DU — excess wrong billing
Du wrongly billed extra amount into our account and suddenly disconnected our internet and television service without warning us. du customer care service at the counter told us three days back that it is an error and asked us to ignore it. Now their customer service staff tell us that connection will be restored only if we pay the amount. They bill wrongly into our account and they penalize us for their mistake. They have done the same thing once earlier. Their service is really pathetic.
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