The store
This store is the worst chaotic place I have tried to shop at. I have been there several times especially at Holidays, the aisles are full of boxes some you cannot go down. The products on the shelves are always close to empty and disarray. Most of the time the cashier is not available. The store itself is filthy. The Manager is either out front smoking or...
Read full review of Dollar GeneralHarassment
Britney Cramer called me on the phone and said I was saying things about another employee and I was not she also said if I went back I would have problems with her so I had to quit my job because of her ...
Emotional distress
I was hired at Dollar General in 2011 as a part time cashier. I worked my way up to store manager. I've never had any write up or disciplinary action for anything. Never been late to work or closed the store early. I've been with the company for 9 years. March 2020 made 3 years as a store manager. In February 2020 my ASM was caught leaving the sages wide...
Read full review of Dollar Generalservice / employee
I was checking out yesterday around 4:30 - 5:00 and intered the wrong pin 3 times (accidentally entering same one twice) and the woman asked me if I was using someone else's card. I told her no I had just recently got the card it was only second time using it . She then decided she wanted to be rude mouthed, hateful and have attitude with me. N when I put...
Read full review of Dollar General and 2 commentsRock from one of yalls truck hit our windshield and cracked it
It number the one I got is on it back it crack our windshield. My number is +[protected] we are on I-26 at mile marker 52 in Tennessee. We are about to call the local police to do a report. What else do we need to get this resolved. Y name is Michael and Twila Byrd. My wife is the owner and whom was driving. I am the passenger in 2017 Toyota Corolla silver. Please get back in touch with us letting us no what to do.
that’s all on you. if a rock hit your windshield then you didn’t have a safe following distance behind the truck. can’t blame someone else just because you were tailgating.
the entire store
After several years of trying to overlook the madness, I've finally had enough. The store smells like [censored] and there is NEVER anything put away. If you want anything in that store you have to dig for it and or move carts out of the way. We are a small community and are very grateful for this convenience, however, it's worth the drive to go to a different...
Read full review of Dollar GeneralCondition of the store
It saddens me to see the store I once worked in many years ago in such horrific shape. It's truly disgusting. This is the very store that I managed and poured myself into. Lots of hard work, sweat, and even tears. I did so for 3 years and won awards for top sales, reduced shrink, and most recovered. Back then it was hard, and I still see the struggle today with cut payroll hours and less people in store to assist, clean, stock, etc. We had hourly recovery, accident prevention, customer service in the forefront of our minds ( and yes sales being top priority). I was proud of my store, and my customers noticed. It made them proud to shop there. I can tell you I have stopped shopping both of the DG's near me, because of the absolute filth. Most dig stores are cleaner! What a shame! My daughter recently purchased a home in Mt. Pleasant. (I have not been in this store for years. When people seen me that knew I had worked there, they would tell me had bad it had gotten again. I couldn't stand the idea of seeing it in that shape again after the work and sacrifice it took to get it out of that shape before. ) I had to pick up a few cleaning supplies. Unfortunately, this was the closet location. It will be worth the drive to elsewhere next time. The shelves nearly empty and the condition of the store was HEARTBREAKING! The store is intolerable and it angers me that this company doesn't show more respect for the community it is supposed to serve. Our communities deserve better! Please take notice and please clean up your stores. We deserve better! Your goal (even back when I was an employee) was to have a store every 10 mins or so. You are reaching your goal, but at what cost to the consumer and community in which you build? What kind of customer are you trying to attract? What will your success look like it your brand only becomes known as filth?
