Dollar General reviews and complaints 1
View all 3851 complaintsDollar General - Rude customer service Store#14550
My daughter and I went to the store #14550 on 2/21/20. Seeing that there wasnt a cart available to use, I took a 24pk of bottled water to the front to see if I could leave it there while I did more shopping. I started to ask a woman who was emptying black totes, if I could leave it there on a checkout counter that wasnt being used, and she interupted me saying loudly "Im not working right now"! That flew all over me! I said fine, I'm leaving this here even if its not ok, and bought 1 more item (I had planned to buy more things but I was mad and wanted to leave), and told my daughter so that the employee could hear...how rude to speak to people and if she isnt working today, why would she even be in the store! The customer in line ahead of me gave me her cart so I wouldnt have to hold the heavy water bottles, and said she would be my customer service. I wanted to tell that employee, that right there is the reason you dont get paid $15 an hour! Then shes blocking my way as I try to leave with another stack of totes, loading shelves at the checkout! I will not be back to that store ever again. I dont usually get that steamed, but this really got to me! I am kicking myself for not getting her name. I work for the state and I've never talked to anyone who walked into my office like that!
We have received your comment. Thank you!