came back saying, very loudly LET ME SAY SOMETHING TO YOU! she walked towards me trying to make a point I wasn't trying to hear her continued disrespect to me. I kept my back turn and she came back up to the register, not doing what the manager was telling her to do instead she became aggressive to me. I stated she "needed to keep her mouth closed because I am calling corporate for which she stated she didn't care and I walked out of the store, the manager has rung my items up but that was very humiliating to receive treatment such as that and i know that was beneath what standards are for customer service.