manager not treating employee fair
I am a parent to one of the emplyees at this store, this employee is my son who I say and know is a very hard worker and a very honest young man. I will not say his name but I will leave you my name (i am his mother) and (my cell number) for any return questions and concerns at the bottom of this email. The managers name at this store is James. James hires teenagers to pay them very little cash to work hard he hired my son when the time came for my son's raise he decreased his hours of work then eventually decreased his days from 3 days to 2 day and now 1 day. Til this day my son has not recieved his raised and still works one day a week, and that is Sundays. James has my son arriving at 6:00 in the morning every Sunday knowing he has no way to get to work that early but I HIS MOM MAKES SURE HE GETS THERE. This manger has a reputation of doing this to employees after they are there for while he decreases hours and days to irritate the employees enough to make them quit on thier own so that the store will not be liable for unemployment. This manager (James) wants my son to quit . It's a shame my son told this manager in confidence that he was going to get a place to live for his son and son's mother so why would this manager play games like this. My son is struggling and to be honest it's hard trying to find a job anywhere he's trying but why should he be doing so when he has a job already and may lose it because of such a careless manager. My son is not a quitter this is not fair and I only plea and ask that someone look into this matter . My name is Mrs. Oquendo and my contact number is [protected], This is a terrible example for a company to set to it's employees and a terrible definition and description of a manager. I hope and pray to hear from you soon, thank you.
The complaint has been investigated and resolved to the customer’s satisfaction.
harrassment
I was a loyal employee for this company for the 5mths that I was there. I was even promoted to a 3 key person but was treated like an assistant manager. I would come in when other call in sick convenietly on the weekends. Would close the store most of the time and never complained, I always exceeded what was expeceted of me and I would come in sometimes on my day off to cover for someone else and I have a 1yr old at home. So you know I was dedicated. Things began to change all of a sudden when the assistant manager, who was fired from a previous job for stealing money got her friend and ex-coworker hired whom was also had been fired for stealing at the same job. The assistant would come in and not do what was expected of her to do and laid the blame on me and the manager (Who doesn't believe the assistant does any wrong) believed everything she said. I began to get harrassed daily about things not done in the store but it was the assistant's and the person working with her job to get those things done. The mananger on today 4-5-2010 called me in the breakroom where there are no camera's and got all in my face, and was very rude and ugly towards me, I became so angry by her actions, I just walked out. Oh I forgot to say in the beginning of my complaint that there have been serveral other employees that have been done the same way by this mananger and assistant manager.
The complaint has been investigated and resolved to the customer’s satisfaction.
I went into D.G. a couple of times and there's this worker who is very rude in Woodworth, LA. She leaves you waiting, she does not speak to the customers when you enter, and she pokes you in the hand to hand you your change back without saying thank you. I complained to the manager but this situation has not changed. I want to know how to report her to the district manager or whom every, would do something about this problem. Because if she does not want to work, then step down from her position and allow someone else to have the job that needs to work and knows how to handle the public with a smile, knowing that without the customers she does not have a check coming in. Thank you Jim,
This sounds just like the problem in the Helena, Alabama store.So called assistant mgr makes her own schedule at one point worked about 3 days in 6 weeks.When Janice returned all she did was tell everybody how bad the store was.My wife has worked for DG for about 10 yrs. but as of tomorrow THANK THE LORD she's letting them have it all.Even contacted DM and he must be DEAF, DUMB AND BLIND.IT'S ALL YOURS (WITCH-JANICE)
heath m. r. g.
I just left d. g. s. at 3615 dayton blvd. I went threw the line 3 times because I for got a few things well I ran across some marked down shirts long sleeved. the first one rang up a penny well I got that one and 2 more just like the first when I took my bags to the truck I went back in the store to buy a few more penny shirts heath the store m. r. g. told me after shopping with d. g. s. for 20 plus years that he has to put the shirts I had in my hand to buy in the trash wow what a man he said it is store police for him to trash them he can not sell them to me because I found his mistake not no fault of my on the other shirts rang up 80 cents I got them any way way to go after 20 plus years not any more that just coast him a life long customer
The complaint has been investigated and resolved to the customer’s satisfaction.
he could have been fired for giving you a discontinued product. would you like to see that happen just so you can get a crappy shirt
had to wait in line for 20 min
was cashing out while store was of people an had a lot of change an had to count 2 or 3 times before they got it right people got mad and walk out they needed to waited until they check some people out that you norma barrett
Read full complaint and 1 commentawful management
We have a General Dollar Store in out small town. Its one of only 2 places we have to shop. They are not dependable. Suppose to open at 8am and you never know what time they are going to finally get the doors open. Lots of people have stopped going there all together because of the workers that are working there. They all look nasty and spaced out. Cant this be fixed?
