Menu
Write a review
File a complaint
Dollar General Profile

Dollar General

www.dollargeneral.com

Learn how the rating is calculated

1.2 8 Reviews 3849 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Dollar General Complaints Page 45 of 193

ComplaintsBoard
B
11:33 am EDT

Dollar General The building of dollar general in village of augusta

To whom this concerns:

I am writing on behalf of the approval of the new site at the Village of Augusta, Michigan. I understand You will be filling in the land which is a 100 year flood plane. Filling of this property will cause flooding in multiple residents back yards. We were not included in this decision which you have received permission to do so. Since we have gone to the village with our complaints they have given us a teleconference to voice concerns about this. To me it seems as though they already have gone behind our back and has made this possible for you to do so. There are other areas in this village that will not effect the residence yards being flooded. I am asking as a concerned resident of the village to consider another location.

I am asking who will be paying for the damage to my basement when the flooding takes place. Second concern that we have is the traffic backing up along Michigan Ave considering this is directly across from Knappen Milling grain Mill with multiple semi trucks coming and going. Your presumed customers will be held up in the parking lot during rush hour traffic due to the traffic from Fort Custer Industrial Parks main route to Kalamazoo and to get out on to I94. This will surly deter anyone from even stopping into this store.

On behalf of the residents of Augusta we ask that you consider putting your building at the opposite end of this village to avoid the said traffic back up and the flooding of our community. I believe it would be better to open your business with the agreement of the people to have you hear, then to go behind our backs and cause hardship and damage to our homes unnecessarily. There is already a DG in Galesburg 4mile west and all so 4 mile east in Urbandale, why do you want to destroy a flood plan when it is not necessary.

Thank You
Beth Graybeal/Sam Harper
404 E Washington St
Augusta, Mi.
[protected]
concerned residents

Read full review of Dollar General
Hide full review
ComplaintsBoard
V
9:19 am EDT

Dollar General firing/penny item

Are employees allowed to purchase penny items when off the clock? Are they allowed to lay an item back to purchase when they get off work? Are employees allowed to gather penny items from stock room to give a customer? Can one employee check out another employee that's off the clock to buy a penny item? Does all this apply to DG managers?

Read full review of Dollar General
Hide full review
ComplaintsBoard
S
12:24 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was couponing and an employee that was in normal clothes (no uniform) by the name of micki came to me and told me since I was penny shopping (which I wasn't, I had my phone out scanning items making sure my digital coupons would work for the items before I got them to the register and than they wouldn't work) that I needed to go to the register and check...

Read full review of Dollar General
ComplaintsBoard
J
11:02 am EDT

Dollar General Duck sausage dog treats

Yesterday aug 9th my dog got food poisoning from these duck sausage dog treats. I had to rush her to the emergency vet hospital for immediate care. She could not even keep water down. My poor dog can still barely eat a day later. I also had a huge bill from the hospital because of this. Please be aware of this if your a dog owner. My girl was very ill and it was scary to witness these are just some pictures my master bedroom was covered in dog vomit!

Read full review of Dollar General
View 0 more photos
Hide full review
ComplaintsBoard
U
10:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I sometimes shop at the Dollar General Store located at 1010 Sams Creek Road, Ashland City, TN. Although two signs on the door indicate that a face covering is required for entry, I noticed on several occasions that customers were shopping without masks. One of the employees was also without mask while working in the aisles. Upon checkout, I asked the clerk...

Read full review of Dollar General
ComplaintsBoard
R
8:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I visited a recently opened Dollar General on Market Street Ext in Cheraw SC 29520 on August 9 2020 around 6 pm and the music that was playing in the store was very offensive and inappropriate for a Business. The music was extremely loud and contained offensive language using the "F" word. The store had numerous customers that included kids. As a loyal customer I feel this issue needs to be addressed. Store # 21442

Read full review of Dollar General
ComplaintsBoard
R
3:55 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Today I went to the Dollar Store to get a few things, two of the items were on sale, and the lady at the register did not give me the sale price for either one. I had to ask for the sale price after questioning me about one and finally giving me the credit she said the other one was a digital coupon for laundry detergent and she wouldn't give me the...

Read full review of Dollar General
ComplaintsBoard
L
4:27 pm EDT

Dollar General Service

The manager in my store let's animals in all the time. One in particular takes its companion dog off the leash and let's it run around
Goes behind where the checkers are while they are working. He has a service dog vest on her but has never been trained. You can't from what I understand do it because you sell groceries. Concerned Customer me

Read full review of Dollar General
Hide full review
ComplaintsBoard
J
12:37 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was in the Rogue River store today and I am trying to do a survey, but it won't let me explain what happened. anyway the woman that rang me up was very nice her name is hui she is always nice. The problem was a woman in the store that was very loud, very obnoxious and there was foul language coming out of her mouth. when I wanted to speak with a manager...

Read full review of Dollar General
ComplaintsBoard
J
11:06 pm EDT

Dollar General Life's necessity's

My girlfriend and I were in the store this evening getting some last minuet things like water, and laundry detergent etc. We hurried to get what we needed and made our way to the front to check out. The cashier was already complaining about it being closing time with a rude tone of voice, and as we started to pay, we realized we didn't have enough funds to cover the total. The cashier "Christine" was even more foul when she realized we did not have enough money, complaining about having to ring our items up again. She voided out the EBT so we didn't get any of the food that we needed, along with other items like, drinking water, laundry detergent, and personal care products. The clerk refused to ring up anything that we really needed, and proceeded to rush us out of the store. I am very unsatisfied with the customer care at this establishment, to say the least, and I am most likely going to avoid shopping there anymore due to this evening's experience.

