The complaint has been investigated and
resolved to the customer's satisfaction
Etihad Airwaysetihad uae visa services

B May 23, 2019
This review was posted by
a verified customer
Verified customer

I am a travel agent and i belong to India. I apply visas on etihad airways on daily basis. But the visa department of Etihad airways is full of dumb and unprofessional workers. They make an application unsuccessful without any reason. I'd applied 9 visas out of which i'd received 0 visas till now. They make the application status returned from system admin. I want you to take strict action against all the workers in visa department due to their unprofessional-ism.


The complaint has been investigated and resolved to the customer's satisfaction.

  • Etihad Airways's response · Jun 01, 2019

    Hi Ban. The approval of the visa is under the discretion of the immigration. If you face any difficulties in submitting your applications or if you need any assistance, feel free to approach our team at +[protected] (from 08.00 to 17.30 UAE time every day) or email [email protected] for assistance. Thank you. *Ari

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