People in this town are sick of things that go on there. The doors to the store was left unlocked one night. Are you aware of that. The people that work there are rude and refuse to help the customers. You need to send someone in to check it out that they are not aware of. Its pitiful
The complaint has been investigated and resolved to the customer’s satisfaction.
Worked for them back in the 90's. Idiots run the chain, idiots work in the chain. Should change the name to Idiots General.
racist unprofessional
I had purchased a christmas present from this store for my son but when I took it home my wife and I decided that it was not apropreiate for a boy. I attempted to return the item the next day unopened, with receipt... The manager asked me for my drivers licensed which I provided along with the receipt, she looked at it and said "I don't like ny drivers licensed" then said the photo do not look like me. She told me she could not do the exchange because of this. I have been shopping here all the time, I could not believe the way in which this person spoke to me with people waiting in line to checkout, it was so embarassing. She had pulled up the sale on the register but did not complete the transaction because of my ny state id. It was enough that I had a receipt and an unopened item. The manager here is the most unfriendly, racist, unprofessional person I have ever came in contact with. By the way, I left her the item and walked away, I am not the type to argue.
The complaint has been investigated and resolved to the customer’s satisfaction.
what does your license from NY have to do with race?
filthy background music
Several times in the past week I have gone to the dollar general by my house. The background music is a station selected by the (Mostly black) employees, & its filthy! Sex, violence, the thug life, "capping a cop", etc. How can I take my granddaughter in there with that garbage floating thru the air? We do not allow that music in our house, & I darn sure...
Read full complaint and 1 commentrude managers
This is the worst store I have been in as a dollar general customer. The stores isle is crowed you can never get down a isle. The manager was rude her name was debra. When I asked her were the paper plate were she said ""down that isle ""with attitude. The employee looked tired and worn out with no energy like they have been working all night. During the day the store is filled with employees, but after 3 their are only 1 cashier. I was at the back of the line and it was back to were the greeting cards, it had to be at least 12 people in front of me. When the cashier called for help after 10 min the manager debra came down the isle yelling at the cashier cause their were only 5 poeple on that line. If she would have came earlier she would have seen how upset the costumers were for having to wait still after she called for help. Debras attitude towards her customers and her employee is unexceptable she should show some respect. We are all adult. Next time ill take my bussiness to family dollars were they treat there customers with respect and ill be sure to tell my family and friends not to shop there because of rude maneger. If she dont appreciate our money, lets not give it to her. I work in customer service and thats not it. Ive been in this community a long time, and I will start a boycott cause shes un professonal and rude.
The complaint has been investigated and resolved to the customer’s satisfaction.
What did Corporate Office say when you called them? Or Department Of Labor?
Corporate Office
100 Mission Ridge
Goodlettsville, TN 37072
[protected]
Or National Contact Center for Department Of Labor 1-866-4-USA-DOL
You're still the idiot.
PAPER PLATES ARE NOT A HUGE PURCHASE. WHOS THE IDIOT NOW .DUH PAPER PLATES.$2.75 YOU LOOK STUPID .REALY
Your spelling errors and capitalization of the whole paragraph makes me laugh. Maybe next time you go grocery shopping, we all know you were doing that, go to a grocery store or wholesale store. Dollar Stores are not meant for huge purchases. I worked at one for a year. I know the exact customer that you are. You're the lady that yelled at me because the sign in back said "All Chicken $1.50" and i had to charge you $2.00 for the extra large bag. The managers are always mean there. They have no real bosses to answer to themselves to they make up the rules as they go on. You're an idiot. Stop grocery shopping in a dollar store.
By the way a "Dollar General" shouldn't be in the airlines section.
very unprofessional conduct
While standing in line waiting for a cashier to cash out, there was three of us in line at the time. Three dollar general employees come walking up talking. The next thing you know is (I believe she was the manager) the one started yelling at one of the other girls and making threats. "i am the manager here I can make you work everynight, every weekend, and can also make it so you want to quit. I am 54 years old and could not believe what I was actually seeing and hearing while waiting in line to cash out in a place of bussiness like that. That was not a good seen and will not return so I don't have to see anything like that again.
A conseerned shopper
Joanne
The complaint has been investigated and resolved to the customer’s satisfaction.
What did Corporate Office say when you called them? Or Department Of Labor?
