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Dollar General
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1.2 8 Reviews 3849 Complaints
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Dollar General Complaints 3849

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10:12 am EDT
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Dollar General Renardo McKinley

To home it may concern my name is Sherika Reed I worked at store 21364 and I have reason to believe you did I was termed from Store 21364 because of me, putting in a transfer to another district and I was told it I got I termed because of a month accountability and I have never had a money accountability and been having problems out of the new store manager since he has arrived at the store and I also went to my GM, which is Tony Townsend on silver occasions on what is going on in the store and I also have picture validation I have text messages from me, reaching out to my GM and a person days above him and everyone refused to contact me back even Mrs. Leslie Bishop I have reached out to her. I’ll give her occasions and she never responded back to me on any occasion about my circumstances that is going on in the store and now I have Internet to on pacified information.…

Desired outcome: I am all my information that I need to give you all…….

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8:55 pm EDT
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On 6/20/2023 approximately 700pm I purchased 3 items at the North Stonington, CT Dollar General. I accidently bought 2 bags of cat food ad an ice cream cone, I meant to buy 2 bags of dry DOG food. I told the cashier and asked her to simply exchange the cat food for dry dog food. Gave her receipt back and placed the items on the shelf. She then went to...

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1:49 pm EDT
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Last friday june 16th I was told that hr did a investigation and said I was discriminating agents associates and customers. I was told that I called them stupid and retarded. They said they had written documents from customers and associates. They never showed me anything. Before all this happened my dm and assistant manager had been talking alot behind my...

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9:55 am EDT

Dollar General Out of stock items

Countless times, meaning on a weekly basis, i have found that any inexpensive items I may be looking for are put of stock. If this was an occasional event no problem. But every single time regardless of how often I check, weekly, daily or otherwise.

I firmly believe that there isn’t a run on inexpensive denture adhesives or kitchen drain stoppers. Additionally I also adhere to the belief that this is done deliberately in order to push customers to purchase more expensive alternatives.

Just like the scanning cheats; this is attempt to force customers to pay more and fatten the bottom line

Desired outcome: Restock inexpensive items that are shown on app or website

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6:32 pm EDT
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I went dollar general in Melvindale, MI I was looking at the Michigan Stuff on the shelves. I heard the 2 employees ladies were talking about me. All the suddenly The store manager came up to me and she said to me “You put the Michigan flag in your purse. We going to call the police and make you leave the store “ I told the store manager I did not steal...

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1:52 pm EDT
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On several occasions I witnessed the night shift manager of the store 21449, insulting the associate. who was working the night shift with her, well supposed to be working with her the manager of the store told the employee that she was a five year old and that she could not mop the floor properly and she did this in front of customers, the manager Melanie...

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3:45 pm EDT
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A guy that was working there came out accused me of stealing it asked me if I payed for it I said yes he asked me twice didn’t ask me to see a receipt or nothing then went over to another customer told her I stoled something out of the store will not be back in there was my thought they had to ask to see the receipt before accusing someone of taking...

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2:07 pm EDT
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My wife works for DG, last july (2022) she witnessed a fight involving another employee's parents across the street from the store. She informed this employee of the fight and told him not to get involved, as he was still on duty. He did not listen, ran across the street, engaged in the fight and was arrested along with his parents. These facts are...

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4:34 am EDT
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Store 15339: Worst experience EVER! I Went there today doing my normal couponing. Got to the register and it appeared that my card didnt take, so the cashier asked that I slide my card again, and I did and once again the machine malfunctioned. So I checked my account and sure enough I was charged twice. Once with the coupon total and once with a total...

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7:41 am EDT
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Dollar General Gallon jar of pickles

I used to go out of my way to find the gallon jars of clover valley pickles because they were the best, but then you quit making the gallon jars and I was very upset. Well yesterday I found where you were making them again in plastic gallon jars and I was very happy till I got home and tried one, they taste like crap, I dont know what yall changed or if its the plastic jar that is making them taste bad but they suck

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8:58 pm EDT
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I'm putting in a complaint about the Dollar General in my town, it the most in organized dirty under stocked store around. Half of the time they are closed for stocking but the next time you go in nothing has been stocked not sure what they really do when they close maybe load their cars who knows. There one boy that works there and he is a hard worker and...

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2:21 am EDT
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Dollar General Website

I have been deleting and re adding the DG app on my phone for nearly a year.

These days you must have the app or digital coupons to get the discounts,

I travel a good bit and I am in alot of different DG stores in different states. Not all have the same sales or coupons. I cant even check the prices. Idont have that much money that I can keep on paying full price when I can take $3

off detergent A few off fabric softener and on and on.

My Name is Ellan Kircus

337 W Air Depot Rd Apt A-2

Brookeville Apts

Gadsden AL 35903

email ellan.[protected]@icloud.com

Please mail or email me a proper link to the DG App so I can save some money or I will just look for sales at other stores

For the most part the DG stores I go in have descent employees Just short handed.

Desired outcome: A correct app to get sale prices and markdowns I have tried everything Just keep having to delete doesn't work I have a iphone if it makes a difference

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3:38 pm EDT
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I went into your Kenmore, NY location next to citizens bank. When I finished my shopping. The cashier told me that I was a male prostitute. I could not believe what I heard from the cashier. I'm, not a male prostitute, I have a degree and work every day. I believe you should hire another cashier. The cashier was named Siead and the store manager is named...

