Eureka Forbes LimitedWater Purifier

S
This review was posted by
a verified customer
Verified customer

My Water Purifier Enhance UV+ is not working properly since I purchased it.
The company does not bother to send its Technicians in time. More than four days have passed after lodging the complaint with their customer care division online.
Spare parts are not available in stock eg. Lens which regulates water purification.

Responses

  • Gg
    ggkul Mar 02, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Eureka Forbes Dr.Aquaguard Magna HD RO+ water purifer purchased on 21st Dec 2015 from CCS - Naveen (mob no.[protected]). Installation not done within expected time. Owing to lack of pathetic service, requested to cancel the order and refund of full amount paid before the product was delivered and installed. Till date have logged several complaints, with continuous follow ups, escalations at all levels have been futile. No refund happened till date. Order cum receipt no.[protected], invoice no. 080504, complaints logged till date [protected], [protected], [protected], [protected], [protected], [protected] against customer code. [protected]. Please help action next steps.

    0 Votes
  • Su
    SUSHIL VASANT RAJE Mar 24, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Very poor customer service from the company Eureka Forbes INDIA.TGEY are not bothered to attend any service COMPLAINT and their Technician AND service partners of yearly service call off the complaint without attending and solving susceptible problems.
    We just fools lodging complaints and no action by higher authorities in the company.
    Mobile NO. [protected]. SUSHIL VASANT RAJE

    0 Votes
  • Su
    SUSHIL VASANT RAJE Mar 31, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Still the complaint for Enhance water purifier UV has not been attended as on date 31/03/2016, Very poor Service from your Eureka Forbes COMPANY.
    The Company is not bothered about Customer service and Satisfaction.

    0 Votes

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