Corporate Office
100 Mission Ridge
Goodlettsville, TN 37072
[protected]
Or National Contact Center for Department Of Labor 1-866-4-USA-DOL
store operations
I went into the mt. Zion, il dollar general store as a last ditch effort to find a material I needed for a school function. However, when I went in, there was literally no clerk in the store. As I stood around, waiting for five minutes to be waited on, it dawned on me that the two women standing right outside the door smoking were the clerks. I stood there for another few minutes, then looked around the store. In the meantime, another customer came in and attempted to purchase some items. Again, the women stood outside, not even looking in to see what we were doing. The man and I both left at the same time, empty handed. As we were leaving, one associate sarcastically asked if we needed any help. The other laughed and asked us if we found what we needed. I have never been so insulted in my life and will never shop there again.
The complaint has been investigated and resolved to the customer’s satisfaction.
Unfortunatly this does not surprise me! I have been in that dirty store and the customer service is horrible.
What did Corporate Office say when you called them? Or Department Of Labor?
Corporate Office
100 Mission Ridge
Goodlettsville, TN 37072
[protected]
Or National Contact Center for Department Of Labor 1-866-4-USA-DOL
termination for no apparent reasons and no evidence of action
I was recently employed at this location and was accused of something that was brought to my attention that led me to my termination. The manager and assistant manager had it planned to fire me due to I was dating the assistant managers daughter and when we broke up for me to go back to my family, they harrassed me at my job and as well at other locations. The store assistant manager the mother of my ex girlfriend and her son are both employed at this store which is a matter of conflict of interest, as well as when the daughter and the mother wrote statements expalining that I had stolen a camera, with no evidence and as well as their complaints resulted in anger becuase i would not get back with their daughter, the accused me of the matter, however it was explained that the daughter was the one who stole the camera and the mother who is the assistant manager let her walk out wiht the merchandise. No one never investigated the issue they just terminated me, I even agreed to a lie detector test. They just terminated me for no reason and how can they and receive information and staements from a non employee and the mother of the person giving the statement. Blackmale!
The complaint has been investigated and resolved to the customer’s satisfaction.
EVERYONE HAS RIGHTS. YOU NEED TO FILE A COMPLAINT WITH THE EQUAL EMPLOYMENT OPPORTUNITY COMMISSION OR THE HUMAN RIGHTS COMMISSION.
Look up your state laws about businesses - some states do not need to have a "right to fire" policy. I live in Arizona and we do not have a "right to fire" policy. That gives any company any right to pay you what they want (even if under minimum wage) and gives them the rights to fire you with or without a notice of why they fired you. I would assume given the example you've given this rule would also apply to your state.
non-payment for hours worked
Monday, February 1, 2010
During the month of August 2009, I worked for Dollar General in North Arlington, NJ. In July they sponsored a Job Fair at their new location in North Arlington. On August 14, I began training with the Manager at that time, Pete Fox. On August 18, I actually began working at the North Arlington Location. On Tuesday, August 18, 2009, I worked from 9:00 AM – 3:00 PM without a lunch break, a total of 6 Hours; on Wednesday, August 19 I worked from 1:00 PM – 5:00 PM with no meal break, a total of 4 hours, on Thursday, August 20 I worked from 6:00 AM – 11:00 AM again no meal break a total of 5 hours; Friday August 21, I was out sick. On Saturday, August 22, I worked from 4:00 AM – 9:00 AM without a meal break, a total of 5 hours. On Monday, August 24, I worked from 4:00 AM -11:00 AM without a meal break for a total of 7 hours On Tuesday, August 25, I was off. On Wednesday, August, 26 I again worked from 4:00 AM – 11:00 AM with no meal break for a total of 7 hours. It was on this day that I was told that they had hired too many sales people, and that I was one of those being let go. At that time I was told that I would receive two checks for the hours that I had worked, I asked if I could pick them up, and was told to stop in the following Friday to do just that. When I asked for my check I was told that it had been mailed to my home address. Since I was terminated from this establishment, there has been a change in the Management at this location. On Thursday, January 21, 2010, I telephoned the new manager Ron and made an inquiry about my missing check. At that time, he stated that he would have to investigate my claim. He took my Social Security Number and stated to me that he would be in contact with the previous manager Pete Fox, and that he would get back to me. It is now February 1, 2010, and, I have heard nothing from either the former manager, nor the current manager regarding my back pay. Since making these inquiries; I did receive my tax forms from their central office. This tax document shows that my earnings while with them to be $330.00. The only payment I actually received was an earlier check for $120.00. Thusly $330.00 - $120.00 = $210.00 that I am still owed as payment for the hours that I actually worked. I am tired of playing “telephone tag” with these people; the evidence is clear, by the very tax documents that “their” payroll department sent to me. This document unequivocally demonstrates that I am owed this compensation.
