eBay — unfair unethical business practice
I am a self-employed small businessman, who is a first generation LEGAL immigrant from China. I have been buying and selling items on eBay since Apr. 2004 with 306 positive feeedbacks(100%). Today is Thanksgiving Day 2011. I am grateful for what I have achieved in USA, which is the greatest country on earth!
I will expose one of the biggest "Scamster", which is eBay itself:
In Aug, 2011, I sold a Nikon 18-70 AF-S zoom lens for $154 with "Free Shipping" and an inspection period for return privilege(Item # [protected]). I received payment and shipped zoom. The buyer decided to return it. I refunded the money and got the zoom back. eBay charged me a $13.95 for a "Final Fee" for the zoom lens. They said if I refund the money to the buyer, I would get a refund on the first "Final Fee".
Then I offered the zoom to the second high bidder of the same auction, eBay changed the "Item number to [protected]", and charged the second "Final Fee" of $13.95. So on record, it looked like I sold two items on eBay when in fact I only sold one item. I guess eBay is "Cooking Their Books" after Bernie Madoff.
I have complaint about 4-5 time whenever there was a survey email, asking them about this type of "Unethical, Unfair business Practice". I have not received any answer from eBay. I filed a complaint with the "Federal Trade Commission-FTC" regarding the above matter.
On Thanksgiving morning at 2:34am EST, I received an email from eBay, with a subject line reads "MC007 EBI NOTICE: Payment method has been removed from your account". For no reason given, they removed my "Payment Method", which means that I would have to pay money into my eBay account in advance for some listings.
I just want to warm the public how "Unethical, Unfair, Arrogant, and Greedy" eBay has become over the years. "Unfair, Unethical Business Practice" hurt all AMERICANS. eBay has team of people sending solicitation emails (offering many kind of great deals for the consumers), and doing seminars every where. But they do not have any manpower to address their ethical issues. I believe in fair trade relationship. Business needs to make profit. But eBay's business practice has gotten more and more Unethical over the years. Many people have taken their business to other websites.
I believe I am not the ONLY one eBay has taken advantage of. But we "the people" will not remain silent about these wrong doings of these corporations and politicians any more!!!
God bless America! God will punish the Unethical, Unfair people!
Xiao Guang Zhu
For the public record: the below is the email I received from "eBay Customer Support":
Hello guangzhu88 ([protected]@netscape.net),
We've removed the payment method that you had on file. Please keep in mind that if there is no payment method on file for your account, you'll be subject to a listing limit. Once you have reached this limit, you won't be able to list any new items until after you've made a payment or placed a credit card on file.
One alternative is to make advance payments. These payments are credited to your account and used when you incur fees. To learn about ways to pay your eBay seller fees, including advance payments, please go to:
To learn more about fees, please go to:
eBay Customer Support