Dollar General

I Ealla Moore was in your store in Inverness, MS Store number 19950 about 11:00 am Saturday morning April 18, 2020. I was treated so rude every other customer that came into the store was complaining about her attitude. She was snapping everyone up and being unprofessional. As I walk into the store there was a signup that read three paper products per customer. I wanted to purchases two packages of paper towel as I approached the counter I heard her saying that my children are at home I am tired of telling them that they could only by one paper towel and one tissue they suppose to be grown but they act like they can not understand. There was no sign up in the store that stated this. A customer asked for bleach her response to them was I can not do anything as long as people are coming in this store. I believe her job is to serve the customer not to make them feel less than a human being. As I made my way to the counter she began to talk crazy to me so this caused me to respond in a very negative way whereas I used some profanity toward your employee. At this time she said I am going to call the police so I said yes call the police so I can show her the sign in the door that's when the other employee went to the door and took down the sign. That when she opened her mouth and said she had a gun in her car and that she would shoot me my response to this was going ahead you are going to have to shoot because I am not scared of no gun. There were a store full of people at this time. My complaint does you allow your employees to be rude and degrade your customers or, talking about shooting them as much store violence this country has seen. As angry as I am now the experience that I had at my home town store will never be forgotten by me nor my friend that was in the store with me at the time.

Your store in Alvarado, TX . Needs wipes at shopping carts no one employees and customers have no face coverings . Isles are crowded Boxes need to be unpacked no room in store . I will not return until pandemic is gone … I did not feel safe at all in store when I asked about senior hour they said it was open to everyone, they did not just have seniors in. Anyone could go in, that was not the point of senior hours . Thanks .

On 4/15/2020 and other dates I have shopped at the DG store on Pine Hollow Rd. in Kennedy twp. 15136. The shopping carts are being used by customers and not cleaned or sanitized after they use them. The store is understaffed and no one there to clean the carts. W ith the Covid19 virus so easy to catch from others this is a real concern for me. Dollar General needs to have a dispenser with sanitary wipes at each entrance so customers can wipe the cart before using it. That would be a good thing for public health!

So I am a regular at the dollar General on University Dr in Huntsville Alabama. You all do not care for your employees. Always out of gloves. You do not provide mask. There is no shield up to stop them from getting sick. We need them. I was talking to a newer employee, Ardemise, and she has a newborn baby at home and comes in and never complains. When I say something about her work conditions she smiles and just says she stays sanitized and makes sure her customers are safe. I've seen her spray baskets and wipe handles all throughout the store. She has gotten in her hands and knees to find things in the back of the shelf for me but yet y'all do nothing to protect them?! Do you not care about their families? They don't even make double digit income. She would make more money and be safer on unemployment and when I asked about that she just insist she is there because someone needs to make sure the community is taken care of. I am disgusted at management not at least having the plastic shields up. That store is known for the homeless community being near so she is putting her child at risk just to make sure they are open for people like me. Moms that are short money I've seen her buy items they need during this pandemic which really just pushed me over the edge. All this chaos and she is serving and caring for others. She isn't scared for her health, or so she says, but she is making sure we are okay. Well I am scared for her. What if she is fine and her baby gets sick. We need people like her who care for others. We also need Lysol and toilet paper. Fix the work conditions or we will have to take our business elsewhere because they aren't protected so I will not expose them.

Like many residents of our small town, I happily welcomed the arrival of the local Dollar General store; it was well stocked, clean and bright, and offered residents increased shopping opportunities.
But the store is becoming increasingly disappointing in some ways, mostly because of cluttered aisles. When I say cluttered, I mean aisles partially blocked with unstocked merchandise, and rolling carts full of same. This is undesirable, if for no other reason, from a safety standpoint. One of the main aisles in particular has been clogged with carts that have been in in the same spot for several weeks. Local residents are now muttering about the clutter. There are two young women on duty in the late evening who, while cheerful and friendly, conduct themselves much like schoolgirls on recess, seemingly taking every opportunity to visit, while stacks of merchandise remain unstocked.
On a positive note, the young man who is apparently the manager, sees to it that the store is clean, and that customers' needs are met; he is cheerful, helpful, and attentive. He is definitely an asset, and is community minded.
I bring up these concerns because I would like to see the store remain a viable shopping option for our community. I fear, however, that if the trend
continues, this store will one day soon become like some of the cheesy, extremely cluttered Family Dollar stores in Amarillo.
signed, Michael Paschel

First I wanna say it is the principal of the situation, I am partially disabled n don't have a car or don't drive also elderly. I bought the hair color n when I went to use it half of it was missing the bottom was taped so I didn't notice it I was disappointed n now I don't have the receipt and don't know when I will b able to get back to the store I really wanted to color my hair for easter. The employee who taped it up should have looked to make sure everything was there before putting it back on the shelf

1st: The clerk at Store 09768 was coughing, & indicated she didn't feel good. During this pandemic time, she needs checked by a Dr. It seems there is no protection for the workers or protecting customers. They are on the front line. 2nd: the eggs were priced 1.65 earlier in the week, on Saturday morning I went to buy more eggs for my mom & the price tag was gone, I figured the price was still 1.65 but the receipt showed 3.65! Outrageous! The eggs should've been marked .

I put the '$5 off $25' digital coupon in 'my coupons' on my DG app, but it didn't show up at the register when my daughter went to check out. She entered our phone number like we always do. Because I wasn't there with the app, the associate was unable to override it so we were not able to save the $5 :(

Date: 04/11/2020

Thank you,
Lori Boston