Dollar General

I am inquiring about filing a grievance against Dollar General after experiencing the worst encounter with a Dollar General Employee in Clarksville, TN at store #2410 at 8:00 pm on the evening of June 13th 2021. I was extremely distraught following the incident and emailed my dear family friend Stephen Easton who himself own 4 dollar general stores in a different state. He was trying to help me escalate my complaint but we received no response thus far and rather an undeliverable automated message. So I am trying to resend to that email address, and get someone to take my complaint, before I publicly use the resources of social media, and news media outlets to get the attention of Dollar General Corporation, as I hope this employee doesn't represent the values or mission of Dollar General.

An employee kicked myself and my husband out of the store in front of 2 of my sons while we were checking out because I went to grab a salt and pepper on a different isle while she was ringing up the rest of my stuff and she told me I could not add it to the buggy because they were closed. She proceeded to yell at me, totally disregard what I was asking her about getting the last item because I was dropping my son back off at college and he has no job and no other way to get these items. So she then proceeded to close her register by voiding out my transaction and would not let me pay for my items; took my shopping buggy away from me and had me kicked out of the store.

I have shopped at Dollar General my entire adult life and have never been disrespected or treated like this. I asked her to call the police because all I was trying to do was paid for my items but she refused to ring up the rest of my items and snatched my buggy and kicked me out of the store.

I've tried to call the number from the outside of the store to leave a message with somebody at any kind of corporate headquarters but I just would like to know what would be my best course of action?

I now have to do my shopping all over again across the street at Walmart before I can drive back to Nashville and right now I'm just absolutely devastated to have this happen in front of my sons and after getting a buggy of over $175 of items, I have to go find it all somewhere else at this time of evening.

Any help and guidance you can offer would be greatly appreciated.

Best regards,
Tondalanéa Scott

I am a customer and shareholder. I have on two occasions been dismayed when the Capron, Virginia closed early; once @ 9:00; once @ 8:00.

Ronald Welcher
[protected]@gmail.com
[protected]

On 06/09/2021, I was shopping in Dollar General store# 15599 address
102 East Evergreen, Achille OK 74720. The store had approximately 6 shoppers at this time. As I was finished shopping and headed up to the cashier I observed one female waiting in line to be checked out, I then stood behind her and waited for approximately 4 to 5 minutes, before I made my way to the front counter I witnessed 2 of the employees in very back of the store, they were laughing and joking around and being loud.. As myself and this other woman was waiting for someone to check us out she made a comment to me that she is so sick and tired of no-one being up front to check her out, also at this time 2 other people came and stood in line waiting to be checked out. At this time I did holler for someone to come check us out and finally he showed up, saying something under his breathe and having an attitude. Please do something about this employee, I have personally asked him to be professional and do his job and take pride in his job, he just laughs at me and says oh well this is a paycheck. The manager of this store is allowing this happen and honestly she acts the same way. The name of the employee is Michael Kramer Williams and Lyndsey Robinson and Marissa Philips. Numerous, numerous people are complaining and refusing to come back to this store.

I went to the Dollar General on Broad St. Pittsburgh Pa. 15206. The store was so cluttered you couldn't even make it through some of the aisles. You can see a bucket of dirty water with a dirty mop in the middle of the aisle. Not only was the store filthy and cluttered, there was no air conditioning! Won't go back!

Your store located in Galway, NY 12074, the corner of Rt. 147 and Rt. 29 has been having trouble checking out customers who pay by credit card and this has been happening for over a month now. It started with an "upgrade" and hasn't been working properly since. I'm telling you this because "Stewart's" is right across the street whihc I used to frequent but changed when your store was built and operating. However, with your problem about the checking out will make it more convenient to shop across the street at Stewart's. Please consider this notification.

JR Hewitt
Galway, NY

I live in Cottontown Tennessee and was thrilled we were getting a dollar Store. Day one, carts in the isle, staff outside smoking, shelves empty. Today, June 7, 2021, refrigerator empty, shelves sparse. I had a list and will have to go tomorrow to finish my shopping. I complained to the cashier and she babbled about truck just coming in and had to count inventory before stocking. I have worked in retail, I know about packing slips and counting what comes in and not. She was in the office along with someone else. I have complained before and it did get better however today was a constant challenge getting around carts in isle. You were carrying buttermilk, no more. This is a rural area and not to be cute but we make biscuits a lot. You don't carry pie crust? I am so disappointed. There is a young lady there that is on the ball but haven't seen her is several weeks.
Tammy F. Adams

The assistant manager at the freedom Wisconsin store, Mitch? Is terribly rude to customers continually. He is insulting he is very unprofessional and I do believe this needs to be addressed.
He is rude to customers who choose not to wear a face covering.
He insults people with a very short rude response to any question asked.
He makes a scene at the checkout every time am IN this store and it just isn't right the way he treats people.

I was in Dollar General, and the broadcast was a talk show about black systematic racism. This made me very uncomfortable. Please do something about the radio stations that you allow to be played.

Something is seriously wrong with your milk. It's every gallon every time. It has a distinctly awful taste. The Dollar General near me in Hazleton Pa is very convenient but now I'm forced to drive an extra 5 miles just for milk. Please either change the dairy farm, the brand, the refrigeration system...something. why is it dollar general is the only store with horrible tasting milk.

Visited the Dollar General on Boyds Bridge Pike in Knoxville, Tn. yesterday about 5:30 p.m. There was trash on the sidewalk outside the store. Even a pair of women's shoes & trash in the foyer area. I did not see entire store, just got what I needed & left. The day prior, I went to the one on John Sevier highway. I was second person in line. The first person was attempting to pay when the computer froze ? & order could not be processed. The clerk tried repeatedly to get computer to work properly, including rebooting. She stated this happened frequently. After about 15 minutes, I left without purchasing anything. There were several customers in line & @ least 2 people left without purchasing anything. The clerk was working alone.