I would appreciate any assistance that you might provide to help resolve this matter.
The complaint has been investigated and resolved to the customer’s satisfaction.
Call the corporate office. Also you can ask to talk to the regional manager, where the store is located. I would also call labor relations in your state. Believe me Dollar General makes a lot of mistakes. I use to be a manager at one.
What did Corporate Office say when you called them?
Corporate Office
100 Mission Ridge
Goodlettsville, TN 37072
[protected]
Or NCDOL 1-800-NC-LABOR [protected]) ?
district and store management
First off, I would like to express my sick distaste in the entire company of Dollar General for the following reasons. I have a friend that is an extremely hard worker and has helped run 5 of the Dollar General stores due to lack of employees and qualified management. She was fired over a situation that was totally out of her control. Yet there are District managers and Store managers of the WAYCROSS area Dollar General stores that find it okay to over-ride payroll hours in order to make their stores look like they are performing to premium projections...District managers who let my friend go Two Weeks through the entire christmas hollidays without a paycheck because payroll was messed up due to a store transfer. I am surprised that Dollar General is still in business due to the inept unqualified and uncaring corporate management in this region.
The complaint has been investigated and resolved to the customer’s satisfaction.
Does everyone who applies for a job get a hiring package, fill out a w4 and direct deposit information and take a drug test all before they are even hired? This is what my daughter is being told three weeks after filling out the hiring package. Now the manager is saying she was not hired even after she was told to come in for training. They put off the training for 2 weeks and now she finds out she isn't hired. I can't believe the company would pay for a drug test for everyone that applies for a job because that's what the manager is telling her. The manager said the DM didn't want her to hire my daughter because she was seasonal hel which the manager knew this information at the time she was "hired". Would have been nice to know this before buying uniforms for her to wear and turning down other jobs that have since been filled. Not a bet impressed with this outfit. I have never heard of such disrespect towards employees. She was happy to work there.
my complaint comes out of effingham illinois. i jus quit dollar general cuz of my MG... when i was hired on i told him i could only work days cuz i have only one car and my husband works 7pm to 7am and he told me that was fine and i said i would work a night shift if someone called in ... he continuously scheduled me nights every week and i had to figure out somehow to be there and to get home... i live bout 20 mins outside of town so it was hard... but he can leave when ever he wants cuz he is on salary and he dose all the time and jus dosnt seem to care... he works everyone else like dogs cuz he can and somehow he gets away with it... i can only hope that the new GM can see what i have seen in the 3 months i was there. if every DG employee did things the way he dose there would be no one to work there
Back in the 90's, I had a DG dist mgr tell me Wal mart was behind the times when he interviewed me in GA .After I stopped laughing, I got hired by another company. Later DG was invesigated by the SEC for cooking the books to make their stock look more favorable to the stock market. This company is for someone looking for temp employement. Hardly anybody retires with them. DG doesn't want you to. LOL
My complaint is about the dollar general store in Henderson la. store number 847 there are the most rudes cashier every to work in this store.If you are a routine customer they seem to look down on you which I am, this was the final straw for me on Aug.09, 2011 I went in to return an item the cashier told me I needed my receipt, which I did not have, I only wanted the same item I previously brought but just in a different color, the price was the same.She refuse to accept my item than went get the manager which she had a chance to counsel in the back before they came to the front.The manager when on an agree with the cashier. I than left there store and went to a different dollar general which accepted my item, then I ask them about there return policy and she stated without a receipt you can get something else in the store are a gift card.So I explain what happen at the other store she then advice me that it seems to be a personal matter against me and that cashier that giving me a hard time, becauxse she said it is really up to the manager to agree for the return and clearly the cashier that does not like me got to the manager.What makes this so inconvenient is that this dollar general is 2 miles from my house so now on I will have to travel 7 miles to the nearest family dollar store.
Hi my name is Rosemary Rankin and I do not have a complaint but a praise.I would like to say I live in Sayre, Ok and I take my buissiness to Dollar General Store in Elk City, Ok store #03239 cause the manager I thank her name is Gillian is so sweet and freindly needless to say very helpful.I hope ya'll will never conceder to get reid of her are she nevers quites I love to go when she is there.
