CB Vehicle Rental and Leasing Enterprise Rent-A-Car Complaints #2-21

Enterprise Rent-A-Car Reviews and Complaints

Enterprise Rent-A-Car review: Rental contract

Rolshay of US

Aug 24, 2026 10:47 am UTC

Verified customer

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Featured review

I made an appointment to pick up a rental on Saturday August 22nd in Cleveland Heights Ohio 44118. Employee there claims rental agreement wasn't in his computer although I received a confirmation email. I also had 2 contracts which I tried canceling one of them. On my loyalty plus membership i have enough points to redeem free rentals. That contract was canceled by employee and argued to me about it never being made. I don't have extra money to give away when the computer will show my points and those were enough to redeem for a free 2 day rental. I never been more disappointed on the server here in my entirety of renting from this location.

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Enterprise Rent-A-Car response

Aug 24, 2026 11:50 pm UTC

Enterprise Rent-A-Car customer support contacts

Phone numbers

+1 (866) 534-9270

+1 (866) 445-8284

Address

600 Corporate Park Drive, Saint Louis, FL, 63105, US

Website

www.enterprise.com

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Hi Catherine, we would like to know more about your experience. Please visit www.enterprise.com/en/help/contact.html to contact us. Please be ready to provide the rental location, reservation number and your contact information. Thank you. – Lisa

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Enterprise Rent-A-Car Contacts

Enterprise Rent-A-Car phone numbers

+1 (866) 534-9270

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100%
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For users of TTY devices

+1 (866) 445-8284

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100%
Confidence score

Customers with Disabilities

+1 (866) 458-9227

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Enterprise Exotic Rentals

+1 (800) 325-8838

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Maintenance Program Information

855-266-9289

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Enterprise Car Rental Reservations

+1 (877) 416-0000

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en Español

855-266-9565

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100%
Confidence score

Customer Service

800-307-6666

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Roadside Assistance

866-507-6222

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Enterprise Plus® Member Services

866-225-4284

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Customers with Disabilities

+1 (877) 881-5500

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Enterprise Business Rentals

1-866-4-LUX-CAR

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Enterprise Exotic Rentals

+1 (888) 227-7253

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Enterprise Car Sales

+1 (888) 736-8287

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Enterprise Truck Rental

+1 (877) 233-5338

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Enterprise Fleet Management

+1 (888) 480-3722

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Direct Dealer Program

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Enterprise Rent-A-Car address

600 Corporate Park Drive, Saint Louis, Florida, 63105, United States

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Oct 03, 2026
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