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EasyHome Customer Service Contacts

2151 St. Clair Avenue West
Toronto Ontario M6N 1K5

Toronto, Ontario
Canada - M6N1K5

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EasyHome Complaints & Reviews

EasyHomeunethical behavior

Why is Easyhome not closing thier stores, nor cutting back their hours due to the Coronoa Virus?! Easyhome DOES NOT service any essential needs like food or prescriptions & should care more about their employees health & the health of others!!! I am disgusted that the company is not taking the virus seriously !!! They should be ashamed of themselves!!

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    Nov 15, 2019

    EasyHome — display

    My mother passed away 4 weeks ago on a couch that was rented from easy home on prince st... Her lifeless body...

    Nov 09, 2019

    The complaint has been investigated and
    resolved to the customer's satisfaction
    EasyHome — easyhome shopping service

    I am just going to attach pictures to show my experience today. I was brought in by referral from someone who...

    Etobicoke (toronto)
    Sep 24, 2019

    EasyHome — my experience in sussex, nb sept 20, 2019

    Hello there, I previously sent this to the wrong department on the night of the event (Sept. 20 2019). I...

    Sep 11, 2019

    EasyHome — living room set, kitchen table

    Ive been renting living room furniture and kitchen table for over 2 months now, but i dont want what i have...

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    Sep 03, 2019

    EasyHome — complaint

    Hi im filing a complaint on go easy in red deer. I will be going to BBB as well. Mihajlo had gotten 1 day off...

    Aug 31, 2019

    EasyHome — unethical behaviour

    after years of regularly making payments towards our over priced products i got laid of my job and we started...

    Aug 09, 2019

    EasyHome — overcharging for products already paid for

    my name is robert hiscox, i live in williams lake, b.c., i am a senior citizen on a full medical disability...

    EasyHomeI am writing this complaint about a store representative who acted very unprofessional on the phone.

    I have just gotten off the phone with one of easyhome staff and I must say the phine call has made me upset. I have been deliquent with my account due to job loss and have been working on a solution with easyhome store 226 I believe. I have told the store to come pick up and hold my items until I can get back on track. Instead they say no we will adjust the payments. I said ok. I have made arrangements to make a payment but haven't been able to follow through. I phoned this morning to say that I will be in on Tuesday the 21st and I was told "thats not good enough! and that my account would go to court and there will be lawyers) I think her tone and the threat were very innapropriate. I have had an account with Easyhome for many years. Ive paid items off and I've retuned items. I have never been talked to by any of your staff like this ever. I've always gotten along with them. The representative talked to me like it was her stuff I was renting. The tone and she even raised her voice to me on the phone. I have paid 3 years for a sectional. I have made my payments. I had no problem them picking up my stuff until I can afford to bring my account up to date.
    I was really upset. I don't think her customer service skills were up to par. However I will never deal with that store again. And as much as I liked doing business with Easyhome I doubt I will again.
    I appreciate your time looking into this matter.
    If you have any questions you may email me At [protected]@gmail.com
    Thank You
    Sincerely, Mary Merrier

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      EasyHomeunethical behavior towards employee(s).

      I am thouroughly discusted with the behavior of the so called manager at your store in kirkland lake. I am appauled at the fact that this woman thinks that it is ok to purposfully taunt and cause mental anguish to a person with an anxiety disorder which is a disability!! She not only does this herself but allows other employees to do the same and they all get a nice laugh at his expense. Not only have I witnessed this behavior but other customers I have spoken with have knowledge of these events as well so I know this was not an isolated incident. I have only ever had a positive experience when dealing with this young man and I feel badly that this is the kind of environment he has to work in. Pat should be ashamed of herself and learn that being a "manager" is not about having supremecy over people and making them feel like lesser human beings. It is about ensuring the physical and mental health and safety of those she manages. Ensure proper training. And most importantly when it comes to diciplinary action screaming and yelling and belittling someone is totally the wrong way to go. If her behavior is not dealt with I will advise this young man to file charges of harassment and abuse and advise him to sue for damages due to mental anguish. Noone and I mean noone should have to deal with thos kinds of conditions. If I were you, I would seriously consider her contimued employment with the company. I hear that he is not the first employee to be treated in this manner. Perhaps you should call some of her former co-workers and get to the bottom of things. I have noticed that this store has an extremely high turnover rate of employees. Perhaps your manager is the problem.

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        Feb 13, 2019

        EasyHome — the services with the person who deals with the loans.

        She is very rude, disrespectful. It's very disgusting. She's threatening to take me to court and suspend my...

        EasyHomeSamsung smart tv 2015 58 inch

        I have been renting this television since 2015 and its now 2019 I have paid over 6000 $ for it and the Sudbury LaSalle location is trying to say I owe another 1300$ Now that's [censored]ing ridiculous, I've been a customer for over 15 years and never had a problem with your company till now so I refuse to pay another dime seeing as my contract was up in n 2018 I have it here and some how I was down to 6 payments and now I'm back up to 16 does that make sense and they put me on. A new contract cause I was finished paying my 3 year contract also they added some [censored] insurance I don't want or need I can get this exact television for 599.00 right now but a 2019 model and 4k so why is your LaSalle look location trying to rip me off??? Please get back to me my names Jason Lepine and my email is [protected]@gmail.com

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          Jan 29, 2019

          EasyHome — dyson vacuum - not getting service from easyhome

          On Saturday, January 26, 2019 I placed a call at Easyhome in Vanier due to the fact that our Dyson Vacuum...


          EasyHome — insurance on purchases

          My complaint comes from how the insurance works on purchases at an Easy Home store. I hade been making...


          EasyHome — my recliner

          I would like someone to contact me about the Las Vegas store want to file complaint I've been a loyal...

          EasyHome — need help with my t. v

          Hello! my name is Jean-Claude Godin. I bought a 65 inch LG Smart TV from the branch in Bathurst NB. My TV...

          EasyHome — repossession agent

          I have fallen behind on payments but have full intentions on paying and it is embarrassing but I understand...

          EasyHome — customer service

          Today around 4:00 pm I got a call from easy home (Cambridge, ON location) they advised me that I would not be...


          EasyHome — complaint about being harassment

          I was suppose to be set for monthly payments. I told they guy who set my account up mutiple times that I...

          EasyHome — products

          This is a complaint to store 228 we are regular customers for over 5 years and because we missed a payment...


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