I booked a trip to CA and took the trip in September. I intentionally booked the motel I used because of the $50 gas card offer. I have emailed with Expedia several times concerning not having received the card. Expedia wanted the confirmation number indicating that I actually filled out the form to get the $50 card. Thank God I kept a hard copy! I have provided the number and was told the card would be mailed in 2 to 3 weeks and would take 10 days to arrive after being mailed. (Must be by Pony Express). Here I am seven weeks later and two more emails and still no card. Now, Expedia does not even respond. I have used this company many times as I am a frequent traveler. I will never use them again. I already have 8 'for sure' trips planned for 09 but Expedia will not get any of my business. I travel for a living so I will also spread the word about Expedia. I read that others had the same problem with this offer. Expedia is a ripoff when it comes to promotions to try to get your business. Boycott them!
The complaint has been investigated and resolved to the customer’s satisfaction.