Menu
Dollar General

Dollar General review: Services

T
Author of the review
4:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Your Store located in Terra Alta wv, is a joke, I am a council member that lives in the area, and goes to the store frequently, and I went their yesterday and today.

Yesterday the only one I saw working on helping others and customers, was a manager Carrie, and she was the only one that was on the phone, helping a customer and working on the register, and I was there today to buy something and the person named logan walked away from me and I had an item to purchase and the manager Rhonda was there and did not do anything or say anything to the cashier so i set my item down Carrie who appologized and said something was wrote up, and I just said thats ok, I will go to another store and i left but for the lady carrie to get wrote up and for them the cashier and manager I who represent the town hear alot and look over alot but there is no wonder why you dont and cant keep employees, the manager rhonda goes on vacation more than any employee i know the others are part time and working full time hours and i will have a copy of this and feel that someone needs to look into this. and I know your down to only 4 employees and some of them are about to leave this is something that I would want to understand and be attentive on so hope someone does something

Desired outcome: treat your employees better

More Dollar General reviews & complaints

Dollar General - Dress code 58
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dollar General - store hours 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dollar General - tired manager 28
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dollar General - downsizing product / same price 29
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
0 comments
Add a comment