Thank You For Your Time
Sincerly Rosemary Rankin [protected]
my problem is with Flora, MS Dollar general address 117 Progress Drive P.o. Box 288 phone number601 879 8843. i am a I very displeased customer and will choose Frde instead of Dollar General from now on. I had fone on Dollar general website to print coupons the night before i shopped and used my ink and paper which cost money to print coupons. And little to my knowledge that when i went to the register they would NOT accept their own coupons even though i got them from their website! i was furious! i then left the store and called back to talk with the manager and he told me over the phone as well that even though they say dollar general and i printed them from their webste and the register scanned the dcoupons they had to remove it because they don't accept internet coupons from their website! my question is why do they even have the option online at all. I will not spend my money there anymore! i am going all the way to the top with this i am going to call corporate until i get answers. wsre have familes out here struggling to make ends meet and trying to save a buck on items that offer coupons so we can pay for this high rising priced gas and they kick you in the butt!
ive ran into same problem at the gaston, south carolina.store
my complaint is against store manger in gaston south carolina.she is never in the store the other girles, working, cant do a return without suprv permission.this causes jam at checkout .i have had to leave a buggy fill of merchadise more than once..i have been told, by some of her co-workers that she goes home on booty-calls with various delivery drivers..that puts, , stuff out back door for friends to pick up. wish dollar general would do something about this manager, she is driving customers away
SHE SHOULD FILE A COMPLAINT WITH THE HUMAN RIGHTS COMMISSION OR THE EQUAL EMPLOYMENT OPPORTUNITY COMMISSION AND THE LABOR BOARD.
your not kidding... i was terminated for same kind of thing
Dress code
It is ridiculous that I work for a company that forces you to beg for donations from customers that not only for obviously reasons have no money or would not be shopping there but are made to feel bad for not donating their money. Plus, once again our dress code is changing and guess who has to pay for the change? Employees! DG will not even provide the...
Read full complaint and 58 commentswe need better management
I have worked at the DG in my town for over a year now. I still work there, and I am in school at a local college full-time. I keep my job because around here especially, jobs are very hard to find. I have very few complaints with my job itself, I actually do not mind my job. I love to interact with people, and I just about know all of my customers by name. The pay really sucks, but other than that it is a job. My Store manager, though, seems very sexist. In the last year I have worked there, we have had at least 4 new people hire in, none of which are male. We have an all female staff except for my store manager who is a male. All of the girls that he hires are, well, young and pretty. Most of the time they do not even do their jobs. I do not mind working hard, but sometimes the trucks and lifting gets rough. We have girls who cannot lift due to pregnancy and others who just refuse. I know many men who need a job and would be more than happy to work. I just feel like he is being sexist in his hiring. Not only that, but our assistant manager is lazy. She does nothing when the SM is not around except for sit on her butt and talk to her friends and family on the phone. She has been suspected of taking money. When I say she does absolutely nothing, I am not exagerating one bit. The store manager has been informed and talked to about her behavior several times, but has never confronted her. WTF? I think our store is in desperate need of better management.
The complaint has been investigated and resolved to the customer’s satisfaction.
well you know the change to being an openly traded stock does have that effect on retailers ruralshopper.
I have shopped at Dollar General for 40 years. I live in a small town/rural area. It used to be a store that would save you money. Not any more. They continue to jack up the prices and put the raised price in such small font that many do not notice until they pay the bill. I have also noticed that the food items that are there for the Mexican patrons are way over priced. The Dollar Store should not gouge the migrant workers.
Their customer service is almost a thing of the past it seems. Today I stopped at the dollar store and spent about $26.00. I had intended to ask for change $1.00 in quarters for the news paper machine. I went back inside, stood in line a long time and they refused to give me change, saying that I had to make a purchase. I already had told the cashier that I just made a purchase. If I wanted to get change I would have to make another purchase.
I think that I will save money if I shop at Fred's. It seems that Dollar General is pricing themselves out of the money saving category. Dollar Tree stores have many of the same items and only cost one dollar per item.