I have recently noticed this with several local stores. They are disheveled and dirty with bare shelves. I'm not talking about during this virus thing either. This has been the last six months or so. When I asked an associate (and there are only four that I know about) at the store I most frequent, they told me that their hours had been cut. The solution is simple (more hours, more people) but corporate isn't policing this. How can they? They've grown so rapidly there's no way to keep up. I guess the fat-cats at the top that make all the money from the thousands of stores are fine with things. But it really sucks. I used to love the store closest to my house (rural PA) but don't even like to go there anymore as it is always out of sorts, and usually only two people manning the place. Maybe it will all catch up and be nice again. But it's hard to see. I feel you! jh
Manager of the store Regina West & employee Annie Vann
Regina West the manager of the store is allowing an employee Annie Vann smoke marijuana while at work, she smokes it in the bathroom & goes behind the store on her breaks & smokes it.The front of the store has a very heavy smell of it.I addressed my concerns to the manager Regina but was told she didn't care what she did "because she can run a whole truck". I thought Dollar General was a drug free work place but apparently not at this one!
Store worker
Today February 27th at around 2:20 pm I entered your store at the same time as an elderly man on a cane. There was one buggy up front and before I could take 5 steps in the store I saw that the store had 6 buggies filled with store items . The elderly man ask if they had anymore and the clerk never looked up and said I don't know. I told the man apparently...
Read full review of Dollar GeneralRude customer service Store#14550
My daughter and I went to the store #14550 on 2/21/20. Seeing that there wasnt a cart available to use, I took a 24pk of bottled water to the front to see if I could leave it there while I did more shopping. I started to ask a woman who was emptying black totes, if I could leave it there on a checkout counter that wasnt being used, and she interupted me...
Read full review of Dollar GeneralThe manager Tomeka
My name is tania wilson and I was hired by tomeka due to the fact if I wrote a letter against the assistant manager that she does not like I would get her assistant manager position well that is not how it happen I was gured as a sales associate lead and my 1st day of work was 01/20/2020 my pay was 9.00 which I was told she would change but didn't my last...
Read full review of Dollar GeneralManagement
The store is in disarray. There was 2 small children running around the store and going behind the register. The small boy nearly knocked me over when he ran around a corner. I put my items on counter at register and the boy ran to the woman behind counter. Calling her mama. Come to find out she is the manager of the store... She has been unfriendly and outright rude to me and my husband in the past and she was equally as rude at this encounter. It is unsafe and unprofessional to behave this way. Especially as a manager. We come here every year and my husband & I used to shop there a lot. Now we choose to spend more or drive farther to avoid this place of business.
child's cell phone
I was in dollar general sunday afternoon with grandbaby she gets her own basket and she can have a couple of toys she picks them out her self and pays for them her self at age 3 indeed I give her the money but she gives her money to the person at register and waits for her change and reciept well she was not happy neither was I she got her a toy cell phone...
Read full review of Dollar General and 1 commentservice
I shop at dollar general on average three times a week. (not anymore) I go into the store where there is a line of about 30 customers waiting at one register and I asked the man if they could open another register and he responded with - no one here to run the other register. Left and went to another store (dollar tree) and had no problem getting waited...
Read full review of Dollar General and 1 commenttruck
I was driving east bound on State Route 22 in Ebensburg, PA on Friday, Februrary 14, 2020 at 8:32am (according to the time stamp on the picture I took of this truck driving). A Dollar General truck was swerving into the middle of the road, b/c he was driving in the passing lane and didn't want anyone to pass him. He was throwing cinders from the road onto all the vehicles around him and every time someone went to try and go around him, he would get into the middle of the road making it unsafe and unpassable to go around him. This driver needs to be held accountable for his actions. I could not get the license plate number b/c it was covered in snow, but the number on the back of the truck was "F5030". Please see the attached pic.
I can be reached at [protected] for further details.
advertising products and not ever carrying them
This company has a bad problem with not carring items advertised in a circular. For instance.. there trac-phones. Since the circular came out I went to 3 stores nearest to me, to purchase any 1 of the 2 advertised phones for $20.00. Each store said the same. They never got those 2 phones in. I ask.. then why is this circular in your store then? They don't...
Read full review of Dollar Generalmanager assistant manager if that's what you call her
I have lived in Mounds View my entire life and I have never been so disgusted with a store in my life. You have three rude employees there. Cheryl, Jessica- NOT JESSIE! She's about the only one without any disrespect to the customers and other staff. Then you have aJessica the curly haired demon that spreads rumors about other employees at other stores in...
