CB Vehicle Rental and Leasing Enterprise Rent-A-Car Complaints #2-21

Enterprise Rent-A-Car Reviews and Complaints

Enterprise Rent-A-Car review: Prospect Park, PA dirty cars

Chris1645 of US

Jul 21, 2026 7:22 am UTC

Verified customer

Featured review

I was referred to Enterprise from State Farm since I was getting my car fixed at the auto body shop nearby. I 1st went into Enterprise two days before I was to drop off my car and everybody was very nice, this is when I started dealing with AJ. I wanted to get a head start for when I was getting ready to pick up the rental. He answered all my questions about what my insurance covered and what I had to pay for. I went to pick up the car they set me up in a Camry Hybrid that had a lot of scratches on it, I'm going to try and have pictures with this review. AJ said the car fuel tank was full but it was 1 bar down which he stated that is full to Enterprise and just bring back with the same but if I didn't bring to there attention they could of said I needed to pay to fill the tank up at Enterprise prices. I took the car back to the Auto Body shop and moved my belonging from my other car to the rental when I noticed that the car was very dirty on the inside (see pictures). While at the body shop AJ cam up to work on something else when I told him about the dirty inside he stated that they don't clean the door jams and inside the doors. State Farm need to rethink about referring Enterprise Prospect Park to anybody. I rented a car in Kennett Square at Enterprise and they washed and cleaned the car right before I picked it up. I have a lot more I could say about this rental but that's for another review, State Farm please cancel you deal with ALL enterprise locations. Enterprise seems to rent car that they should take to the body shop. TAKE PICTURES ON INSIDE AND OUT TO COVER YOUR *. This website will not let me post pictures.

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Enterprise Rent-A-Car Contacts

Enterprise Rent-A-Car phone numbers

+1 (866) 534-9270

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For users of TTY devices

+1 (866) 445-8284

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Customers with Disabilities

+1 (866) 458-9227

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Enterprise Exotic Rentals

+1 (800) 325-8838

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Maintenance Program Information

855-266-9289

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Enterprise Car Rental Reservations

+1 (877) 416-0000

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en Español

855-266-9565

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Customer Service

800-307-6666

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Roadside Assistance

866-507-6222

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Enterprise Plus® Member Services

866-225-4284

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Customers with Disabilities

+1 (877) 881-5500

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Enterprise Business Rentals

1-866-4-LUX-CAR

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Enterprise Exotic Rentals

+1 (888) 227-7253

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Enterprise Car Sales

+1 (888) 736-8287

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Enterprise Truck Rental

+1 (877) 233-5338

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Enterprise Fleet Management

+1 (888) 480-3722

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Enterprise Rent-A-Car address

600 Corporate Park Drive, Saint Louis, Florida, 63105, United States

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Jul 21, 2026
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