CB Vehicle Rental and Leasing Enterprise Rent-A-Car Complaints #122-141

Enterprise Rent-A-Car Reviews and Complaints

Enterprise Rent-A-Car review: Order not filled

Partners of North Little Rock, US

Jun 20, 2023 11:01 am UTC

Verified customer

Resolved

Replied

On wed 6/14 i reserved a vehicle for a important buisness trip on friday 6/16 i made a call around 10am and asked could i pick the vehicle up early they said no they didn't want me to have to wait long and it was booked for 12 so i waited untill 12 walked in and the customer service guy said well i have bad news there isn't a car available for you today there must have been 5 to 8 employees in the office and 5 cars in the return lane they didn't try and help in any way i asked what about another enterprise close by well i don't know sir you'll have to call around and find one i guess then a woman by the name of ashley said she doesnt think that i made reservations well ashley here's the confirmation number [protected] i was left in a pretty bad situation due to all of this but we all know it's no skin off of anyone at enterprise

Enterprise Rent-A-Car response

Jun 21, 2023 12:59 pm UTC

Enterprise Rent-A-Car customer support contacts

Phone numbers

+1 (866) 534-9270

+1 (866) 445-8284

Address

600 Corporate Park Drive, Saint Louis, FL, 63105, US

Website

www.enterprise.com

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We would like to learn more about your experience. If you would like to discuss this further, please email review@ehi.com with your contact information, reservation number and the details so we can learn more. Thank you. -Chris R.

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This complaint has been resolved automatically due to user's inactivity.

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Enterprise Rent-A-Car Contacts

Enterprise Rent-A-Car phone numbers

+1 (866) 534-9270

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100%
Confidence score

For users of TTY devices

+1 (866) 445-8284

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100%
Confidence score

Customers with Disabilities

+1 (866) 458-9227

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Enterprise Exotic Rentals

+1 (800) 325-8838

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Maintenance Program Information

855-266-9289

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Enterprise Car Rental Reservations

+1 (877) 416-0000

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en Español

855-266-9565

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100%
Confidence score

Customer Service

800-307-6666

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Roadside Assistance

866-507-6222

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Enterprise Plus® Member Services

866-225-4284

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Customers with Disabilities

+1 (877) 881-5500

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Enterprise Business Rentals

1-866-4-LUX-CAR

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Enterprise Exotic Rentals

+1 (888) 227-7253

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Enterprise Car Sales

+1 (888) 736-8287

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Enterprise Truck Rental

+1 (877) 233-5338

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Enterprise Fleet Management

+1 (888) 480-3722

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Direct Dealer Program

More phone numbers

Enterprise Rent-A-Car address

600 Corporate Park Drive, Saint Louis, Florida, 63105, United States

Enterprise Rent-A-Car social media
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Jul 03, 2026
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