Dollar General has many, many stores and they are big enough to still offer money saving deals on all of their items. They have just gotten greedy.
not worth it
I have worked with Dollar General starting off as an Assistant Manager in December of 2007 to later get promoted to Store Manager in June of 2008. I ran a high volume store with only 4 employees on staff. If my employees couldn’t get the work load done, guess who had to step in and finish it. Yes, me. The STORE MANAGER. It infuriates me to think of how much this company really doesn’t care about its employees. I see all the time how they’re getting sued left and right. Gee, I wonder why. I had other store managers come and help me at my store every other week it seemed because I didn’t have the time to even look for new employees let alone hire new ones. Once those other store managers glanced at my schedule and saw that I was working about 80 hours a week, they looked at me and said “Is this your REAL schedule?!” Well, yes I replied. I didn’t have a choice. I had to be at the store due to staffing issues that my District Manager wouldn’t help with, basically, I was doing everything myself. That store wouldn’t run without me being there….period. Working for this company took a hard downfall with my life. My personal life. I was never at home anymore to be there for my kids, I honestly didn’t even have a life. My own doctor warned me even that I should look for another career to pursue cause this job was about to kill me, that’s how hard I was working. My kids eventually had to go live with their dad because they hated me that much more for having spent so much time at this place. That’s how much overtime I worked. Some weeks, 80 hours, some weeks even more if there was a corporate visit. Working late nights until 4 or 5 am, or even overnight since being there since 6 am to open the store that same day. It was close the store for the night, then wake up and go open first thing in the morning. All the time, never failed. Sure I could have my employees do this, but they always called in or always had an excuse not to show up. When I brought these matters to my District Managers attention, she said it was up to me to hire new employees. Well ok, no problem, but if I’m having to do everything else in the store at the same time as being a manager, how am I suppose to run this store efficiently? I can’t even be a “manager” if I can’t even get off of the register long enough to even LOOK at applications. I even worked at OTHER stores to get them prepared for corporate visits because we knew they were going to get visited, and we must have stayed at that store scrubbing wax and other debris off of the floor, laying cement in the front foyer, painting posts, proping their stores to where they looked emmacualte, ect. We did it all. And I’m sorry, but this was NOT in my job description. If they’re looking for a cheap way out, they’ll do it. And they’ll use anybody that knows how to do whatever it is they want done. I thought in my own mind that being a manager was to manage your people, your schedule, your store and inventory. Being a manager at this company means going above and beyond every day until the point where they almost kill you. And trust me, that is NOT AN UNDERSTATEMENT! I truly regret ever working for this company and really putting my blood, sweat and tears into this so called "management career" due to the lack of ethics this company stands behind. Worse off than that, they turn a blind eye to their own managers including me when it’s profiting them not to have to pay for someone’s hard earned paycheck for all the crap they put people through. I hope this letter gives you somewhat of an insight on what a lot of “managers” go through working with this company. I too have once before talked with lawyers on going after them for all of the overtime I have put in to try and get some kind of compensation on this. It’s against strict labor laws in the US no matter which county, or state you live in to work people like this and NOT pay them. They’re excuse is that they “classify” our store manager position to be EXEMPT from hourly salary so that we can be there to run the store all hours of the day/night. Which I’m sorry, but when I was hired, no one told ME that I was going to be doing. Seems like this particular company comes up with all sorts of ways around the truth, other than the truth to appreciate how hard their employees really do work for them. To me, that’s just sad. I no longer shop nor reccomend this store to anyone I know now. I have boycotted the whole business no matter what products they have either in stock, or how much cheaper they sell it for in this tough economy now a days. If you're reading this now, I would take a step back and really consider just how well you have it, and how much trouble it would be to go out of your way to pay for an item that costs $2 rather than paying $2.50 just to please your self consciousness. NOT WORTH IT to let this company profit off of the people that truely know how hard work really pays off...But that's just my opinion...
The complaint has been investigated and resolved to the customer’s satisfaction.
I cant stand this company. The payroll numbers you are given compared to the tasks that need to be done are just crazy. the worst part is i transferred to a new store to work why i attended college and was promised at least 25 hours a week. I didn't end up getting an aid for college so i figured ill work and try to save up money until i can afford to go. 3 weeks ago i was scheduled for 37 hours witch i was very happy about. the next week it dropped to 27 witch sucks but still is around the 25 i was promised. last week i work 18 hours and this week i have 14 hours. my boss told me that he had seasonal help he was going to get rid of but ended up waiting to long so they are now regular employees. we have been through 4 different district managers in the last 2 months. this company makes no since with anything they do and they don't give a ### about there employees as long as there getting there money. i was never given my 6 month raise that i was told about in September of 2009 because evidently the changed policies in Feb of 2009 but arn't sending the new policy books out until next week. there are to many flaws in the way they treat there employees and its impossible to get anyone to hear what you have to say and get anything done.
Wow does this post sound way too familiar... Its sad when the LP supervisor asks you "do you really work all these hours?" (when I was taking care of 2 stores) and then turns around and tells you that if so and so was here you probably won't have a job.
