Dollar Tree
reviews and complaints

Vince Pease, PA Dept. of Revenue, states, refer to page 15 of Rev-717, Candy & gum (NT-Non-Taxable). You may contact him at [protected]. This is in response to the man who posted that he paid tax on candy elsewhere, and that company should know that it is taxable.

You may contact Mr. Pease via email: [protected]@pa.gov.

On Sunday, Jan. 16, 2022, I bought 2 bags of candy at Dollar Tree in Belle Vernon, PA. The cashier charged me sales tax ($.15). I brought in my PA Sales Tax book showing her and the Manager that there was no sales tax, and I wanted a refund. The Manager said she was not refunding it, because it was in the system. I would like a refund of $.15 because candy is non-taxable. The Manager was very rude. Dollar Tree makes millions of dollars in 2021; and the CEO is paid millions of dollars. If they are charging tax on candy, there is probably more items that they are charging tax.

I bought a buffalo horn for my dog who is about 50 lbs. He had it for about two days when he bloodily threw up pieces of the horn. This product is dangerous and should be taken off the shelves. In looking at the horn it is splittering and coming apart in layers. This could lead to internal bleading . I bought it at a store in Saint Charles, Missouri.

I realize she has staffing issues, but she doesnt need to rely on a part time assistant manager ( my daughter) to over work herself and be exposed to covid-19. 2 employees had let the manager know on thursday 1-6-21 they had covid19, my daughter works with them and was not told previously they had been infected. On Friday, 1-7-21 Taylor was feeling sick, week had chills and fever so we went to the emergency room and given a covid test, which was negative, but she is still sick. The manager stated to come in anyway and work an hour late. Then then stated to work on her off day Saturday 1-8. My daughter was not able to because she is still sick with chills and fever. The manager of the store was upset because she didnt answer her phone ( at 7:30 am) nor get the message until after 9.00 am... On .Sunday 1-9-21 apparently the manager threw a tantrum and kept messaging my daughter to show up, stating she does not know what to do. Again explaining she has a flu whatever it is. Still has my daughter sick and unable to work, which is not unusual since its is only 2-3 days since onset.

I attempted contact with the manager to explain the situation she was causing and the manger tried to talk over me then hung up. I do not appreciate the lack of respect or communication, my daughter has a medical condition, colds, flu, and stress and anxiety and such wear down her stregnth and make her more likely to have seisures, which she has had at work previosuly. I dont believe the manager had her best interests in this situation.
I attempted to re call her but had to leave a voicemail stating such and we are going to visit her regular doctor on Monday to see what medically can be done with this virus or cold, or covid issue.

I live in Toledo Ohio and go to your store every sunday to get a news paper, this last sunday when the Manager finely open the doors we all started to go in and I walke to the register and ask the manager if she would hold a paper for me cause I had other shoping to do. She replyed in the most rudest manner I'd ever herd (in a loude voice) said NO and continued to ring other people out. I walk through the store looking for what else I needed and could not find it so I went bach in line behind 6 or 7 other people ahead of me and when it came my turn I told her I would like a paper so she picked up the paper and rang it up and in turn all I had was 20 dollars and with a loud voice said I dont have change for a 20 very rudely. I know for a fact that while I was walking through the store there had been at least 20 people or more that was there ahead of me getting a paper. This goes on every sunday no change and very rude to the coustermers. She has no reason being a manager of the store, she acts like she doesn't even want to be there. The store is located at HOLLAND-SYLVANIA RD AND BANCROFT IN TOLEDO OHIO. If and when I find another dollar tree to get a paper I will but I refuse to shop there any more. I thank you for your time

Mr. William Lambert
2235 country squire lane
Toledo Ohio 43615

I decided to go to the Dollar Store before January 1, 2022 ( on 12/30/2021)when I believed the prices would become $1.25 as I was near the Dollar Tree Store#3847 Fairmont Center, Pacifica CA. When in the store I noticed some shelves and hangers said $1.25 so I never took those items. I only took items marked on $1 shelves or hangers. When I got to the cashier ( a long line of 6 persons ahead of me) I noticed she was charging me $1.25 for every item. When I drew it to her attention that it should only be $1 she said all prices had been raised in mid-December. I drew her attention to the 3 display hangers behind her --one of which said the product was $1. She said that was a mistake. I said the sign out front says all items One Dollar. She said that is only the logo. I have my receipt and I bought 17 items. I believe you owe me 17 quarters ( $4.25 )

