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Sanitation
The dollar general store located at the corner of davis park road and linwood av. In gastonia nc does not enforce the employees to wear face masks, nor does the store provide any cleaning wipes for the shopping carts or even have a cleaning program for the shopping carts. I find this to be totally unacceptable during these times and will be filling a complaint with the state health department if this is not resolved.
Read full review of Dollar GeneralRude boss or so she thinks she is!!
tonight I went into the dollar general location here in pavilion, ny and have done a lot of business in the store.i got treated like a 4 year old as I went to get rug shampoo and she said I had to stay behind the counter.i said I have poor eye sight and always went to get my own shampoo.she has dark hair and glasses someone must have gave the [censored]some...
Read full review of Dollar GeneralUnorganized store, service
I live near store in McDaniels Ky, We are avoiding this store as much as possible. Reasons: Very unorganized, poorly stocked, always out of stuff, long lines at check out, one checker. My wheelchair cant get down isles
One good thing, they recently added some fresh produce.
Please hire enough people to stock & keep organized. Add self check outs.
Stock more milk, juice, ect.
Thanks to your new store in Harned, Ky we go there instead which is about 10 miles away. McDaniels is less than a mile. Thank you,
Regarding visit
On Tuesday, September 8, 2020 at 10:15 a.m. I went to the Dollar General store located on Village Road, Leland, NC 28451. Before I entered the building I put my mask on my face and read the sign on the door that said "Mask Required" with the male and female on the sign with their mask on. The first person I encountered was a vendor close to the front door putting product on the floor. He not only did not have a mask on his face, he did not even have on around his neck. As I walked through the store, I encountered 2 employees with their mask under their necks. I asked one of them, "Aren't you supposed to have your mask over your nose and mouth while there are customers within 6 feet of you"? She just looked at me like I had a third eye in the middle of my forehead and never said a word. I told her I would not shop in a store that would not follow State guidelines and I walked out. I know that it is hard to "make" customers wear a mask but it should be mandatory for employees for their and my protection. It's the law in the state of North Carolina.
I would appreciate your response to this complaint. My name is Alice Bullard. E-mail: [protected]@ec.rr.com.
Masks
Hello ever store down here in Corbin ky, they allow people in stores with no masks on, Oh the sign is at door, but they dont say anything! cuddos to Saves alot stores, they wont let them in,
Read full review of Dollar GeneralUndeposited money
I bought a green dot debit card in the Dollar General in Strafford, TX 79084 just to find out that the $50 that I deposited never were deposit and now they don't want to give me my money back and I want a refund I spoke to the manager but I'm not getting anywhere to make things worse the serial number on the receipt it's not the same is there one in the...
Read full review of Dollar GeneralNothing on the shelves
So every week there is no dg medicine or actually any kind of medicine on the shelves, the coolers are never stocked. 3 weeks in a row there has been no medicine, I ask and she says that she can go get some that she knows where they are. She works 60 hours a week and still never have the store stocked I was in there today and 3 people said the same thing!!!...
Employee at cash register
I own a charity company, went into one of you store 9/3/20 around 2:30 at 8105 antoine dr/w gulf bank houston tx 77088, to see if their was some construction paper . There wasn't any soo I proceeded out the store the clerk who was a young man with glasses stopped me and said are you STEALING I need to check your purse, I said excuse me did I hear your right...
Read full review of Dollar GeneralClover valley milk
You have taken Pet Milk out of your stores and replaced it with Clover Valley brand. This milk is not good and I have taken back several gallons which is still in date but spoiled. I am going to stop buying at Dollar General and go to Walmart if Pet Milk does not come back into the store. Pet Milk is fresher and tastes alot better. It doesn't spoil as quick...
Read full review of Dollar GeneralUnethical behaviour / very rude manager / strange guy going in and out the employee room / no items keyed in for accurate pricing
On 09/03/2020 at approximately 4:40 pm i was shopping at your store at 3104 W Old NC 150 HWY Located in Crouse, NC 28033. I went into the store me and my daughter to buy some coca cola products that were on sale and just a few more items. When walking into the store there was only 1 cashier at 1 of the registers clearly she did'nt have on a mask and I have...
Read full review of Dollar GeneralComplaint
Store #07768 in lubbock texas employees as well as all other stores need to be aware they can NOT inforce wearing a mask! Please let them know, employees jobs do not include harrassing customers about having a mask ty!
Read full review of Dollar GeneralRules
On Aug 31st, I went to the DG on S. Rock Rd. I realized I left my mask in the car and was walking back when a mask-less couple approached. I finally entered the store to witness at least 6 patrons in line without masks. There is a visible "masks required" sign posted on the door but noone is enforcing this mandate...200, 000 deaths! This is unacceptable and irresponsible.
Read full review of Dollar General and 1 commentUnorganized workers!
Our store has been clean and organized until now! I know we are in a pandemic this is not about empty shelves! We are shopping off carts while workers are flirting around the store doing nothing! I had to move a full cart of empty boxes to get my dog food! Every aisle you try to navigate either has a large cart in it or 2 employees. Shooting the breeze! I stood in line waiting my turn only to have a lady walk in the wrong way and boom a girl is there to help her with her return and then not even help people waiting! And never are there more than 1 cashier! The store needs new management and some employees need to be let go of or supervised!
