21 .09.2026
To
Grievance cell
Eureka Forbes Ltd (Robo Clean Division)
Sub: - Non-Deputation od Service personal In spite of Calla App registration And costumer service and technical Cell
Ref; - Purchase of Forbes Smart clean unit. Invoice no 126290017112 dt 18.04.2025
MODEL;- GVCDFR5KN00000
I T Rajmohan Mobile no +918971785482 Purchased the above equipment and installed in the invoice Address. The equipment worked for one year and last three months it stopped working.
We have contacted your service centre more than 10 times and service booked through APP 15 times and called costumer care for 5 times.
BUT NO TECHNICIAN TURNED OUT INSPITE OF ASUURENCE TO DEPUTE TECHNICIAN.
After all efforts I am submitting this complaint WITH DESPERATION before writing to your divisional heads.
Hope you will solve the issue.
I have 3 units of your make, in my name two water filters and one Robo smart clean
MAILY WE CAN NOT ADDRESS COMPLINT THEY LOCK THEIR COMMIICATION BY ASKIG CASE NUMBE WHICH DOES NOT EXISIST
Regards
T Rajmohan
Mob;- +918971785482
Email ;- [protected]@gmail.com
Address
No 28 first floor 2nd main 60 feet Road MPM Layout
Mallathahalli. Bangalore 560056
Claimed loss: NIL
Desired outcome: IMMIDIATE SERICE REQUIRED
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