I was an Asst. Mgr. at a Dollar General and I understand what you went through. It's just like you said. I was even illegally put on Medical Leave at one point and had to get Advocacy Inc. to help me get my job back. I had a nice store and I loved my customers but I was being worked nearly to death. The pay is awful too. Just be glad you're gone and not having to deal with it anymore. I quit voluntarily after almost 4 years and they have a new DM now and the first thing she did was fire the Mgr. and bring in her own Mgr.
greed
Recently I went into dollar general to purchase things that I needed for my home. I usually spend $35-$40 a week in the store. The way things are now a days, we have to watch what we spend. The cashier was pleasant enough, but I was continuously asked to donate to not only one, but three different charities! I looked the company up on line, and this is a multi million dollar company! So why are they asking the average shopper to contribute to these charities, when they have such a high prophet margin! You know that they will take the credit for the donation, but the company itself dropped no money into the bucket. All they manage to do is drive away thier customers - send them straight back to walmart. I personally would rather deal with the crowds then feel like I was just charity raped!
The complaint has been investigated and resolved to the customer’s satisfaction.
We are expected to ask. In my district we are expected to bring in $14 a week ($2 a day, which is not a lot) in literacy fund. The title of your complaint is 'Greed'. Really? Is it greedy to facilitate donations? When I ask the cutomer if they would like to donate their spare change to the literacy fund (oh the evils of helping kids learn how to read!) most of my customers do gladly (probably because they are NOT greedy and understand that 23 cents is not going to severely impact their lives but could really help somebody else) and those that do not donate are not harrassed and wished a good day just like everybody else. The fact that you felt the need to post this (a defense mechanism based on your guilt for greedy sentiments) shows that you really need to get a life, or wait, even better! maybe try to help someone else!
No one likes asking for donations, but we get into serious trouble when we don't ask. I'm not going to lie though, when it's just me and my cashiers, I refuse to ask. I work in a terrible neighborhood, and everyone pays with EBT food cards and EBT cash cards, and spare change. Do they really expect someone who paid for a loaf of bread with nickles and dimes to donate to a charity? No, of course not. I only ask when my store manager or DM is there. Let them ask, and see how it goes for them.
I too hate asking for donations. I think everyone at my store puts in a little bit here and there to try and make up for not asking every person. We've had complaints to home office about asking for money, but yet its the policy. Go figure.
I know how you feel. I work for Dollar General. I hate asking people to donate. If I do not I am expected to put the money in myself. I thought that was illegal for the company to force me to put my own money in for not asking for donations from people so I complained to the Department Of Labor & I was told it is not their problem! I have no idea who to go to. If people were made of money they would not need to shop at Dollar General for cheaper prices. I have been at Dollar general for over a year due to not being able to find another job yet. I still make minimum wage & only get 23 hours a week.
age discrimination
I recently was let go by this company. The RM has a history of pushing people out who all just happen to fall into the 45-65 years old category. They all seem to be getting replaced by others who are less than 40 years old. This is occurring at all levels, DM, SM and Associate. How do they continue to get away with this?
Read full complaint and 8 commentsmangement
I was former employee of dollar general (Jackson heights) murfreesboro tn for five months and several stores in surrounding area with no problems and even was asked to come give help when needed. New manager was transferred in, and all of a sudden everything was completely different - (Ex. Not permitted to count drawer before or after shift, payroll always being cut, bringing in "her" people who don't have a clue regarding customer service, she herself rude to customers and employees) this company is infamous for "promising" the world and delivering absolutly nothing - then if you leave you loose your "creditablity" same old, same old i'm gonna, i'm gonna. (Theme song)
Personally would not recommend anyone to work here!
The complaint has been investigated and resolved to the customer’s satisfaction.
I feel ya there been with these pukes for 18 months 3 store managers 2 dms and 15plus hourly employees they treat you like dirt. If you put in the kind of time I have they'd rather outsource some 50-60 year old to take over instead of give someone a shot thats been in their store 1.5years. They hole company is a joke you report internal theft to a dm and you gotta go to corporate to get a pos taken care of. If you want a promotion get your knee pads and some good mouth wash cuz you'll be blowing a district manager for the next 5 years to get a dollar raise all stores are the same and all dms are stuck up ### that brownnosed to get a salary.
