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Enterprise Rent-A-Car review: Hidden fees

Enterprise Rent a Car of US

Mar 06, 2026 10:15 am EST

Verified customer

Featured review

Do not rent from Enterprise Rent a Car, they don't tell you about their hidden fees.
I rented car and ask for something a little bigger, they said it would be 2.25 extra per day for a SUV.
I received my bill and they charged me a extra 98.00 in taxes?
Also, I -Pass is a joke, try logging on, 25.00 citation fee?
Called manager at Elmhurst location and gave me a bunch of numbers to call which no body helped me.

Claimed loss: Added additional charges for car and citation

Desired outcome: Enterprise was paid nicely through Travelers and then they had the also hit my credit card.

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Enterprise Rent-A-Car Contacts

Enterprise Rent-A-Car phone numbers

+1 (866) 534-9270

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For users of TTY devices

+1 (866) 445-8284

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Customers with Disabilities

+1 (866) 458-9227

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Enterprise Exotic Rentals

+1 (800) 325-8838

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Maintenance Program Information

855-266-9289

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Enterprise Car Rental Reservations

+1 (877) 416-0000

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en Español

855-266-9565

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Customer Service

800-307-6666

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Roadside Assistance

866-507-6222

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Enterprise Plus® Member Services

866-225-4284

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Customers with Disabilities

+1 (877) 881-5500

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Enterprise Business Rentals

1-866-4-LUX-CAR

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Enterprise Exotic Rentals

+1 (888) 227-7253

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Enterprise Car Sales

+1 (888) 736-8287

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Enterprise Truck Rental

+1 (877) 233-5338

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Enterprise Fleet Management

+1 (888) 480-3722

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Enterprise Rent-A-Car address

600 Corporate Park Drive, Saint Louis, Florida, 63105, United States

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