Empire Today review: Flooring improperly installed

I have deep concerns regarding the floor installation carried out by Empire Today at my barbershop premises. My flooring was installed eight days ago and the floor is already exhibiting significant issues, including peeling and separation, within a short period of time.

A barbershop is a high-traffic area where foot traffic is constant throughout the day. I had specifically chosen Empire Today’s services in the hope of receiving a durable and long-lasting flooring solution that could withstand the demands of such a busy environment. However, it has become apparent that the installed floor is not meeting these expectations.

Since the installation was just completed on June 8, 2023, I have noticed an alarming amount of peeling and separation occurring in various areas of the floor. This not only compromises the aesthetic appeal of my barbershop but also poses safety concerns for both my customers and staff. My concern, with the flooring only being 8 days old, is that 6 months from now the flooring will be even worse and the company will not want to address the concerns.

I am currently working with the company to try to find a suitable solution. I will update this complaint once I have received a solution.