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carpet installation and customer service
Worst experience I have ever had with a company and customer service in my life. I purchased carpet with a warranty, which they used every excuse under the sun not to honor. The employee Diane is hands down the worst customer service rep I have ever encountered. For almost seven months she promised to provide me information relating to my claim and didn't. I had to repeatedly call the store to find out the status of my claim. I was told I would be called back by Diane and she never called back. This happened at minimum seven times. Finally, I called and spoke with the owner Bernie, who was even worse than Diane. He acted nonchalant about horrible customer service, refused to honor my warranty, made no apology for Diane's awful behavior, was sarcastic, and didn't seem to care about the horrible impression his company makes. With all of the businesses in Rhode Island, there is no need to give money to a company whose owner doesn't care about his customers. This company is a sham and they offer warranties which are completely meaningless. They will not honor warranties and will avoid you should you have a problem with your carpet. Between Diane and the owner Bernie I have no idea how this place constantly brags about their good customer service.
Is Ruggieri Carpet One Floor & Home legit?
Ruggieri Carpet One Floor & Home earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Ruggieri Carpet One Floor & Home. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for ruggiericarpetonecranston.com can be seen as a positive aspect for Ruggieri Carpet One Floor & Home as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Ruggieri Carpet One Floor & Home's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Ruggiericarpetonecranston.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Ruggiericarpetonecranston.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Ruggiericarpetonecranston.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Ruggiericarpetonecranston.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The ruggiericarpetonecranston.com may offer a niche product or service that is only of interest to a smaller audience.
Overview of Ruggieri Carpet One Floor & Home complaint handling
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Ruggieri Carpet One Floor & Home contacts
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Ruggieri Carpet One Floor & Home phone numbers+1 (888) 748-7161+1 (888) 748-7161Click up if you have successfully reached Ruggieri Carpet One Floor & Home by calling +1 (888) 748-7161 phone number 0 0 users reported that they have successfully reached Ruggieri Carpet One Floor & Home by calling +1 (888) 748-7161 phone number Click down if you have UNsuccessfully reached Ruggieri Carpet One Floor & Home by calling +1 (888) 748-7161 phone number 0 0 users reported that they have UNsuccessfully reached Ruggieri Carpet One Floor & Home by calling +1 (888) 748-7161 phone number+1 (401) 648-4928+1 (401) 648-4928Click up if you have successfully reached Ruggieri Carpet One Floor & Home by calling +1 (401) 648-4928 phone number 0 0 users reported that they have successfully reached Ruggieri Carpet One Floor & Home by calling +1 (401) 648-4928 phone number Click down if you have UNsuccessfully reached Ruggieri Carpet One Floor & Home by calling +1 (401) 648-4928 phone number 0 0 users reported that they have UNsuccessfully reached Ruggieri Carpet One Floor & Home by calling +1 (401) 648-4928 phone number
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Ruggieri Carpet One Floor & Home emailspaul@ruggieriflooring.com100%Confidence score: 100%Support
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Ruggieri Carpet One Floor & Home address1191 Pontiac Avenue, Cranston, Rhode Island, 02920, United States
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Ruggieri Carpet One Floor & Home social media
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