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I was charged with a prime membership that I never signed up to.
eDreams is knowingly trapping costumers into Prime subscriptions. I want a refund, and I will make complaints on all platforms until I get a refund to my account. I do not want vouchers or anything as I will not use this service again and I will advise everyone not to use it.
eDreams already have 3,5 ratings on all platforms and this will continue to go down unless eDreams starts to operate on a good faith with costumer interest at hand.
My account is from [protected]@gmail.com and my name is Zabrina Kjeldsen.
I do not consent to my data being used in any other way than to submit this complaint and I exercise my privacy rights on all aspects.
Claimed loss: $59.9
Desired outcome: $59.9 refund to my bank account
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eDreams should address this promptly. Contact their customer service to demand a refund, making clear you didn’t consent to a Prime subscription. If they fail to resolve it, pursue a chargeback through your bank or PayPal. File a formal complaint with your regional consumer protection agency if needed.