CB Vehicle Rental and Leasing Enterprise Rent-A-Car Complaints #142-161

Enterprise Rent-A-Car Reviews and Complaints

Enterprise Rent-A-Car review: Lack of competence

Meki Mixon of Mabelvale, US

Jun 05, 2023 2:09 pm UTC

Verified customer

Resolved

Replied

I waiting at the body shop for 20 mins before calling Enterprise, just to be told I did not have reservations. I spoke with Aaron at Rodney Parham's location and he was absolutely no help. He advised my reservations were in N Little Rock. I called that location and spoke with Josh, which is the same rep I made the reservations with. He argues saying he doesn't have anything and cannot rent to me. I've been going round and round with these reps since 9:40 AM. It is 1:08PM and I am still unable to receive help. This is the worst experience ever.

Desired outcome: GO OUT OF BUSINESS

Enterprise Rent-A-Car response

Jun 10, 2023 10:07 pm UTC

Enterprise Rent-A-Car customer support contacts

Phone numbers

+1 (866) 534-9270

+1 (866) 445-8284

Address

600 Corporate Park Drive, Saint Louis, FL, 63105, US

Website

www.enterprise.com

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Thank you for your review, Meki. Please be assured it is never our intent to inconvenience our customers and we strive to provide the best possible services. We'd like to pass your information along to someone who can best address your concern. Please email review@ehi.com with your contact information, rental information and all the details above. Thank you. – Chad

Resolved

This complaint has been resolved automatically due to user's inactivity.

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Enterprise Rent-A-Car Contacts

Enterprise Rent-A-Car phone numbers

+1 (866) 534-9270

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100%
Confidence score

For users of TTY devices

+1 (866) 445-8284

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100%
Confidence score

Customers with Disabilities

+1 (866) 458-9227

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Enterprise Exotic Rentals

+1 (800) 325-8838

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Maintenance Program Information

855-266-9289

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Enterprise Car Rental Reservations

+1 (877) 416-0000

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en Español

855-266-9565

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100%
Confidence score

Customer Service

800-307-6666

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Roadside Assistance

866-507-6222

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Enterprise Plus® Member Services

866-225-4284

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Customers with Disabilities

+1 (877) 881-5500

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Enterprise Business Rentals

1-866-4-LUX-CAR

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Enterprise Exotic Rentals

+1 (888) 227-7253

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Enterprise Car Sales

+1 (888) 736-8287

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Enterprise Truck Rental

+1 (877) 233-5338

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Enterprise Fleet Management

+1 (888) 480-3722

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Direct Dealer Program

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Enterprise Rent-A-Car address

600 Corporate Park Drive, Saint Louis, Florida, 63105, United States

Enterprise Rent-A-Car social media
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Jul 03, 2026
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