CB Vehicle Rental and Leasing Enterprise Rent-A-Car Complaints #2-21

Enterprise Rent-A-Car Reviews and Complaints

Enterprise Rent-A-Car review: Hassle to rent a car experience. Terrible experience.

Ed Applefield of US

Jun 23, 2026 5:24 pm UTC

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I reserved a van online, got a confirmation number, then 6 days later I got an email saying it had been canceled and to re-book. I did, then got a text to call the local Enterprise office where I was picking up the van. I did only to be to be informed they had no vans available. I then booked a SUV. The day of pick-up it was not available. I then booked a more expensive vehicle on their lot. It was filthy inside.
Don't book with Enterprise!

Recommendation: Do use unless you want delays and hassles.

Enterprise Rent-A-Car response

Jul 01, 2026 6:47 pm UTC

Enterprise Rent-A-Car customer support contacts

Phone numbers

+1 (866) 534-9270

+1 (866) 445-8284

Address

600 Corporate Park Drive, Saint Louis, FL, 63105, US

Website

www.enterprise.com

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Hi Ed, we would like to know more about your experience. Please visit www.enterprise.com/en/help/contact.html to contact us. Please be ready to provide the rental location, rental agreement or reservation number and your contact information. Thank you. –Chris R.

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The complaint has been investigated and resolved to the customer's satisfaction.

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Enterprise Rent-A-Car Contacts

Enterprise Rent-A-Car phone numbers

+1 (866) 534-9270

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100%
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For users of TTY devices

+1 (866) 445-8284

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100%
Confidence score

Customers with Disabilities

+1 (866) 458-9227

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Enterprise Exotic Rentals

+1 (800) 325-8838

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Maintenance Program Information

855-266-9289

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Enterprise Car Rental Reservations

+1 (877) 416-0000

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en Español

855-266-9565

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100%
Confidence score

Customer Service

800-307-6666

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Roadside Assistance

866-507-6222

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Enterprise Plus® Member Services

866-225-4284

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Customers with Disabilities

+1 (877) 881-5500

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Enterprise Business Rentals

1-866-4-LUX-CAR

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Enterprise Exotic Rentals

+1 (888) 227-7253

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Enterprise Car Sales

+1 (888) 736-8287

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Enterprise Truck Rental

+1 (877) 233-5338

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Enterprise Fleet Management

+1 (888) 480-3722

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Direct Dealer Program

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Enterprise Rent-A-Car address

600 Corporate Park Drive, Saint Louis, Florida, 63105, United States

Enterprise Rent-A-Car social media
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Aug 16, 2026
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