DirecTVforced into a two year agreement

V Aug 04, 2018

Was told we had to upgrade because our equipment was outdated but told our bill would not change. Then we receive bill and it's $13 dollars more called them and they said that I had to pay for the DVR receivers that was never mentioned when we called about the upgrade that they told me I had to get. When I tried to cancel they then informed me I was in a 2 year contract. I was never informed that I was going to have a contract we specifically asked the installer and he said no. They said they mailed a letter but I never received one now I'm stuck with them or pay over $400. To cancel been with DTV since 2005 feeling lied to and conned sad to say I can no longer speak highly of them.

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