Avoid Using Dpd UK for Parcel Delivery as a Seller
Dpd UK is bad, don't use them if you're a seller. I had loads of parcels that never got delivered even though the tracking said they did. It takes ages for customer service to get back to you and when they do they never sort out your problem. They don't even answer your questions most of the time!
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DPD UK Category
DPD UK is ranked 9 among 90 companies in the
Parcel Delivery Services category
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Avoid Using Dpd UK for Parcel Delivery as a Seller10
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Ok delivery by your driver Gurdeep was missed and when I went online to track it says he called ?
I was in the front garden all day and he was a no show .
Clearly couldn’t be bothered to do his job
Seriously DPD
A horse and cart would be more reliable .
DPD utterly unprofessional even the phone number you ring doesn’t work..
shape up !
I was informed my parcel containing medical supplies would be delivered today. I have not moved from my house only to get a message informing me “sorry we missed you as we attempted deliver” rubbish and an outright lie.
Unable to deliver my parcel as the driver can not find an address that we have lived at for over 28 years and they have delivered to before.
Some of the drivers are just lazy and can't be bothered
Had a parcel due yesterday but the delivery driver went to the wrong address this is the 2nd time thay have done this terrible service this company really is won't be using these again
The Delivery men couldn't be bothered to deliver to my home so just leave a message saying couldn't find my home , despite this delivery man Mohammed in Glasgow going to my place Twice before - Now for EVERY DELIVERY he writes ' couldn't find my house ' APPAULLING !
Tracking number:
[protected]
my parcel was due to arrive, according to the tracking information, on march 17th but on the morning the 18th march the parcel got stuck at the southampton, uk, depot. Now since then it has been stuck at southampton. Please help! it is an 80th birthday for my mum & i don’t have time to get another.
I opened the door myself for delivery man and he just returned my package because the lift was out of order ! It’s not fair, I had taken a day off to stay home and get my package! Divyangbhai Amin Was the name of the delivery guy who was very unresponsive
Delivery driver has told my neighbor that he had delivered a parcel to my address, as they were not in. He has not delivered it to me,and he has taken a photo of my front door,with no parcel on it. Website photo says received by Holt, I don't know what that means. I am not happy about being implicated in stealing a parcel, so,where is it?
Southall Depot is a mess. Really bad communication.Pretend they haven't got your parcel when they have, don't deliver on time or pretend that they have with fake photos. You never know where your parcel is and you are lucky if eventually your parcel arrive and hasn't been opened or damage. Disgrace.
I had to give one star to make this review but I would not even give that. Every time DPD is contracted to deliver to me there is a problem - or the parcel is dumped. Customer service is shockingly poor and fail spectacularly to do anything about it. I now actively ask suppliers not to use them.