[Resolved] eDreamsawards miles on my united airlines star alliances


My name is Almog and i ordered a flight and hotel from edreams and gave you my United Airlines frequent flyer number.
But didn't receive any miles on my flight with ageans. Which is a star alliance member.
Both companies are star alliance members so i should have gotten miles.

My email is [protected]

Thank you and best regards

Almog Duek

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.

  • eDreams Customer Care's Response · Oct 16, 2017

    Hi Almog,

    Thanks for your message.

    We will have an agent contact you regarding your case.

    Best regards,
    Christos - Customer care.

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