CB Vehicle Rental and Leasing Enterprise Rent-A-Car Complaints #122-141

Enterprise Rent-A-Car Reviews and Complaints

Enterprise Rent-A-Car review: SUV Rental

Markjb of Seattle, US

Jun 22, 2023 7:47 am UTC

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Replied

We have rented from Enterprise for years now, for long distance trips without any issues whatsoever.

This year as every year I made the reservation over a week prior to our departure. At the day and time of pickup that I was given, there was no car available we had to return later once a car became available jeopardizing our schedule. When a car did become available it had almost 50K miles on it, not at all what what I expected after spending over $1000 dollars.

In central Nebraska we started to experience brake and transmission problems, we called 4 other locations before finding one that had any car of any kind.

Experiencing this kind of stress is not something I would expect from Enterprise it certainly isn’t what we experienced in the past if we had, we would not be a return customer.

Totally unacceptable service from a reputable company.

Enterprise Rent-A-Car response

Jun 28, 2023 3:13 pm UTC

Enterprise Rent-A-Car customer support contacts

Phone numbers

+1 (866) 534-9270

+1 (866) 445-8284

Address

600 Corporate Park Drive, Saint Louis, FL, 63105, US

Website

www.enterprise.com

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Hi Mark, we would like to know more about your experience so we can help. Please email review@ehi.com and include the rental location, rental agreement or reservation number and your contact information. Thank you. – Chad

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Enterprise Rent-A-Car Contacts

Enterprise Rent-A-Car phone numbers

+1 (866) 534-9270

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100%
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For users of TTY devices

+1 (866) 445-8284

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100%
Confidence score

Customers with Disabilities

+1 (866) 458-9227

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Enterprise Exotic Rentals

+1 (800) 325-8838

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Maintenance Program Information

855-266-9289

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Enterprise Car Rental Reservations

+1 (877) 416-0000

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en Español

855-266-9565

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100%
Confidence score

Customer Service

800-307-6666

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Roadside Assistance

866-507-6222

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Enterprise Plus® Member Services

866-225-4284

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Customers with Disabilities

+1 (877) 881-5500

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Enterprise Business Rentals

1-866-4-LUX-CAR

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Enterprise Exotic Rentals

+1 (888) 227-7253

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Enterprise Car Sales

+1 (888) 736-8287

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Enterprise Truck Rental

+1 (877) 233-5338

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Enterprise Fleet Management

+1 (888) 480-3722

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Direct Dealer Program

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Enterprise Rent-A-Car address

600 Corporate Park Drive, Saint Louis, Florida, 63105, United States

Enterprise Rent-A-Car social media
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Jul 03, 2026
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