National Park Reservations
United States - 59901-2386
Of course, with a name like US Park Lodging and National Park Reservations the average consumer believes they...
I used this site to book a lodge In Yosemite Park. Please beware this is an agency that charges 10% booking fees which are not disclosed at the time of room reservation. I tried to cancel the reservation and none was refundable. Don't use this agency. Go directly to the hotel website to book.
Was looking for glacier national park hotel-reservations, website national parks reservations inc, came up. It looked like an official site. Do not be fooled, they charge a fee and I booked the great bear inn that was advertised as an inn just outside the park and hiking in the park is outside your door. It is actually a 10 min drive outside the park, in a residential neighborhood, on a dirt road, and worst of all it is a house with two cabins on a 1 acre lot. It is a bed and breakfast not an inn. National parks reservations inc, is deceptive in all aspects and refused to refund any of my money. After I saw the place and refused to stay there.
National parks reservation is a deceptive company designed to lure unsuspecting travelers. It is designed in...
I attempted to make a reservation for the Yosemite Falls Lodge for May 2012. Yosemite Lodge was not...
This company charged me for my reservation. When I try to change my reservation date, I called them 3 times and no body answer the phone. So I left a detail message directed by their VM system, gave them the detail contact info, reason of calling and why I want to change reservation date. Within one day, they cancel my reservation by sending me an email but what I really wanted was to adjust my reservation date, which I mentioned in the VM multiple times. I called them many times, left them 3 VM and no body answer. Later I found out they charged me for the reservation fee and never really provide the service I requested from the beginning. No body from the company seems to care about their customer service after they were able to make the charges. No live customer representative and no body rely VM and email.
I thought I was dealing with the National Park's service as this company's website looks like an official park's site. This company recommended an extremely overpriced hotel, St Mary's Resort at Glacier National Park. It was a dump in which I paid over $200 a night after hotel rate, tax and 10% reservation fee. It was the worst place I've ever stayed and one of the most expensive. Number one, this company should make it clear that they are a privately owned company and number two, they should not be recommending properties that they know nothing about. Number 3, the St. Mary's website misrepresents the property unless you are willing to pay $300 plus a night. This place should be closed down for fraudulent practices. I would not have stayed here if it had not been recommended by the National Parks Reservation personel.
I am planning to visit Yosemite Park in May. I looked at the official site for hotels. When I was ready to...
This company represents itself as the national park service and charges a 10%fee for making reservations. This can end up being very costly since a week-long vacation can cost up to $1, 500 0r more, and the fee can then be $150 or more just to make a simple reservation. I could have made my reservations directly with the national park and not been charged any booking fees. When I asked the company representative if they were the national park, they said yes and explained that I had to pay a fee to make my reservation. When I later learned the truth that they were not the park (but a reservation service instead), I called to request a refund of the booking fee. They refused and hung up on me. After several failed attempts to get my money refunded, I have decided to take the matter up with my credit card company. The website looks like an official national park service site and the staff make every attempt to mislead you into believing they are the park service and the only way to make a reservation at the park. I recommend that you avoid this website unless you want to be scammed. Unfortunately, I had to learn the hard way.
Don’t use this reservation agency. They are not affiliated with the US National Parks. They make reservations with hotels which the consumers can easily make without paying the 10% reservation fee. One my first call, they made the reservation with the wrong hotel (twice as expensive), which I discovered only after I got my credit card bill. After I called them back, they corrected the reservation (so it was with the right hotel) but double-charged my credit card. I called back gain, and was put on hold for long periods and handed from rep to rep -- no one was willing to help me. I finally talked to the manager. At this point I just wanted to end my troubles by canceling the reservation, but the manager refused.
In addition to a vacation almost ruined by this agency, I was treated with disrespect and rudeness. I’m now stuck with disputing the double charges and the reservation fee.
This operation was poorly run with questionable ethical standards. Don’t get duped into using their service!