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9:14 pm EDT

Dollar General Rude service, not the first time

I was in the store today to only exchange a rug and pillow that I bought 4 days ago. I was going to have to pay 5 plus dollars extra. They would not do it. I did not have the receipt, but tags were still on them both. But they would in Batesville. Tell me what is wrong with the dollar general on hwy 6 across from the neighborhood that I live in which is Wildwood Subdivision. As you can look up this community, they fought for the location of this Dollar General. They signed all these petitions. As you can look up and see I didn't sign it. That would be me, Jeanne Hopper. Now, I have had the pleasure of seeing the blond manager and extremely unhappy with her job. All I wanted to do was exchange. I will be calling the district manager on Monday morning. Yes, I have been a manager before. As of now, I am a teacher. I have been the only one in this community that has supported this store. This is not the first time I have been treated ugly at this store and both times the blond manager has been there. I would like to hear from someone about this matter immediately. [protected] They asked me to walk around the store with the rug and pillow and I asked if I could just lay it down behind the counter and I said I would be right back. I don't know if this is why they were both rude to me but like I said I went to another store, and they said it was crazy. I know I

of another incident with this manager. I would like a phone call please.

Desired outcome: replace rude employees period. I have been in there and there are a lot of nice employees there.

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2:19 pm EDT
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I work at store #11440 Bradenton, Florida I have since Jan 26, 2023 on May 30.2023 I was fired because I had two ladies come to on May 2nd 2023 around 8pm and they brought laundry stuff and paper towels and they used coupons for the products and I didn't know we are not allowed to expect all the coupon none trained me properly and I am. Want to fight to get...

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1:49 pm EDT
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Menu Search User profile lo Sheila Wicker of US EID...1713113 Jun 01, 2023 1:29 pm EDT Verified customer I was manager of the dollar general in Roxie Miss. I was threatened by my assistant manager for days and I told both the DM and RM of that district. But on May 19 th the DM come to have a word with me and told me let's walk outside. He them...

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1:17 pm EDT
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My husband, the store manager, was fired on 3/18/23 for too many overrides that happened on the Friday before he was fired. He was told he did too many over rides for a customer. He told his boss and the loss prevention guy that he was the only key holder there that morning when doing this transaction for the customer, who is always buying up most of the...

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7:11 pm EDT
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Dollar General Wrongfully terminated

So I was wondering assistant manager at store #10107 AL. Our 16 year store manager left, so we had to get a different SM, she was hour and half away from the store. On March the 8, 2023, I worked the night shift. I cane into a list of stuff to do. From where drive line had done resets, I had to go through Mark prices down, walked into about 50 items they didn't damage out on their shift. The new SM could not handle the store! So I put in a application to be the SM. Well the new SM was complaining about the time we were getting out. Now mind you, we just got the first ever self check out, none of us had been trained on it. I did everything right that night, except to complete the damages on the HTT! So the SM terminated me due to failure to protect company assets, but everything was on camera? Everything was on property. SM couinted to tell lies to the customer, most I knew. Saying I got terminated for stealing. If I was stealing where were the cops? Where is the charge? Than another lie that I got fired for failing a drug test, that I never took? I tried to dispute the termination, but they wouldn't look into it. I loved my store and customer's, why would I risk my check of stupidity? What happened is she deleted the damages on the HTT, and than called DM to kiss her [censored], and try to say, I didn't protect the assets. Wow. Now that SM is no longer there, she couldn't handle it. After I left the store started looking like crap. And it I would like to be considered to be eligible to rehire

Desired outcome: I would like my dispute on my termination over turned. Especially since I was there for a year, and didn't get one single write up until the new SM stepped in

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4:15 pm EDT
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This has been going on for about a year now and I’m tired of it. The DG store that I shop at locally has numerous items that are marked on the shelf tag but when you checkout the actual price is higher from.10 to.35 and that’s on items that I have purchased and noticed. I’ve complained about it to the employee checking me out before and they seem to act...

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4:36 pm EDT
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05/26/23 - 13:00:24 STORE # 07153 Supervisor - Veronica I was shopping on my lunch break & I seen there was 70% Off sale on yellow dot toys. I had my cart full of (what I thought) yellow dot toys. At the register, the toys were not ringing up at 70% off. The cashier asked her supervisor, who informed me the sale was on yellow "Dots", my toys were yellow...

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Overview of Dollar General complaint handling

Dollar General reviews first appeared on Complaints Board on Jul 3, 2007. The latest review Service was posted on Jun 24, 2025. The latest complaint Ineligible for hire was resolved on Jan 13, 2023. Dollar General has an average consumer rating of 1 stars from 3857 reviews. Dollar General has resolved 189 complaints.
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  1. Dollar General Contacts

  2. Dollar General phone numbers
    +1 (877) 944-3477
    +1 (877) 944-3477
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    Media Inquiries
    +1 (615) 855-5775
    +1 (615) 855-5775
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    Paid Advertising Inquiries
    +1 (888) 877-9374
    +1 (888) 877-9374
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    Human Resources Inquiries
    +1 (800) 678-9258
    +1 (800) 678-9258
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    Customer Service Inquiries
    +1 (855) 275-3447
    +1 (855) 275-3447
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    Human Resources Inquiries
    +1 (877) 797-2959
    +1 (877) 797-2959
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    Bulk gift card sales
    +1 (866) 407-6946
    +1 (866) 407-6946
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  3. Dollar General emails
  4. Dollar General address
    100 Mission Ridge, Goodlettsville, Tennessee, 37072, United States
  5. Dollar General social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 25, 2025
  7. View all Dollar General contacts
Dollar General Category
Dollar General is ranked 13 among 124 companies in the Retail Stores category

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