Read full review of Dollar General
Hide full review
ComplaintsBoard
D
2:45 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I went in the store and check out at 14:23:29. I gave cashier a $20 bill and got my change back which was 19.05. The lady (white) turn around look at me and the cashier and said, dont do that no more and rolled her eyes. I asked her did she want me to put it back. rolled eyes. She act as though she prejudice. Casher explain to me in nice matter. Mad him...

Read full review of Dollar General
ComplaintsBoard
J
10:56 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been buying DG brand of double roll family pack of toilet paper. I recently purchased a pack of double roll and it was not what I've been buying. The plastic package says 32 double rolls=64. BS! They are single rolls and also the texture was different. Today I went into another store and looked at the packs which said the same thing and still single...

View 0 more photos
Read full review of Dollar General
ComplaintsBoard
F
5:44 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

At 15:33 I was in the Dollar General store in Alice Texas (#03200). I was patiently waiting in line to purchase a bag of ice. A young lady approached me and told me I needed a mask. I told her that I have a medical condition and can not wear a mask and that according to the County Judges office and the governor of Texas I did not need to wear a mask. Fine...

Read full review of Dollar General
ComplaintsBoard
L
3:03 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was just in the Dollar General on Broadway in Schenectady, NY 12306, and a customer was not wearing a mask in the line behind me. She was openly coughing and sneezing and not six feet away. When I asked the manager why the customer was allowed in the store and received service, the manager replied that the corporate policy is that employees can't verbally...

Read full review of Dollar General
ComplaintsBoard
L
10:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dollar General in Bakersfield Missouri now has a sign on the front door requiring face coverings for entry. However, no employees were wearing face coverings when I was there. Coronavirus is known to be transmitted via droplets. Face coverings provide the wearer the capability to limit the amount of droplets expelled therefore reducing the possibility of...

Read full review of Dollar General
ComplaintsBoard
D
7:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Customer Service I went to The Dollar General located at 496 25th Ave in Bellwood Illinois today 7/29/2020 at 4:45pm. I stopped there after working a 16 hour day to pick up a few household items. I don't like to go there because the customer service is so bad and I wish I had not. I got my items and was standing in line. Once the cashier had finished ...

Read full review of Dollar General
ComplaintsBoard
M
5:17 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The new store manager (Ms. Cash) at the Berkshire Dr in Clinton, MS treat her employees like crap. Ms. Cash is rule and on drugs (meth and marijuana). I myself witnessed the verbal abuse toward her employees. Ms. Cash customer services are awful. As a customer for many years at this location. I never saw anything like this before she's became manager. It'...

Read full review of Dollar General and 1 comment
ComplaintsBoard
S
12:50 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

hello, I have a complaint to file in regards to store # 19288 East Providence RI - The employee is Christine - the blond manager on weekends @ this location. SHe is rude, incompetent and has absolutely no concept of basic math and she should be fired. I have NEVER made a complaint before, but this cant go unnoted. I was there last night and spent around...

Read full review of Dollar General
ComplaintsBoard
S
11:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

hello, I have a complaint to file in regards to store # 19288 employee is Christine - the blond manager on weekends @ this location. SHe is rude, incompetent and has absolutely no concept of basic math and she should be fired. I have NEVER made a complaint before, but this cant go unnoted. I was there last night and spent around $260. one of my purchase...

Read full review of Dollar General
ComplaintsBoard
S
10:38 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hello, I went to a DOllar General (Store #19288) last night East Providemnce RI. AMong the things I ourchased were 3 t-shirts for 10 dollars. WHen I got to the register, the T-shirts did not ring in correctly - they were charging me $550 per shirt. I asked the girl to get a manager to help with the price override and this is when things went bad. Thi...

Read full review of Dollar General
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Dollar General Contacts

  2. Dollar General phone numbers
    +1 (877) 944-3477
    +1 (877) 944-3477
    Click up if you have successfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 944-3477 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone number
    Media Inquiries
    +1 (615) 855-5775
    +1 (615) 855-5775
    Click up if you have successfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (615) 855-5775 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone number
    Paid Advertising Inquiries
    +1 (888) 877-9374
    +1 (888) 877-9374
    Click up if you have successfully reached Dollar General by calling +1 (888) 877-9374 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (888) 877-9374 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone number 1 1 users reported that they have UNsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone number
    Human Resources Inquiries
    +1 (800) 678-9258
    +1 (800) 678-9258
    Click up if you have successfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (800) 678-9258 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone number
    Customer Service Inquiries
    +1 (855) 275-3447
    +1 (855) 275-3447
    Click up if you have successfully reached Dollar General by calling +1 (855) 275-3447 phone number 1 1 users reported that they have successfully reached Dollar General by calling +1 (855) 275-3447 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number
    100%
    Confidence score
    Human Resources Inquiries
    +1 (877) 797-2959
    +1 (877) 797-2959
    Click up if you have successfully reached Dollar General by calling +1 (877) 797-2959 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 797-2959 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 797-2959 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 797-2959 phone number
    Bulk gift card sales
    +1 (866) 407-6946
    +1 (866) 407-6946
    Click up if you have successfully reached Dollar General by calling +1 (866) 407-6946 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (866) 407-6946 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (866) 407-6946 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (866) 407-6946 phone number
    Returned check inquiries (Certegy)
    More phone numbers
  3. Dollar General emails
  4. Dollar General address
    100 Mission Ridge, Goodlettsville, Tennessee, 37072, United States
  5. Dollar General social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 12, 2025
  7. View all Dollar General contacts
Dollar General Category
Dollar General is ranked 13 among 124 companies in the Retail Stores category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.