I work for a Dollar General in Columbus, Georgia and I TRULY HATE IT. I dont blame you for quitting, its just that I need this job so I can get through college and the economy is bad right now, so it would be hard to find another job right away. My main complaint is my lazy [censor] manager. By the way, I am a "supervisor stocker", as he calls it, I dont get paid more or watch over anybody, its just a name with more work. So after me, another stocker and the manager are finished stocking whats on U-boats and Rolltainers, it is my job to clean up, take out the trash (which is real full every single [censor]ing day), make sure there are no boxes on the floor, and thats about it. Well, the manager just leaves boxes on the floor and expects ME to pick them up. Even though there is another stocker there, he tells me to do and that really pisses me the [censor] off. And then on top of that, he tells me to stay there later than I have to be, I got [censor] I need to do. One day, I am going to snap on his [censor] and I may lose my job, but it will all be worth it... [censor] DOLLAR GENERAL, IT IS A HORRIBLE PLACE TO WORK.
theft
I am from a small town went shopping about 30 min from were Ilive in TX . I went in to look at all of there christmas items went to get soap and items i needed. I heard the store manager and the cashier talk about how the lady got out of there site. I thought there were talk about someone else until i was followed around the store the cashier was on every...
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I'm a Asst. Manager and we would have called the cops. I NEVER accuse anyone of stealing unless I see it with my eyes. Not all Dollar General's are like that. Ours is like a family. with our customers. Get them out. Dollar General has strict rules and DO NOT put up with people being rude to customers. So sorry this happened.
Thank you Zar, the truth comes out.
I agree with the OP, they do treat employees unfairly, but surely as the mother of the employee your opinion is biased. Also if I found out my mother/father wrote a letter to my place of work I would be embarassed.
I don't know which Dollar General mami2004 has been working at, but they do tend to treat their employees badly. I have worked there for 3 years before I quit. As for those saying that her boyfriend was not allowed inside after closing you are correct. It clearly states this in the employee handbook that family members are not allowed inside the store after the store is closed and if they are allowed in it can lead to displinary action. This is the same handbook given to all the stores so even before you say it, this rule applies to your store Mami. Perhaps you should have read the hand book they gave you when you were hired.
Judging from the comment that you left Mami2004, perhaps it is your rudeness and attitude which got you fired?
"I WASNT REPLYING TO YOU ANYWAYS ITS NOT YOUR ARTICLE! I DIDNT GET A BRAKE BUT IT LOOKS LIKE YOUR GOING THRU MENAPAUSE! GERT OVER YOURSELF!"
Who cares whose article it is, this is not your article yet you choose to reply. Irish and everyone has every right to reply as you do. Just because they don't share your opinion does not give you a right to tell them that they can't post since this is not their article.
" 24 yearls old. i wasnt rude until she got nasty with me. i"
That is the same excuse that five year olds use. But instead of saying "she started it" "she did it first" so basically you are no better than her.
Also just because you don't know about the no customers after store closes does not mean you did nothing wrong. Try telling a police officer you did not know what you did was illegal when he arrests you. Won't allow that excuse and that won't stand in court. You claim that you are 24 years old but you don't act that way.
Just so you know most companies don't allow customers after the store closes. Perhaps if you were a more decent person they would have let it slide, but my guess is that you are as rude as you are online when you are face to face with real people. They used that as an excuse to fire you. They obviously fired you for a reason, you may not be honest about the real reason, but I am sure they gave you a reason. You claim that you have a new job and that makes you a better person than you were before. If this is true than you must have been a real terrible person since your improved self is not that good of a person. However I doubt from your attitude that you are a better person just by reading your rude response. You may find my response rude, well sometimes the truth needs to be told that way and sometings the truth hurts.
if she wasnt replying to me why did she say mami2004 thats my screen name? or isnt it?
okay im 24 yearls old. i wasnt rude until she got nasty with me. i didnt pay attention to her age for real.
mateers fact irish I DID IN FACT HAVE MY DRIVERS LICENSE MY CAR WAS IN THE SHOP. AND HE WAS ALLOWED IN THE STORE! IM A SECURITY OFFICER NOW SO IT IS BETTER.. YOU ARE KIND OF RUDE BY THE WAY KEEP YOUR NASTY COMMENTS TO YOURSELF I WASNT REPLYING TO YOU ANYWAYS ITS NOT YOUR ARTICLE! I DIDNT GET A BRAKE BUT IT LOOKS LIKE YOUR GOING THRU MENAPAUSE! GERT OVER YOURSELF!
Iworked at dollar general for 2 years as an assistant manager and it was really really bad they only paid me $6.25 an hours that was pretty low of dollar general. I locked up the store and my friend cane to pick me up because i didnt have a car. so i let him in because this dollar general was in a bad area and they fired me the next day. it was better for me because i didnt do anything wrong. But it just made me a better person and i love my new job!