No masks at the ashland store :- (
I was just at the store in Ashland, Virginia on yesterday. There are signs on the door that say you must wear a mask when entering. When I went in the store with my mask on I encountered 5 people including the cashier and NONE of them had on masks. This is not the first time I have gone in and seen customers without a mask nor this cashier. I like shopping at this store because I find good bargains, however, I feel like I am going to have to stop going because I cannot go into places while I am trying to protect them by wearing my mask but no one cares about protecting me. Please get this corrected so I don't have to stop shopping here.
Maskless manager and employees waiting on customers - pandemic
So, in Texas it is a LAW to wear masks in any public place. Just like it is a law that you can't smoke in the store nor drive down the street at 120 mph. It is a law and NOT a choice to wear a face covering of some sort when dealing with the public (customers). So, on August 27th, I go into the store located at FM 741 Forney, Texas and as usual, the...
Read full review of Dollar General and 1 commentCustomer service employee - Yolanda
I went to the Dollar Store located at 958 E Rodeo Road in Casa Grande, AZ and was terribly disrespected by your employee Yolanda. I asked her if she could hold a moment while I got a box for my glue gun. There was nobody at the register just me. She didn't offer to help me find a box and rang my purchase. I didn't want to do that just leave everything and...
Read full review of Dollar GeneralService
I shop at the Dollar General at 1850 N Valley in Las Cruces, NM. I love Dollar General for the convenience and good prices and the ease of shopping and finding things in the store. Lately I have been put off and really disgusted with our manager at the store on Valley. I go in often to buy items and some of them are on sale. Even if the price is a little...
Read full review of Dollar GeneralManagers
I have called and Thad the regional manager was suppose to call me back and never did. Your managers are telling people that my kids broke into their store and she is telling them my kids's name, this is Slander and it still going on. My daughter went in there and politely asked what they were talking about and the manager called the cops and said my...
Read full review of Dollar GeneralProducts not delivered.
The company dollar general has decided to drop their regular delivery service and deliver certain products for themselves. Products like milk and ice cream. The problem is this store only get one delivery. So the shelves are empty most of the time. Because this store is the only store to buy food in this town, we have to go to a near by town to but what we...
Read full review of Dollar GeneralOnly 1 checkout, and incredibly irritating lines.
This dollar general only has 1 checkout working, they need to open a second register, but they say that it isn't working. I can't even stop on my lunch break anymore because the wait in line for checkout takes to long. I normally enjoy shopping there but the last three times I have had to wait in line for over 10 minutes, because only one register wa...
Read full review of Dollar GeneralAbout Dollar General
The product range at Dollar General is diverse, encompassing everyday items such as cleaning supplies, groceries, health and beauty products, pet supplies, toys, clothing, and home decor. The stores are designed to make shopping simple and hassle-free, with a layout that allows customers to quickly find what they need.
In addition to physical store locations, Dollar General also provides an online shopping platform, where customers can browse and purchase a selection of goods. The website offers features such as a store locator, digital coupons, and weekly ads to help consumers find discounts and plan their shopping trips.
Dollar General's services include a mobile app for easier access to deals and the DG AutoDeliver subscription service for regular deliveries of select items. The company also offers a loyalty program, DG Rewards, which allows customers to earn points and save on future purchases.
While Dollar General focuses on affordability, the company also emphasizes convenience by maintaining stores in rural and urban neighborhoods that may be underserved by other retailers, aiming to be a one-stop shop for basic consumer goods.
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4. Detailing the experience: When describing your experience, be as detailed as possible. Include key areas such as customer service, product quality, pricing discrepancies, store cleanliness, employee behavior, or any other specific incidents that occurred. Mention any transactions you had with Dollar General, including dates, store locations, and what you purchased. Clearly describe the nature of the issue, the steps you took to resolve it, and how the company responded. If you attempted to resolve the issue, detail that process. Explain how this experience has personally affected you, whether it was a loss of time, money, or trust in the company.
5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that support your claim, attach them to your complaint. However, be cautious not to include any sensitive personal information that could compromise your privacy.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred as a result of your experience with Dollar General. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, exchange, apology, or any other form of redress.
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Overview of Dollar General complaint handling
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Dollar General contacts
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Dollar General phone numbers+1 (877) 944-3477+1 (877) 944-3477Click up if you have successfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 944-3477 phone number Click down if you have UNsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone numberMedia Inquiries+1 (615) 855-5775+1 (615) 855-5775Click up if you have successfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (615) 855-5775 phone number Click down if you have UNsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone numberPaid Advertising Inquiries+1 (888) 877-9374+1 (888) 877-9374Click up if you have successfully reached Dollar General by calling +1 (888) 877-9374 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (888) 877-9374 phone number Click down if you have UNsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone numberHuman Resources Inquiries+1 (800) 678-9258+1 (800) 678-9258Click up if you have successfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (800) 678-9258 phone number Click down if you have UNsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone numberCustomer Service Inquiries+1 (855) 275-3447+1 (855) 275-3447Click up if you have successfully reached Dollar General by calling +1 (855) 275-3447 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (855) 275-3447 phone number Click down if you have UNsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone numberHuman Resources Inquiries
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Dollar General emailscustsvc@dollargeneral.com100%Confidence score: 100%Supportdstewart@dollargeneral.com94%Confidence score: 94%marketing
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Dollar General address100 Mission Ridge, Goodlettsville, Tennessee, 37072, United States
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