DU

Dear sir,

I am working for etihad airways and bought du I phone in business plan and the bills are being paid by me and when called the call centre they refused to provide any billing information. DU servers are down 364 days in a year and their billing system is one of the worst in the world (they have TECHNICAL issue all 24 hours). One of the worst call centers in the UAE, no one will be able to solve any issues. Hope TRA will wakeup and instruct DU accordingly. my mobile number is [protected]. hope some will call to solve all my issues with DU.

Regards

Padma priya sriram.

After more than 10 emails ( surely same content) from customer care in Du promising ( as usual) a soon action from the billings department for their valuable customers (Joke), and after speaking with many CS agent and their supervisor, it is not more than 3 wks that my owned refund of 2000aed is been in custody in the hand of Du investors ! I am planning to be a real headache for those people using any legal right I have in order specially using the help of my legal advisor to let them pay back and not keep using my money for their own benefits... it is not a problem with some maintenance or Internet usage, they are not giving due REFUND ?

I have purchased Du Mobile USB internet Broadband. The problem I found was that it is running slow and always gets interrupted. That would be okay if the the price we are paying is cheap. but its not. plus the amount of data is limited to only 10GB..it wont be enough for a month usage..I just hope Du will improve its service if it can't cheapen its charging service..Thank you.

DEAR SIR, this is my number [protected] i wanted the call history
incoming and outgoing number and call duration and date and time 1.9.2011 to 15.9.2011 this is my mail id binurajpunalur1983@yahoo.com sir pleze send the call history the this mail id

DEAR SIR/MADAM, MINE IS A ALO DU SIM no-[protected] which i CONVERTED TO LIFE TIME, LAST YEAR FEBRUARY 3rd2010 .Now my out calling call is barred from 4th feb 2011.i have contacted to du customer care service several time and still i am facing same problem. when i try to make a call its saying ''we are experiencing technical fault''. please help me-

[protected] and [protected].this is my husbands cell number now we r going to divorce because of this reason he make a call from his friends number.
now i want to know whether there is any another sim connection in his name his name is sherinshajahan

My Du Mobile No. +[protected] kindly deactivate it from Mazook.com.
thanks
k.v mohammed

First of all each 1st of the month im struggling with wifi, bcz you guys switch it off completely . and after payment you never switch on back . my kids at home have to struggle bcz of u

Unprofessional customer support team I ever delt with .Dont care about the customer and customer will get tired by explaining issue to every single individual.Never get problem solved with them always disappointment and stress

Hi,

I have an issue that has been started since 1 month ago. The issue is my modem is showing that there is no SIM card and the 5G LED is indicating with red color. Every time I have to go to the modem and reboot it. this is happening multiple times a day and it's so annoying.

My DU Account Number: +[protected]

Very bad and poor customer service. DU customer care will say that will connect to an agent in 2.46 minutes and will connect after 15 minutes. Once agent get connected, they will ask the account number and dont wait for 4 minutes and simply disconnect the chat. And dont have the customer service calling number too.

I am using S23 altra phone with monthly 10GB data plan

not getting 10 GB, only get 2 GB this month

Du plan screen showing 10 GB but data module only 2GB visible

Ibrahim mannuthoduvil

[protected]

very bad service & very bad experience with Du home plan they do no give what is promised & charge extra & do not give proper information & will not advice any one to use du service

contact no [protected]

i am from baital madina realestate i reopen my sim under our company name on thursday but still not working i am going there daily 7 days ago but my isue is not solve number is [protected] i gave him 60 aed for sim activation in citycenter ajman but not working plz help me to active this sim

I was using 4G .since last month am getting Trouble. As per recommended by Du Team I changed to 5G plan and from the day one am not get connected and lady 4days am keep on calling them . Still today it’s not yet activated

We applied for new connection with Mobile No. [protected] and Account No. 1.[protected] but the device is not compatible for our system. As we visited and contacted your office, we are being instructed to file a complaint for further action. Kindly do your needful at the earliest.

Dear sir,

I am living in Umm Al Quwain Hospital opp. , and I have internet issue also I couldn’t connect a call to india through BOTIM app. Kindly rectify the problem as soon as possible.

Account/Mobile number

1.[protected]