Dollar General
reviews and complaints

I live in rural south central Pennsylvania and I have seven or eight Dollar Generals within 35 miles of my house. I love them! But I like one store in particular and have been using it (closest to my rural home) for many years. Right after Christmas (three days, no more) I noticed that the store was rather disheveled and dirty. And it didn't get any better by the end of February. Often shelves are bare - and this has nothing to do with the current virus-fueled problems. The floors are always dirty with trash around. I commented on this to one of the staff (the people that work there are really great and always helpful) and they said that right after Christmas their hours had been cut and they were lucky to even have time to unload the trucks, much less stock and clean. I was kind of shocked when it was obvious that they really needed more hours (and WANT THEM) and more people. I know it's tough to work retail and have every empathy for retail workers. But, honestly, this is a situation where more personnel and more hours would be the solution. And it's so simple - they really WANT to work. It is quite an economically depressed area (Bedford County) and people are happy to have jobs. I'd even work there, but, wow, they aren't hiring. The store is the only one in Hyndman, PA, address listed on your locator site as 4064 Center Street, Hyndman, PA 15545. I even know and like the manager, so I don't understand why there aren't more people working there and more hours for those that do. Thanks for listening! Jean Hopkins, Buffalo Mills, PA [protected]@yahoo.com

The district manager John is having sex with the general manager of the store the general manager also have a boyfriend New key holder working open to close the last four days the district manager also have the general manager a loved weapon to use on the premise of they were to get robbed

This is the third time i've purchased something and it's expired! one item was almost a year, like to break my teeth when I bit it smh. (candy) today I purchased a box of granola bars, to discover the expiration date... aug of 2021 and today is march of 2020. wthis store really need to be closed down, it's always dirty and employees are rude. I go here because it's in front my neighborhood. i'll travel to walgreens from now on. lost a customer.

Britney Cramer called me on the phone and said I was saying things about another employee and I was not she also said if I went back I would have problems with her so I had to quit my job because of her ...

It number the one I got is on it back it crack our windshield. My number is +[protected] we are on I-26 at mile marker 52 in Tennessee. We are about to call the local police to do a report. What else do we need to get this resolved. Y name is Michael and Twila Byrd. My wife is the owner and whom was driving. I am the passenger in 2017 Toyota Corolla silver. Please get back in touch with us letting us no what to do.

It saddens me to see the store I once worked in many years ago in such horrific shape. It's truly disgusting. This is the very store that I managed and poured myself into. Lots of hard work, sweat, and even tears. I did so for 3 years and won awards for top sales, reduced shrink, and most recovered. Back then it was hard, and I still see the struggle today with cut payroll hours and less people in store to assist, clean, stock, etc. We had hourly recovery, accident prevention, customer service in the forefront of our minds ( and yes sales being top priority). I was proud of my store, and my customers noticed. It made them proud to shop there. I can tell you I have stopped shopping both of the DG's near me, because of the absolute filth. Most dig stores are cleaner! What a shame! My daughter recently purchased a home in Mt. Pleasant. (I have not been in this store for years. When people seen me that knew I had worked there, they would tell me had bad it had gotten again. I couldn't stand the idea of seeing it in that shape again after the work and sacrifice it took to get it out of that shape before. ) I had to pick up a few cleaning supplies. Unfortunately, this was the closet location. It will be worth the drive to elsewhere next time. The shelves nearly empty and the condition of the store was HEARTBREAKING! The store is intolerable and it angers me that this company doesn't show more respect for the community it is supposed to serve. Our communities deserve better! Please take notice and please clean up your stores. We deserve better! Your goal (even back when I was an employee) was to have a store every 10 mins or so. You are reaching your goal, but at what cost to the consumer and community in which you build? What kind of customer are you trying to attract? What will your success look like it your brand only becomes known as filth?

Regina West the manager of the store is allowing an employee Annie Vann smoke marijuana while at work, she smokes it in the bathroom & goes behind the store on her breaks & smokes it.The front of the store has a very heavy smell of it.I addressed my concerns to the manager Regina but was told she didn't care what she did "because she can run a whole truck". I thought Dollar General was a drug free work place but apparently not at this one!

The store is in disarray. There was 2 small children running around the store and going behind the register. The small boy nearly knocked me over when he ran around a corner. I put my items on counter at register and the boy ran to the woman behind counter. Calling her mama. Come to find out she is the manager of the store... She has been unfriendly and outright rude to me and my husband in the past and she was equally as rude at this encounter. It is unsafe and unprofessional to behave this way. Especially as a manager. We come here every year and my husband & I used to shop there a lot. Now we choose to spend more or drive farther to avoid this place of business.

I was driving east bound on State Route 22 in Ebensburg, PA on Friday, Februrary 14, 2020 at 8:32am (according to the time stamp on the picture I took of this truck driving). A Dollar General truck was swerving into the middle of the road, b/c he was driving in the passing lane and didn't want anyone to pass him. He was throwing cinders from the road onto all the vehicles around him and every time someone went to try and go around him, he would get into the middle of the road making it unsafe and unpassable to go around him. This driver needs to be held accountable for his actions. I could not get the license plate number b/c it was covered in snow, but the number on the back of the truck was "F5030". Please see the attached pic.

I can be reached at [protected] for further details.