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DPD UK Profile

DPD UK

www.dpd.co.uk

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1.0 15 Reviews 25 Complaints
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DPD UK Complaints Page 2 of 2

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7:35 am EDT
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DPD UK Poor Service & Frustrating Experience with DPD UK - A Review

! I called them up and they just kept passing me around to different people, it was really annoying. When I finally got someone who seemed to care, they said they would investigate and get back to me, but I never heard anything again. I ended up having to reorder my package from somewhere else. I'm so disappointed with their service and I don't think I'll be using them again anytime soon.

DPD UK messed up my order in a major way, it was a big hassle for me. I was expecting a package delivery and I was looking forward to it, so imagine my surprise when it never showed up. According to them, they delivered it to my address but nobody was at home to receive it. What a bunch of lies, I tell you! I tried calling their customer service to rectify the situation, but it was really frustrating because they were just passing me from one person to another, and nobody seemed to be able to help me out.

I got lucky once and finally spoke to someone who sounded like they could help me out. They told me that they would look into the matter and find out what went wrong. However, I was really disappointed because I never heard back from them. I knew I had to take matters into my own hands, so I went ahead and ordered the package from another company instead. I don't think I'll be using DPD UK's services anytime soon, and I'll be spreading the word about their poor service.

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6:09 am EDT
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DPD UK Dpd.co.uk Lost My Parcel and Provided Poor Customer Service - A Disappointing Experience

I recently used dpd.co.uk to send a parcel but unfortunately, it got lost in transit. I tried reaching out to their customer support but they kept saying it would be delivered the next day. However, after waiting for two weeks, I decided to cancel it and get a refund. It was a waste of my time and unnecessary stress.

I was really disappointed with the service provided by dpd.co.uk. It wasn't a pleasant experience at all. I had expected my parcel to arrive on time but it never did. It's not just about the inconvenience, it's also about the disappointment you feel when you're let down by a service you trusted.

I would advise anyone to stay clear of dpd.co.uk. If you value your time and your peace of mind, don't risk sending your parcel with them. There are better courier services out there that you can use instead.

In conclusion, my experience with dpd.co.uk was disappointing. They lost my parcel and kept giving me false hope that it would be delivered soon. It was a waste of my time and I wouldn't recommend their services. Find a better courier company that you can rely on, one that won't let you down like dpd.co.uk did to me.

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4:46 am EDT
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DPD UK Disappointed with DPD UK's delivery service and lack of care for fragile items

Dpd UK ain't the best in my opinion. They got one job and that's to get my stuff to me in one piece, but they don't seem to take much care. Last time they dropped my box and it ended up all damaged. And to make matters worse, it was a fragile box! You'd think they'd be more careful with that kind of thing, especially since there's some expensive machinery in there that I needed. I reckon they should take a bit more time and care with every box they deliver. It's not just about me, it's about all their customers. After all, it's their job to make sure we get our stuff without any damage.

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3:47 am EDT
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DPD UK Avoid Using Dpd UK for Parcel Delivery as a Seller

Dpd UK is bad, don't use them if you're a seller. I had loads of parcels that never got delivered even though the tracking said they did. It takes ages for customer service to get back to you and when they do they never sort out your problem. They don't even answer your questions most of the time!

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sssssssssssss
GB
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Jun 10, 2025 8:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

my house number 18 driver tries to deliver to16? three times? call center in India ffs just as thick

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Rod Wilcox
GB
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Mar 10, 2025 8:45 pm EDT
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due to be delivered driver did not attempt to contact me i have a door entry phone system in the flats which did not go off now i have to go out of my way to collect the parcel
i will be informing the company i got the item from of your very bad delivery
was due to arrive between 1029 and 1129 this is being sent at 1125 3/03/2025

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Jo Dee
GB
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Nov 06, 2023 9:23 am EST

Couldn’t believe the driver had damaged my property he drove over my garden ?

I have contacted DPD but guess what no one bothered

About their drivers vandalising property .

He knew he was driving over it

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DPD UK Category
DPD UK is ranked 9 among 94 companies in the Parcel Delivery Services category