Read full review of Dollar Generalmanager
You should fire the Manager, Lori, at the Dollar General in Merrill, Wisconsin. I went to Dollar General on Valentine's Day (2-14-2020) to get all the goodies and cards for my family. Upon walking into the store and taking a cart, the lady who is the Manager, Lori, called someone on the phone and proceeded to ream that employee out, extremely loud for a...
Read full review of Dollar Generalno products on shelves. terrible customer service
The shelves are always empty. The store STILL stinks. The prices advertised are not what is charged. Products still in bins that are blocking the aisles. There can be 4 employees working but only one register open. Other employees are outside smoking or on their phones. Also, there is always a drunk man outside of the store yelling and asking everyone for...
Read full review of Dollar Generalservice of store manager
I witnessed your store manager at rhe camden Michigan store heavily berate and employee to where the girl was in tears asking her to please stop speaking to her that way. Then watched your store employee physically touch said emploee. A few customers witnessed this and stepped in causing niki to ban people for trying to help that poor girl. She then fired the girl callin her really terrible names and said she would ruin her. The girl went to the break room to get her personal belongings while niki followed screaming "get the [censored] out of my store u stupid [censored]' the girl was crying and trying to call her husband for a ride home ans niki was in her face screaming get the [censored] out now while this poor girl was tryinf to get her purse and coat and then made her stand at the road and not safely in the parking lot. If this is how dollar general treats human beings i will be making sure that store is petitioned! That girl was a good night manager and was a very sweet girl she did not in no way deserve the way she was treated. After the girl was gone niki came back into the store and continued to tell every customer who came through rhat she fired the stupid [censored]. It was very unprofessional and illegal the way she was screaming in the girls face and pushin her out of the building. If nothing is done i will ho to the news station to let everyone know how employees who work 40 hours weeks are treated like trash. Your store manager has ran off 4 employees in 6 months! I will never shop there again and camden michigan is a small tight community and i happen to be sister in law with its mayor. This will not go away until it is resolved! Fix your store and that woman needs to apologize to fhe poor woman she fired today. Feburary 10 2020
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Dollar General Contacts
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Dollar General phone numbers+1 (877) 944-3477+1 (877) 944-3477Click up if you have successfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 944-3477 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone numberMedia Inquiries+1 (615) 855-5775+1 (615) 855-5775Click up if you have successfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (615) 855-5775 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone numberPaid Advertising Inquiries+1 (888) 877-9374+1 (888) 877-9374Click up if you have successfully reached Dollar General by calling +1 (888) 877-9374 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (888) 877-9374 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone number 1 1 users reported that they have UNsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone numberHuman Resources Inquiries+1 (800) 678-9258+1 (800) 678-9258Click up if you have successfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (800) 678-9258 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone numberCustomer Service Inquiries+1 (855) 275-3447+1 (855) 275-3447Click up if you have successfully reached Dollar General by calling +1 (855) 275-3447 phone number 1 1 users reported that they have successfully reached Dollar General by calling +1 (855) 275-3447 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number100%Confidence scoreHuman Resources Inquiries+1 (877) 797-2959+1 (877) 797-2959Click up if you have successfully reached Dollar General by calling +1 (877) 797-2959 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 797-2959 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 797-2959 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 797-2959 phone numberBulk gift card sales+1 (866) 407-6946+1 (866) 407-6946Click up if you have successfully reached Dollar General by calling +1 (866) 407-6946 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (866) 407-6946 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (866) 407-6946 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (866) 407-6946 phone numberReturned check inquiries (Certegy)
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Dollar General emailscustsvc@dollargeneral.com100%Confidence score: 100%Supportdgchargedsales@dollargeneral.com100%Confidence score: 100%Bulk gift cards inquiriesprivacypolicy@dollargeneral.com100%Confidence score: 100%Privacy inquiriesdstewart@dollargeneral.com94%Confidence score: 94%marketing
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Dollar General address100 Mission Ridge, Goodlettsville, Tennessee, 37072, United States
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Dollar General social media
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