On 12/07/21, I came in late due to a mix-up in the schedule. I still came in and did everything I was assigned to do and more. I was terminated on 12/08/21 and wasn't given a second chance. Maria has been on a lot of managers and is very power hungry saying one thing and writing people up for doing it. This is what happened to my old manager. Other stores are given more hours, but 06768 wasn't. She gives the store tons of tasks knowing the amount of time given isn't enough. Many managers do not like Maria for how she makes it the store manager and the assistance fault for not getting everything done. The store looks horrible and Maria doesn't do anything to help when it comes to hours and resources. I do hope Maria is given necessary actions for not fulfilling her end of bargains within the workfield.

there is manager at the store named AMY I have seen her mistreat the cashiers. I was in line she got mad at one because the cashier had a line. That was the other night.Tonight she got a nasty attitude toward a cashier because it was time to take down her draw. she told the cashier w a mean attitude, "you just don't want to work."The other line I was in a customer behind me said, "Everytime I am in here that manager treats the cashiers like dogs everyone of the cashiers should quit" I see a customer loosing it on that manager. I made sure I got her name!

On December 14th, 2021 I was at the Dollar Tree store# 6907 at 4475 Refugee Rd Columbus Ohio 43232 at 2:59 pm. And the cashier was very rude and disorderly. I was standing in line behind two women with over 30 items each. Another cashier walked up to another register and I asked if she was opening. She said no so I got back in the line that was open. A male associate stood next to me and I said "When it's more than one person in line y'all should open more registers". He apologized and went and whispered in the cashiers ear. She all of a sudden starts mumbling LOUDLY under her mask how she could careless who is mad. This went on for several more she does not care who is mad be mad you can leave. I ask was she talking to me and she chose to start yelling at me. So I yelled back I don't know what he told you but that's not what I said and your being rude. I finally got up to her and she said she wasn't helping me so associate Patty checked me out. Your cashier needs to learn how to be professionally. She was very irritate and GHETTO. I will never go into that store again.

Good evening Sir.
I was in Dollar Tree this evening and we had a serious concern.
I was talking with a friend who was cashing out.
She asked questions re: a seasonal item sale and the new 1.25 items.
The cashier said everything has changed to $1.25.
As she rang the items, she rang one item two times versus separate.
The customer asked to please ring up separate.
Then your cashier started yelling it didn't matter and insulting her intelligence.
She began to slam the cups and yelling.
Words were exchanged among them.
She called 911 with a fraudulent complaint.
The manager at the time was outside and asked us to wait inside ao she could clear it up.
Imagine the embarrassment of this situation with the cashier named Kenta.
Yelling she worked there since 2012 had a degree and who were we?
For the record we are two black professionals.
We shop there often.
Even 911 asked her to refrain from the vulgarity.
She made a whole scene in the store.
We has to be interviewed by the police.
I chose not to run because I dis not do anything wrong
The manager tried to calm her
I was not given the district manager name but would like to file a complaint.
She kept saying we were not allowed in the store and the manager said we were.
I am always requesting a copy of the tape for the police and my viewing.
Sincerely,
NWL

Sent from my iPhone

On December 10th, I was at your store #8688, your manager was at the cash register, I put my merchandise on the counter and she stepped away, she said it was not open and she was just passing by, I told her no she wasn't she was standing at the register for at least 5 minutes, that's why I thought the register was open, she said she was just passing by, I told her, she was standing there, she said no she wasn't, I told her the customer is always right, she was rude spoke back to me and said "not always".

Love shopping at the Dollar Tree. However, the stores here in Alexandria and Pineville Louisiana need some help. The stores are constantly a mess and the parking lots are truly disgusting...diapers, masks and all kinds of litter. In a perfect world no one would litter, but it happens. I pick up litter in my neighborhood daily. Please have someone clean up the parking lots. It is to the point that I don't want to go there because it is just so nasty.

I recently went to one of your stores in Baton Rouge and it was such a pleasure! I was clean and well stocked. Parking lot was pretty clean, too.

Sincerely, A Cross