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Even though I live in Southern California mornings are still damp here. I go outside this morning to find my HGTV Magazine lying at the end of my driveway. It's in a plastic sleeve but the magazine is wet. And if this is to save me steps, it was lying 4 feet from my mailbox. And not nearer the house. What's wrong with the dry mailbox it was always delivered to?
The complaint has been investigated and resolved to the customer's satisfaction.
Magazine thrown on the end of my driveway 80' from my "doorfront"
This is a lazy, cheap way to sell a product.
July 21, 2019.
To resolve - STOP the service to my neighborhood, city, state, country.
Shameful
I am writing to let you know that I have not been receiving my Oprah Magazine since february 2019.
It was being delivered with my husband's Wall Street Journal in our mailbox, but since he cancelled the paper, I have been getting my Magazine.
I would appreciate if you could take care of this.
My account #[protected]
thank you,
Doris Tigue
This is a terrible service. My magazines are going missing, thrown into the shrubbery (not even close to my door), or magazines belonging to other subscribers in my yard. I'm calling all my magazines to have delivery by postal service only. Recommend you do too.
the magazine was delivered a few feet from the sidewalk not doorfront. please help...Shirley Ho
Missing issues since February 2019
Monday July 01,
Picked up this mornings newspaper to find a womens health magazine included.
Magazine was addressed to a lady in a completely different subdivision, the only thing in common was the zip code.
Good work Door Front direct.
poor service - not delivered to my door - typical lazy people you hire always looking for a short cut -I will cancel my magazines - its not worth the hassle
this cook book was on ground by mailbox not step or n mailbox 6/24/19
FRONT DOOR DIRECT... What a JOKE.. I have to always walk tomy mail box & pick it up from the ground. It's tossed from a moving car I would guess. Because my mailman would NOT leave it on the grass. PLEASE stop this business it's a waste..
My AD subscription is being delivered in the rain! Soaked monthly magazine is not what I am paying for! Left on the side walk instead of at my door which is under cover!
Received our subscription to Country Living Mag this afternoon. Despite the flyer in the plastic envelope, which stated that DOORFRONT direct was a convenient new way to receive magazines on the doorstep, the magazine was found in the newspaper tube. The newspaper tube is located next to the mailbox, which is located down the hill at the end of driveway, If the publishers are trying to save money by avoiding USPS, they better rethink their actions because they will lose customers.
My husband went out to get the newspaper this morning, came back in with my HGTV magazine, and told me it was in the middle of our driveway...WHAT? There were some holes in the plastic covering, so parts of the magazine were wet from a morning rain. Your service is named DoorFront Direct, but that's a misnomer because you're not delivering it to the door. Just don't like this form oF delivery at all, and I think HGTV magazine will lose subscriptions over it.
I do not know why Food Network magazine needs to use DoorFront direct. It sucks! The card in the packaging
with the magazine says "saves you time since you don't have to walk out to your mailbox".. My mailbox
is on the side of my home by my carport. To walk to my mailbox I take 4 steps. My magazines have been
dropped at the end of my driveway, almost in the street. Ridiculous!
Magazine was thrown in the yard and was totally wet. I pay money to get the magazines that I order and do not appreciate them being just thrown in the yard with rain and snow. I will also notify the magazine directly.
5100 Dvorak Circle
Frederick, Colorado 80504 Date: 05/19/19
I would like to have the magazines delivered by the post office.
A deliveryman rang my doorbell to deliver my "Summer" (not "June") issue of Town & Country magazine today. I live in a gated community; I don't dress, indoors, to answer the doorbell. I WAS well enough dressed, but in the back of my house. I had to walk to the front. Through the front door windows, I didn't recognize the stranger. He had dropped the mag on my front mat and turned to go.
U.S. mail lets me pick up things when I want to pick them up. My mailbox is locked.
Do publishers save money using DoorfrontDirect? Do they save enough to justify incurring my alarm at an unexpected, almost intrusive delivery?
Just use U.S. mail, folks.