eBay review: Another total disappointment and MORE time wasting experience contacting EBay Canada support

Seems very much to me that EBay Canada support autobot is totally incapable of understanding simple English help requests. The following is another entire chat log earlier this morning I had when I still not receive my refund from Ebay Canada after 3 DAYS! I will lose this money as a result of this prepaid credit card becomes expired on Aug 31/26.

THIS USELESS EBay Canada autobot just keeps repeating same item AND OTHER QUESTIONS MULTIPLE TIMES EVEN AFTER I HAVE CONFIRM THIS IS THE ITEM FOR MY CONTACT & THE REASON.

HOW MISERABLE & INCOMPENTENT OF EBay SUPPORT TREATMENT ME LIKE I HAVE COGNITIVE/MENTAL DISABILITIES OR CHANLELGES!

4:21 am
You:STILL NOT RECEIVE MY REFUND
eBay Assistant:Select an item to request a refund or return.

AUX Cable 3.5mm Male to Male Audio Cord Headphone Connect Audio Wires For PC MP3
AUX Cable 3.5mm Male to Male Aud...
Order #:(private)
Item no.:[protected]
Sale date:08/25/26
1 of 1pages
Assistant
eBay Assistant:Checking on...
AUX Cable 3.5mm Male to Male Audio Cord Headphone Connect Audio Wires For PC MP3
AUX Cable 3.5mm Male to Male Aud...
Order #:(private)
Item no.:[protected]
Assistant
eBay Assistant:For help with this item, select an option to get started:
My item hasn't arrived
My item is wrong or damaged
I want to return my item
My issue isn't listed
Assistant
You:My issue isn't listed
eBay Assistant:OK p, here are some more refund options I can help with.
Package arrived empty
Cancel my order
Seller cancelled my order
Duplicate credit card charges
Still don't see my issue
Assistant
You:CONNECT TO AN AGENT
eBay Assistant:Is this the item you need help with?
AUX Cable 3.5mm Male to Male Audio Cord Headphone Connect Audio Wires For PC MP3
AUX Cable 3.5mm Male to Male Aud...
Order #::(private)
Item no.:[protected]
Sale date:08/25/26
Yes
No
Assistant
You:Yes
eBay Assistant:OK p, you can:
Contact an agent
Start return request
Report an item that hasn't arrived
Track item
Assistant
You:Contact an agent
eBay Assistant:Live support is currently unavailable. Agents are available at the following times:
Have us call you
Monday to Sunday 5:00 am to 9:30 pm PT
Assistant
You:connect me with live agent 8 am EST
eBay Assistant:Is this the item you need help with?
AUX Cable 3.5mm Male to Male Audio Cord Headphone Connect Audio Wires For PC MP3
AUX Cable 3.5mm Male to Male Aud...
Order #::(private)
Item no.:[protected]
Sale date:08/25/26
Yes
No
Assistant
You:Yes
eBay Assistant:OK p, you can:
Contact an agent
Start return request
Report an item that hasn't arrived
Track item
Assistant
You:Contact an agent
eBay Assistant:Live support is currently unavailable. Agents are available at the following times:
Have us call you
Monday to Sunday 5:00 am to 9:30 pm PT
Assistant
You:YOU ARE TOTALLY USELESS